Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

    Listing Thumbnail

    Automation Success Platform Professional Services & Support

     Info
    With Generative AI, a new paradigm is visible for automation opportunities. However, incubation of a new technology might bring challenges and apprehensions due to lack of awareness about key dependencies and unavailability of a structured execution approach. Automation Anywhere provides professional services, premium support and free training subscriptions to maximize your Automation Success Platform investment.
    Listing Thumbnail

    Automation Success Platform Professional Services & Support

     Info

    Overview

    Automation Anywhere offers expert services to help you get started with Automation + Generative AI. Getting started services construct to help customers with adoption of Automation + Generative AI. Getting Started framework includes: Feasibility Assessment, Complexity Assessment, Risk Assessment, Human-in-the-Loop design, Guard rails, Automation Co-Pilot bot development and Automation Success Platform Co-Pilot Enablement. A+ Accelerators packages include: Getting Started, Use Case Discovery, Design Principles, Secure Bot Development and Enablement.
    **

    Highlights

    • Assist with rapid selection and mobilization for Automation Co-Pilot + Generative AI use case.
    • Design solution that enables oversight & governance through Human-in-loop approach.
    • Build 1 use case automation with a combination of Automation Co-Pilot & best of breed LLMs and define opportunity selection framework to explore future use cases.

    Details

    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Resources

    Support

    Vendor support

    Automation Anywhere "Platinum" plan offers extensive guidance and a specialized team of experts committed to assisting your business in establishing automation programs using Generative AI and CoPilot that are self sustaining and focused on delivering value. Count on our automation experts to lead you to success by nurturing your CoE, identifying your most impactful opportunities through our Pathfinder program, fostering growth throughout your organization, and optimizing the overall return on investment. Platinum resources include Enterprise Architect, Technical Account Manager (TAM), Solution Architect, Program Manager and Customer Success Manager, along with Automation and AI Expert Services.

    Our “Gold” plan offers the most extensive benefits with the tightest Target Initial Responses and an assigned Technical Account Manager (TAM), who will be your technical advisor and support advocate. Your TAM will liaise with our technical teams to provide proactive and reactive support. You’ll get priority support from a designated premium support team. In addition to the “Silver” offering, our “Gold” offering includes Infrastructure Review; Infosec assessment; Disaster and HA consultation and planning; proactive expert guidance/best practice, and Quarterly Business Reviews along with several other support features outlined below.

    The “Silver” plan offers Architecture Consultation, Sandbox Setup and Implementation, Upgrade, and Installation Assistance, Access to the Premium Support Team, Premium Field Alerts, RCA for Severity 1 Case, Premium A-People Community Access, 24/7/365 customer portal, AI-enabled search access to our extensive knowledge base, community support forums, and document repositories.

    Note: These Support Plans apply to AAI direct customers only and do not apply to reseller partners responsible for providing Level 1 and 2 support for their end customers.

    Software associated with this service