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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    2347 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Chris K.

    Simplifies Video Tutorials, Excellent Integration

    Reviewed on Oct 30, 2025
    Review provided by G2
    What do you like best about the product?
    I find Synthesia incredibly user-friendly, which made it easy to start using the platform after finding it through an internet search. I appreciate its intuitive user interface and the availability of good templates, which streamline the setup process without much difficulty. The software is a good fit for our business case, as it eliminates the need to hire someone specifically for creating tutorial videos, saving us both time and resources. Synthesia's feature of text and video synchronization is particularly innovative; using avatar text as the timeline serves as a smart and efficient idea. This functionality proves beneficial, especially when making quick updates in response to changes in our software. Additionally, integrating Vimeo with Synthesia enhances our video production workflow, as Vimeo effortlessly handles video capture and basic editing before importing into Synthesia for further use.
    What do you dislike about the product?
    I find the selection of English (GB) avatar voices limited, which restricts the diversity of voices I can use for my videos. It is a subscription service, a PAYG model might suit smaller businesses better.
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to eliminate the need for hiring someone to create tutorial videos, making it easier to update them when our software changes.
    Anita R.

    Well-Designed Templates That Simplify Work

    Reviewed on Oct 30, 2025
    Review provided by G2
    What do you like best about the product?
    I like the templates—they make work easier and are crafted with great attention to detail.
    What do you dislike about the product?
    I don’t like that I can’t adjust the speaking speed of the uploaded personal avatar, that it gestures too much, and that it often fails to lower its voice at the end of a sentence or where it should. Of course, this might only be an issue with the Hungarian language. Sometimes I have to edit the video afterward because it automatically inserts a small image of the avatar between two scenes, which doesn’t fit there. I also don’t like that the remaining available time isn’t shown in minutes.
    What problems is the product solving and how is that benefiting you?
    It helps me create corporate video content for advertising purposes. Additionally, videos made with the personal avatar eliminate the need for lengthy video shoots to produce the materials.
    Kristin M.

    Quick, Easy and Fun

    Reviewed on Oct 30, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of use. It's very easy to create a video from scratch or upload an AI created script.
    What do you dislike about the product?
    So far everything's been great. I have only been using it for about a month so I don't have any dislikes yet.
    What problems is the product solving and how is that benefiting you?
    It is taking the place of a manager performing these trainings.
    Construction

    Intuitive and Fast, But Timeline Editing Takes Getting Used To

    Reviewed on Oct 30, 2025
    Review provided by G2
    What do you like best about the product?
    Super quick and easy to use. Very intuitive, no training required.
    What do you dislike about the product?
    I struggled to work with the timeline , moving items around and changing timing wasn't as easy as some video editing software - but that could be because I am not used to it.
    What problems is the product solving and how is that benefiting you?
    Easier to create engaging online learning
    InĂŞs O.

    Intuitive and Efficient for Video Localization

    Reviewed on Oct 29, 2025
    Review provided by G2
    What do you like best about the product?
    I really appreciate the intuitive and easy-to-learn interface of Synthesia. For someone who had never used it before, it was very straightforward and clear, allowing me to navigate the tool with ease. The automatic translation feature is incredibly beneficial, as it simplifies the localization process; I just need to review the translations rather than creating them from scratch. This significantly speeds up our workflow. I also like how quickly I can produce a high volume of content, which is essential for our email marketing campaigns across multiple markets like Portugal, Italy, and Spain. The quick response from customer support is a major plus, as they resolved my issue of being unable to publish a video within a minute. These features collectively enhance efficiency by negating the need to hire freelancers, allowing us to focus on producing content swiftly. Overall, the platform stands out to me because of its user-friendly design, quick operation, and robust capacity for content production.
    What do you dislike about the product?
    I would add more voices and life-like characters to personalize the videos
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to create and localize video content efficiently, eliminating the need for freelancers, accelerating production, and expanding our marketing efforts.
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