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    ARIES Impound [GovCloud]

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    Sold by: Autura 
    Deployed on AWS
    ARIES Impound captures and organizes vehicle data, solves storage lookup, and streamlines complex workflows including lien, notifications, fees, and payments.

    Overview

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    With ARIES Impound, agencies can digitally manage impounded vehicles with an all-in-one, compliant, and completely centralized system. ARIES Impound enables public safety agencies to easily look up storage locations; automate regulated fees, invoicing, payment management, and holds; and streamline lien process and tow notification management.

    Highlights

    • Complete Vehicle Tracking: Comprehensive chain of custody and vehicle location tracking
    • Regulatory Compliance: Automated fee calculation and reporting, as well as real-time data that helps maintain accountability and transparency.
    • Operational Efficiency and Revenue Management: Streamlined processes that reduce paperwork from vehicle intake to release, eradicate billing errors, and improve fee transparency.

    Details

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    Deployed on AWS
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    Usage information

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    Delivery details

    Software as a Service (SaaS)

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    Support

    Vendor support

    Autura provides 24/7/365 customer support including:

    Administrative Support: User management (addition/removal, permissions, password resets), driver management (addition/removal, device management), documentation management (insurance, permits, expiration notifications), and account actions such as suspensions.

    Technical Support: Mobile app troubleshooting, ARIES platform troubleshooting and training (all modules), adoption assistance to ensure proper software utilization, and step-by-step walkthroughs.

    Contact our support team at (877) 787-5006 or partnersupport@autura.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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