myQuest Skills

myQuest Skills is a skills practice platform where skills are practiced, measured, and made visible. It helps organizations develop real capability in people-facing roles - sales, customer service, leadership, onboarding, and care-based teams, through realistic, work-like simulations supported by ongoing feedback and clear performance data.

Build skills in the AI era

Traditional skill development usually relies on theoretical LMS learning (often disconnected from real work) or in-person workshops (expensive, hard to scale, and difficult to measure). myQuest Skills uses AI to make realistic practice scalable, so teams can improve through repeated, guided practice with visibility into progress over time.

How it works

1. Define the skills that matterSet the skills and performance expectations based on your job requirements.

2. Build skill journeys centered on real-work practiceCreate structured journeys with realistic AI-driven simulations, supported by optional videos, documents, and quizzes.

3. Automatically create skill profiles for each employeeAs employees practice, AI provides feedback and updates skill profiles based on actual performance.

4. See gaps and decide next stepsView skill levels and gaps across individuals and teams to focus improvement where it will have the biggest impact.

Built around your organization

You define the critical capabilities. myQuest Skills turns them into targeted practice journeys, so instead of off-the-shelf courses, you get a tailored process aligned to your business needs.

From skill development to business impact

With skills practiced, measured, and improved based on real performance, teams become more consistent and effective in real work. Organizations use myQuest Skills to support better conversations, improve reliability, reduce costly mistakes, and drive stronger outcomes across sales, service, care, and leadership.

Use skill data to act with confidence

• Identify who needs support and why

• Show leadership clear views of readiness and improvement

• Track improvement over weeks or months

• Spot risk early, before it impacts customers, deals, or operations

Fits into your existing systems

myQuest Skills can run standalone or connect to your existing LMS and systems. SSO and integrations make adoption easier for employees and IT.