Sold by: iTmethods
Our Atlassian Managed Services encompass dedicated administration, support, and functional enhancements as part of a subscription package. Our aim is to help you utilize your Atlassian tools more securely & effectively, manage costs, simplify workflows, and support your team's productivity in a straightforward manner.
Overview
At iTmethods, we offer an all-encompassing suite of services designed to optimize your Atlassian experience. Our comprehensive approach ensures that every aspect of your Atlassian environment is managed with precision, from user support to advanced configurations. Explore our detailed offerings below to see how we can exceed your expectations.
Comprehensive Atlassian Managed Service Offerings
- Support & Customer Management
- Dedicated support portal and customer success manager
- Varied contact options: email, chat, and phone
- Priority incident response and SLA adherence
- Technical account management and strategic advisory services
- User & Access Management
- Comprehensive license management
- User and group management with role-based permissions
- Enhanced security via password policies and domain verification
- Support for Atlassian access and session duration controls
- Configuration & Customization
- Permission schemes with Jira Project Management
- Tailored workflows, screen layouts, and notifications
- Configurable layout, design, and space management
- Service-specific feature setups and portal configurations
- Advanced Configuration & Support
- User-centric troubleshooting and resolution
- Confluence space organization and JSM best practices
- Asset management with advanced workflows
- Sandbox support and offline backup options
- Monitoring, Reporting & Analytics
- Regular service reporting and application health checks
- Admin-centric insights for monitoring
- Track and analyze usage with monthly reports
- Audit logs tracking & issues review
With a specialized suite of services, iTmethods is committed to elevating your Atlassian environment whether on Atlassian Cloud or a Atlassian Data Center deployment. Rely on our expertise to streamline your operations, enhance security, and deliver unparalleled support. Let's embark on this transformative journey, hand in hand.
Still have questions or want to learn more? Leave us a message and we will be in touch within 24 hours.
Highlights
- Cost Optimization & Timely Delivery: Partner with us to leverage our expert team and proven processes, cutting your operational costs and fast-tracking your projects, without the need to build and staff internally.
- Expert Access & Advanced Features: Benefit from direct access to Atlassian Certified Experts and stay ahead with the latest features, ensuring your teams operate at peak efficiency and in adherence to best practices.
- Enhanced Operational Insights: Our services ensure you have a transparent view of performance metrics, enabling better decision-making and streamlined operations.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
For more information or any question, simply leave us a message or email us at sales@itmethods.com . We will be in touch within 24 hours.