Manage customer profiles, loyalty operations, and audience- or event-based marketing workflows in seller-hosted AWS SaaS tenant workspaces. Each purchased unit provides one isolated tenant.
Loyaltyforce Loyalty Management is a seller-hosted SaaS application on AWS for managing customer profiles, tags, audiences, and behavioral analysis. It provides membership, tier, points, benefits, coupon, and stored-value capabilities, together with audience- and event-based marketing workflows.
Each purchased unit provides one independent, isolated SaaS tenant workspace. Quantity N permits the buyer to provision and manage up to N tenant workspaces. Every tenant includes one default Loyalty Program and tenant-scoped authorization and audit records for operational accountability.
For deployment, integration, security-review, or organization-specific requirements, contact support@loyaltyforce.com to discuss scope and, where appropriate, an AWS Marketplace Private Offer. Software purchases and SaaS charges are transacted through AWS Marketplace.
Highlights
Unify customer profiles, tags, audiences, and behavioral analysis in an isolated tenant workspace.
Manage membership, tiers, points, benefits, coupons, stored value, and one default Loyalty Program per tenant.
Purchase quantity N to provision up to N isolated tenant workspaces with Marketplace entitlement reconciliation.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses a contract pricing model with one dimension: the Loyaltyforce Tenant, billed per unit. Each unit gives you one isolated tenant workspace on the Loyaltyforce SaaS platform. Pricing scales by the number of tenant workspaces you buy, not by features or usage. Every tenant is a self-contained environment for running loyalty operations, customer data, and marketing automation. To add capacity, you add more tenant units under your contract term.
Top-of-mind questions for buyers
What exactly does one Loyaltyforce Tenant unit give me?
One unit provides a single isolated tenant workspace on the SaaS platform. This is a self-contained environment for your data and operations, separate from other tenants. It supports loyalty program management, unified customer data profiles, and automated marketing journeys within that one workspace.
How does my cost change if I need more workspaces or capacity?
Cost scales by the number of tenant units you buy. Each added tenant is a separate isolated workspace with its own environment. To grow, you add more tenant units under your contract. Pricing does not change based on feature usage or data volume within a single tenant.
What capabilities are included within a single tenant workspace?
Each tenant supports loyalty program tools like points, tiers, rewards, gamification, and referral tracking. It also includes unified customer data profiles, audience segmentation, and cross-channel marketing journeys. These capabilities run inside one isolated environment. Adding a tenant unit does not unlock extra features, only a separate workspace.
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Vendor refund policy
Applies to Loyaltyforce software charges via AWS Marketplace. Eligible non-private offers canceled within 48 hours receive a full refund. Later and all private-offer refunds require seller approval. Email support@loyaltyforce.com with AWS account ID, agreement ID, purchase date and reason; never send credentials or card data. AWS processes approvals in 3-5 business days. Cancellation stops future charges; invoiced charges need review. AWS infrastructure charges are separate.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Email support@loyaltyforce.com. Support hours are Monday through Friday, 09:00-18:00 Hong Kong Time, excluding Hong Kong public holidays. Our target for an initial response is one business day. Contact us to discuss deployment, integration, security-review, or organization-specific requirements and, where appropriate, an AWS Marketplace Private Offer. Software purchases and SaaS charges are transacted through AWS Marketplace. Do not send passwords, access keys, session cookies, registration tokens, private keys, or payment card information.
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