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    OTTRA GitLab AWS Migration, Maintenance and Consultancy

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    Sold by: OTTRA 
    OTTRA will migrate your instance to GitLab reference architecture for AWS. Once this is complete we can upgrade and maintain your instance and provide ongoing consulting and maintenance.
    Listing Thumbnail

    OTTRA GitLab AWS Migration, Maintenance and Consultancy

     Info
    Sold by: OTTRA 

    Overview

    Migration to AWS Many organisations use GitLab self-managed on premise and find keeping the product uptodate complicated. OTTRA will migrate your instance to GitLab Reference Architecture for AWS EC2, S3 and other required AWS technologies.

    Continuous Updates OTTRA can upgrade the instance on an ongoing basis so that your GitLab version is never more than Latest-1. OTTRA has created automations to perform the upgrade as well as unique ways in which we securely access the instance to perform the upgrades using AWS Systems Manager.

    Consultancy OTTRA can provide guidance on how best to adopt and use GitLab enterprise wide. We use the team topologies methodology to manage the people and process elements of transformation as well as DevOps best practice to implement technical practices.

    Engineering OTTRA Can provide engineering services to support the adoption and use of GitLab. This can include for any stage of the GitLab offering; Plan, Create, Verify, Deploy, Secure, Monitor, Analytics. This can also be for supporting offerings to help the adoption of GitLab across the organisation for example the writing of terraform fro GitLab admin templating, CI/CD Component library and other general adoption engineering.

    Highlights

    • Reduce the cost and complexity of managing your toolchain platform.
    • Leverage your AWS EDP spend to operate GitLab.
    • Enhance Productivity by using OTTRA services to supercharge your GitLab Deployment

    Details

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    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    Support Options Vary depending on the exact scope of services purchased. Details on any support offered will be included in the Statement of Works.

    Customers can contact OTTRA support using support@ottra.io 

    Standard OTTRA support is based on severity level rated from Severity 1 to Severity 4. The table below shows sample support response times.

    Severity 1 < 4hours Severity 2 4 hours - 8 hours Severity 3 24 hours Severity 4 24-48 hours.

    The above table will vary based on the services offered.

    Support is provided via a ticketing system with escalation to phone calls if required. Customers will be offered support portals to engage with as required.

    Software associated with this service