Sold by: Loyalty Juggernaut Inc.
Deployed on AWS
Loyalty Juggernaut is a SaaS (AWS) technology company specializing in enterprise-grade loyalty and customer engagement platforms. At its core is LJI GRAVTY®, a patented, cloud-native loyalty technology designed to help global brands build, manage, and optimize next-generation loyalty ecosystems with real-time intelligence and scalability.
Overview
GRAVTY® by Loyalty Juggernaut - Enterprise Loyalty Technology for Ecosystem-Scale Customer Engagement Founded in 2015 and headquartered in Silicon Valley, Loyalty Juggernaut (LJI) is a global enterprise software company focused on delivering innovative loyalty, personalization, and real-time engagement solutions. With a wholly owned subsidiary in India and global operational presence, LJI was established by veterans of CRM and AdTech who have spent decades advising Fortune 500 companies on transformative customer strategies. LJIs flagship product, GRAVTY®, is a next-generation loyalty and engagement platform engineered to meet the demands of todays large-scale, multi-brand ecosystems. GRAVTY is purpose-built to support multi-partner, multi-region program environments, delivering measurable business value through advanced AI, behavioral intelligence, and configurable loyalty operations. GRAVTY® offers a comprehensive suite of capabilities for enterprises seeking to modernize their loyalty strategy. The platform supports complex program architectures, including multi-brand, multi-partner, and multi-language deployments. It features a patented no-code visual rules engine that empowers business users to design and launch offers, tiers, and communications without reliance on engineering resources. AI-driven features such as churn prediction, fraud detection, and personalization enhance program performance, while streaming analytics provide real-time visibility into impact and alignment with business objectives. GRAVTY has been deployed by some of the worlds most sophisticated loyalty programs. At FEMSA, the platform supports over 50 million members and processes more than five million transactions daily. Global Hotel Alliance leverages GRAVTY to manage loyalty for 30 million customers worldwide. Other notable implementations include Carrefour with over two million SKUs and WestJet with eight million members. These examples underscore GRAVTYs ability to scale across industries and customer bases. Security and compliance are foundational to GRAVTYs architecture. The platform follows a Zero Trust model and is certified under ISO 27001, ISO 27018, SOC 1 Type II, and SOC 2 Type II standards, with audits conducted by Deloitte US. GRAVTY is fully compliant with global privacy regulations including GDPR and CCPA. Built natively on AWS, GRAVTY leverages a serverless, autoscaling infrastructure designed for high availability, regional flexibility, and SSD-based high-speed performance. GRAVTY is uniquely recognized for its patented innovations. These include its no-code visual rules engine, multi-dimensional tracking of first-party behavioral data, AI-powered personalization at scale, and intelligent fraud detection. These innovations position GRAVTY as a category leader in enterprise loyalty technology. Integration is seamless with GRAVTYs API-first architecture and extensive catalog of prebuilt connectors. The platform supports live integrations with over 100 systems, ranging from PoS and CRM to ERP, eCommerce, mobile apps, digital wallets, and social media. This enables enterprises to activate loyalty in real-time across every customer touchpoint, both online and offline. GRAVTY is available as a SaaS solution on AWS. Custom pricing and private offers are available, making it suitable for centralized or distributed operations across business units, regions, or partner networks. To explore GRAVTY for your organization, schedule a consultation or request a private offer through AWS Marketplace. Our team can provide a guided demonstration, proof-of-concept engagement, or technical review tailored to your industry and scale.
Website: <www.lji.io >
Highlights
- GRAVTY is the first loyalty platform to combine enterprise cloud architecture with intuitive user experience, strong security, and easy integrations. It provides scalability, reliability, and usability that help businesses deploy, manage, and expand loyalty ecosystems with confidence.
- GRAVTY is the most complete loyalty platform, offering advanced offer management, personalization, and next-generation program design. It supports full-scale partner ecosystems and helps brands increase engagement, grow member value, and drive business performance through a unified enterprise solution.
- GRAVTY includes a patented no-code visual rules engine and AI assistant that let marketers launch campaigns in minutes. It removes technical barriers, speeds up time to market, and allows rapid innovation without needing developer support.
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
GRAVTY® Loyalty Platform Annual SaaS License | Pricing Methodology -One time Implementation fee, Based on client discovery, integrations and program requirements -Annual Platform License Fee, Based on managed profiles, locations, country -Ongoing Services. Global 24X7 Support -Professional Services. Retainer based - Strategy, Program Management | $100,000.00 |
Vendor refund policy
LJI refund policy is associated with our warranty section in the Loyalty Juggernaut License agreement. Please review the terms in the warranty section of the LJI master license agreement.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
LJI provides 24x7x365, Follow the Sun model for supporting critical incidents with committed SLAs. Client users submit support requests to LJI over a dedicated Support Portal (NEWTON) or by simply writing an email to a designated LJI email ID (which automatically creates a Support Request on NEWTON). NEWTON assigns each support request a unique number. LJI support team works towards resolving each support request in accordance with the mutually agreed SLAs. A resolution may consist of a fix, workaround, or delivery of information. For additional support, reach out to Mark Samardzich at mark.samardzich@lji.io .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
LoyaltyPlus is our AWS-hosted, enterprise SaaS loyalty management platform that has driven customer identification, engagement, and retention for major brands since 2009. The platform enables you to create a unique, custom loyalty program that provides near-real-time loyalty data to fuel identity, augment customer profiles, and drive activation strategy. Merkle is offering a one-month LoyaltyPlus trial so you can explore the platform admin portal and APIs, understand how loyalty programs are configured, and try out common tasks at your own pace in a dedicated test instance of the platform. Once the trial is complete, you can choose to license the platform and move into an implementation phase with Merkle via Private Offer or take advantage of our loyalty consulting services to round out your strategy.
Engagement-Based
Experiential Loyalty Platform
Powered by Actionable AI
The loyalty platform that combines cutting-edge technology, decades of airline-loyalty expertise, and a proven track record with leading global carriers to deliver measurable business impact.
This solution offer leverages Versent’s market leading experience to help customers in the Retail and Entertainment domains with enhancing and improving their loyalty services to add value to their consumers and customers. Across the major industry retail spaces, inspiring consumer loyalty is crucial to ensuring stable and consistent patterns of business performance and builds a genuine connection for consumers to be attracted new products or offerings. It's important that Loyalty data-sets, particular those the consumers are leveraging are available as all times with performant patterns. Our loyalty solution enables brands to manage customer data and identity, unlock access to a complete customer 360 view, gain new customer insights, and accelerate capability with tools to turn customer intelligence into personalised customer experiences that create brand loyalty and competitive advantage.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.