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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    2244 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Consulting

    Easy and quick videos

    Reviewed on Sep 02, 2025
    Review provided by G2
    What do you like best about the product?
    The AI text to video process was super easy.
    What do you dislike about the product?
    Cant view the AI talking portion before rendering. The biggest issue is the mouths don't always match up well with words and it's odd looking. Some avatars are better than others, but you can see them until you process a full video which takes a while.
    What problems is the product solving and how is that benefiting you?
    Converting complicated concepts to video using the AI text to video process.
    Lucas B.

    Quality is not what they show on their website & would not refund

    Reviewed on Aug 27, 2025
    Review provided by G2
    What do you like best about the product?
    I did not enjoy Synthesia, and found the voice over and video quality completely absent.
    What do you dislike about the product?
    After using it for several hours I realized the product did not produce videos like they claimed; I asked for a refund but was denied because they offer no refunds according to their terms.
    What problems is the product solving and how is that benefiting you?
    Needed high quality sales and explainer videos but this tool couldn't do it.

    The voiceovers like inflection, tone or natural variation.
    Debbie H.

    Synthesia - Great for personal branding

    Reviewed on Aug 20, 2025
    Review provided by G2
    What do you like best about the product?
    I like the fact that you can create your own avatar and then publish videos. once you have created your avatar it is very easy to use the existing templates to create a video in minutes. Or there is the option to create from scratch if you have more time and a creative flair. I had a minor technical issue and the chat support was very quick and helpful. It was very easy to set up and implement, easy to use and no time at all to get started.
    What do you dislike about the product?
    As a personal user, some of the features are on a pricing bracket which I can't afford right now. I cannot wait to implement this in my next job.
    What problems is the product solving and how is that benefiting you?
    It saves me time in creating personal branded videos. I am currently between jobs and I need to illustrate that not only do I embrace AI but also use tools to help pitch my message very quickly.
    Steve G.

    A Barrier Breaking Tool

    Reviewed on Aug 19, 2025
    Review provided by G2
    What do you like best about the product?
    Synthesia is an easy to use, dynamic, and ever developing tool that assists our organization in championing our message across multiple platforms. We primarily use Synthesia for the development and distribution of training videos in a variety of languages. Additionally, the customer support team at Synthesia is highly responsive, eager to support, and easy to contact. We use Synthesia nearly every day.
    What do you dislike about the product?
    As a Religious organization we find the moderation policies a bit limiting. I would prefer if Synthesia provided greater access to "stock" product tools for religious instruction.
    What problems is the product solving and how is that benefiting you?
    Synthesia provides us a platform to training students in multiple languages using the same content. The ability to build a course in English but present it in multiple languages is a true gift for our organization.
    Food & Beverages

    A magic way to transform Power Point slide into video presentation

    Reviewed on Aug 18, 2025
    Review provided by G2
    What do you like best about the product?
    Synthesia improves the impact of my communication, from my power point format into video.
    What do you dislike about the product?
    I do not have a help desk which can help me when I am blocked into a situation.
    All Q&A pages are not always the best way to fix my challenges
    Webinars are demonstrating options but not solving my problems
    What problems is the product solving and how is that benefiting you?
    Synthesia develop modern videos and this has a better impact than my Power point story telling
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