• Sold by Merkle

LoyaltyPlus is our AWS-hosted, enterprise SaaS loyalty management platform that has driven customer identification, engagement, and retention for major brands since 2009. The platform enables you to create a unique, custom loyalty program that provides near-real-time loyalty data to fuel identity, augment customer profiles, and drive activation strategy. Merkle is offering a one-month LoyaltyPlus trial so you can explore the platform admin portal and APIs, understand how loyalty programs are configured, and try out common tasks at your own pace in a dedicated test instance of the platform. Once the trial is complete, you can choose to license the platform and move into an implementation phase with Merkle via Private Offer or take advantage of our loyalty consulting services to round out your strategy.

• Sold by Merkle

Customer Experience Management (CXM) is a combination of business strategies and technologies that focus on delivering customer satisfaction and engagement through valuable experiences. We believe that delivering great experiences to customers that are consistent and connected across channels and touchpoints will drive customer satisfaction and loyalty. This will be very effective at differentiating your brand from the competition and helping grow revenue and profitability. Managing the interactions between the customer and the organisation throughout the customer lifecycle requires the correct business processes, organising and leveraging the data collected at each interaction, and using it to ensure the appropriate content and service is delivered at the right time and by the best method.

• Sold by Merkle

Merkle’s white-glove client service and outcomes-driven global consultancy has expertise in motivating consumer behavior across Marketing, AdTech, Data & Analytics, Loyalty, and Commerce. Our consulting services are designed to enable and expand use of AWS Cloud Consumption and further AWS Services. From MarTech Assessments to Measurement Blueprints, Relationship Marketing Strategy & Services to Commerce Re-platform Initiatives, Merkle has you covered.

• Sold by Merkle

Merkle's loyalty consulting solutions help brands assess, design, or evolve their loyalty program with a comprehensive engagement that delivers the strategy, design, business case, go-to-market and execution plan that drives increased customer lifetime value. The engagements are tailored to meet brand needs and budgets. We offer program assessments, design program evolutions, and develop end-to-end loyalty experiences that include strategic roadmaps that identify the key moments that will increase conversion, retention, and advocacy.

• Sold by Merkle

Merkle, a dentsu company, is an Advanced AWS Partner. It is a leading customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across all platforms and devices ​ The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalised strategies across all CX, customer service and commerce platforms.​

• Sold by Merkle

Merkle, a dentsu company, is an Advanced AWS Partner. It is a leading customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across all platforms and devices The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalised strategies across all CX, customer service and commerce platforms.

• Sold by Merkle

Merkle's Digital Shelf Analytics enables global brands adopt a data-driven approach to improve their digital ecommerce partner performance across markets. Merkle's Digital Shelf Analytics helps brands make confident decisions through continuous monitoring of KPIs such as stock availability, price compliance, ratings and reviews, product content compliance, share of shelf, share of search and share of banners. By accessing actionable insights on these KPIs through intuitive dashboards and alerts, brands can get a clear and accurate view of their digital performance, benchmark against key competitors and understand gaps.