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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.
    4.6

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    4.6
    2735 ratings
    5 star
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    81%
    16%
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    0 AWS reviews
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    2735 external reviews
    External reviews are from G2  and PeerSpot .
    Rebecca B.

    Effortlessly Transformed Content, With Minor Hiccups

    Reviewed on May 11, 2026
    Review provided by G2
    What do you like best about the product?
    I created a 20-minute video for higher education with my AI Avatar, and in very little time, Synthesia took my Google Slides and turned them into magic. It solved the problem of providing professional quality video content that I could share easily and also helped with my nervous public speaking issues. I learned how to use the platform quickly, in just 2 days, with assistance from the Synthesia team. I like the ease of use, the tech support was GREAT, and the ability to download an existing boring PowerPoint into the system and make it into something truly impressive. The initial setup was very easy.
    What do you dislike about the product?
    There were some issues at the start, where I wasted tokens because I didn't know that hitting generate would eat away at my account balance. That was really frustrating. Also, my Avatar's arms were strange and transparent on several screens. Lastly, the pronunciation of words was off quite a bit, and I had to spend a ton of time writing out what to say in a phonetically correct way. But the biggest issue is that our nation has low quality broadband. So even after I did all this work, I could not get the video to play in a suitable way via Zoom or even through the link on YouTube. Unfortunately, I wasn't able to play the video at all. Now I'm trying to upload it on LinkedIn and the file is too big to post. I don't blame Synthesia for this, but would have liked to know this stuff before we nearly went live with 1200 participants. I suspect most people have no clue that playing a high quality video is going to be so difficult.
    What problems is the product solving and how is that benefiting you?
    Synthesia transforms my Google Slides into professional video content, solving my public speaking issues and is easy to learn with excellent tech support.
    Ho Y.

    Intuitive and Natural, Yet Room for More Models

    Reviewed on May 11, 2026
    Review provided by G2
    What do you like best about the product?
    I used Synthesia for creating training videos for B2B purposes. It allows me to create professional training videos with visual content and clear, localized narrations in different languages. I like the function that lets users amend the speed and breaks between lines, making the video more natural and increasing readability. Synthesia is easy to use and doesn't require much setup.
    What do you dislike about the product?
    Hope there are more Asian AI models for users to choose from
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to create professional training videos with clear, localized narrations in different languages. It allows me to adjust speed and breaks, making videos more natural and readable.
    Olena L.

    Time-Saving Video Creation with a User-Friendly Interface

    Reviewed on May 09, 2026
    Review provided by G2
    What do you like best about the product?
    What I find most helpful about Synthesia is how easy it makes creating professional and visually engaging videos without needing advanced editing skills or expensive equipment. The platform saves a lot of time and allows me to quickly turn ideas and training content into polished presentations.

    I also appreciate the user-friendly interface, multilingual voice options, and the ability to update videos quickly without having to rerecord everything.
    What do you dislike about the product?
    One thing I think is not the best is that some AI avatars and voice tones can still feel slightly less natural than real human presenters. However, overall, the platform is very efficient and easy to use.
    What problems is the product solving and how is that benefiting you?
    As an HR Director in a nonprofit organization, Synthesia helps solve the challenge of creating consistent, professional training materials quickly and cost-effectively.
    Kimberly K.

    Dynamic Training with Engaging Support

    Reviewed on May 07, 2026
    Review provided by G2
    What do you like best about the product?
    I love the customer interaction with the staff at Synthesia. They support content creation and enhance the knowledge base on how to use the platform. They are incredibly engaging and accessible, making the 'feature Friday' and tips sessions incredibly powerful. Also, the initial setup of Synthesia was extremely easy. The platform is user-friendly, especially if you're familiar with creating PowerPoints or similar tools. I think Synthesia has done a great job of integrating obvious features onto their platform.
    What do you dislike about the product?
    I would love the ability for our learners to be able to save their progress as they continue on their learning. Some videos, we cannot make two minute videos, unfortunately, right now. Some of the training sometimes freezes as it's dependent on their Wi-Fi and bandwidth. A lot of our officers are accessing training on their phone and could be in between different buildings, so that's where saving progress would be a great addition. Sometimes the images or videos I need are not specific enough in Synthesia, so I have to go outside the platform.
    What problems is the product solving and how is that benefiting you?
    Synthesia creates dynamic training, allowing visual examples and situations to enhance on-the-job training for our security personnel.
    Primary/Secondary Education

    Very Easy to Use, with Slide Decks That Stay Intact

    Reviewed on May 06, 2026
    Review provided by G2
    What do you like best about the product?
    Very easy to use. The slide decks remain intact, which allows us to segment and modify the content wherever we see fit. The non-enterprise edition is quite sufficient for us.
    What do you dislike about the product?
    There’s a hard-set token limit, so you can’t go over your allowance. The next tier up is Enterprise with unlimited tokens, but depending on the organisation, the cost of moving to Enterprise can be a real deal-breaker for many SMEs that want to use Synthesia. Ideally, we should be able to top up tokens as needed without having to switch to the Enterprise plan.
    What problems is the product solving and how is that benefiting you?
    It helps with creating training content that’s far more interactive and engaging, instead of doing manual, boring PPT recordings and going through expensive post-editing exercises.
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