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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.
    4.7

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    4.7
    2497 ratings
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    2497 external reviews
    External reviews are from G2  and PeerSpot .
    Martin P.

    Create high quality business videos with Synthesia's digital features and capabilities.

    Reviewed on Feb 17, 2026
    Review provided by G2
    What do you like best about the product?
    I like using Synthesia's digital features and capabilities because it allows me to improve my technical skills and knowledge to create the most professional and engaging videos for all of my organization's business purposes.

    I can also say that Synthesia offers customer service dedicated to the preferences and requirements of all its users, improving their digital experience and resolving any issues that arise.
    What do you dislike about the product?
    I have no negative or unfavorable comments about Synthesia's digital features and capabilities, I think it is a high performance and commercially useful system.
    What problems is the product solving and how is that benefiting you?
    Thanks to the use of Synthesia's digital capabilities and tools, I have been able to improve the communication of my business's professional projects through advanced and attractive digital videos, improving the fulfillment of all our business objectives.
    Medical Devices

    Helpful When Fast, But Moderation Timing Is Too Inconsistent.

    Reviewed on Feb 16, 2026
    Review provided by G2
    What do you like best about the product?
    The moderation process is not consistent. Sometimes it is almost immediate and sometimes it can take hours. this is not conducive to our business model
    What do you dislike about the product?
    Inconsistent moderation process does not allow for predictability.
    What problems is the product solving and how is that benefiting you?
    For our business model we need to produce short clips of between 1 to 2 minutes in order to facilitate the Help functions for our own online application. Synthesia could potentially fill this gap for us.
    Pharmaceuticals

    A good tool for Video generation.

    Reviewed on Feb 16, 2026
    Review provided by G2
    What do you like best about the product?
    The addition of voice to the slide and the natural speaking method is quite good.
    What do you dislike about the product?
    The AI Voice generation for some of the voice is not very good and can lead to certain issues after video creation.
    What problems is the product solving and how is that benefiting you?
    I have told the customer services about certain QoL issues related to languages. Solving that will help tremendously in providing a more tailored experience for the customers.
    Tom F.

    Synthesia, the best platform for communicating your work through professional and productive videos.

    Reviewed on Feb 16, 2026
    Review provided by G2
    What do you like best about the product?
    As a user of Synthesia's digital features and solutions, I have been able to improve communication across all my work processes, creating informative and professional videos to meet all my business objectives.

    I can also say that Synthesia offers advanced and productive integration with all my business applications, allowing me to implement all its work resources effectively.
    What do you dislike about the product?
    I think Synthesia is an advanced work platform that offers optimal and professional performance in each of its functions, I have no negative comments about any of its technical capabilities.
    What problems is the product solving and how is that benefiting you?
    I like to use Synthesia's features and technical capabilities to communicate my work processes and projects through professional and productive digital videos, improving the performance of each of my professional processes.
    Jacques P.

    Great Voice Capabilities and an Ever-Improving UX

    Reviewed on Feb 14, 2026
    Review provided by G2
    What do you like best about the product?
    Voice capabilities in addition to importing audio video and using synthesia interface for stock images and finally the overall ux is nice and improves all the time
    What do you dislike about the product?
    Not much, the fact that my credits expire after some time even if I renew my subscription
    What problems is the product solving and how is that benefiting you?
    Its solving the problem of making very technical videos which would have been impossible for me to do it without this tool. Simply opens up content creation to new people
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