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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    2376 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Francis G.

    Revolutionizing Video Production with Ease

    Reviewed on Nov 21, 2025
    Review provided by G2
    What do you like best about the product?
    I love Synthesia’s intuitive user interface, which simplifies the process of creating videos significantly. The variety of avatars available within Synthesia allows for a dynamic and engaging film creation process. Additionally, the platform’s feature to choose your presenter option within our platform enhances user interaction, making the content delivery much more engaging and interactive. This flexibility not only enriches the user experience but also helps in tailoring the content to better suit the audience’s needs. Furthermore, the setup process was very straightforward, allowing me to get up and running with Synthesia quickly without any hassle.
    What do you dislike about the product?
    I find that a bit more clarity around the credits and how they work would be useful.
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to quickly update and regenerate videos with script changes, saving significant filming costs for our financial well-being platform.
    Higher Education

    Easy to Use Tool

    Reviewed on Nov 21, 2025
    Review provided by G2
    What do you like best about the product?
    The ease of use. The templates. The AI avatars. The ability to create my own avatar.
    What do you dislike about the product?
    Sometimes the voice does not sound natural or is too fast or too slow. The AI generation of the video parts aren't always the best, so I have to take quite a bit of time to revise it.
    What problems is the product solving and how is that benefiting you?
    It helps to create professional looking videos quickly, and with ease.
    Computer Software

    Natural-Looking Avatars That Impress

    Reviewed on Nov 19, 2025
    Review provided by G2
    What do you like best about the product?
    the way the Avatars seems so natural, its so easy to create a videos with it
    What do you dislike about the product?
    Not all the avatars can change their outfits
    What problems is the product solving and how is that benefiting you?
    We faced significant budget constraints this year, which made it difficult to hire external vendors for video production. Synthesia has been a perfect solution. It allows me to create high-quality content internally, without relying on third parties, and still deliver professional videos for the team. It’s an excellent, cost-effective option that has helped us maintain strong communication despite budget limitations.
    Kylie M.

    Streamlined Video Creation with Excellent Support

    Reviewed on Nov 18, 2025
    Review provided by G2
    What do you like best about the product?
    I find Synthesia incredibly valuable for creating training and advertising videos. The tool allows me to produce content quickly, which is essential given the pressure to deliver results promptly. What stands out the most is the level of support provided by Synthesia, from the dedicated account manager to the responsive support pages and quick resolution times for any issues I encounter. Additionally, the resources like the academy and the community are immensely helpful, offering comprehensive training that enables me to understand and use the tool more effectively. This effective support system makes me feel supported and boosts my confidence in using the platform. The initial setup of Synthesia was straightforward, and although there's a slight learning curve, the abundant resources available guide me through and assure me of continuous improvement in mastering the tool.
    What do you dislike about the product?
    I find it frustrating that while using AI assist within Synthesia's user interface, I can't scroll up and down effectively. This results in me unable to see content at the bottom of the page, regardless of adjusting the screen size. Additionally, the toggle bar meant for scrolling sometimes doesn't appear, or when it does, it's too small to interact with. These user access issues hinder my workflow.
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to create training videos faster and in a more engaging way, transforming lengthy text content into concise videos. The available community and training resources significantly aid in rapidly understanding and effectively using the tool.
    Maggie E.

    Transforms Training Videos with Ease and Customization

    Reviewed on Nov 17, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate Synthesia for its ability to create personalized, company-specific training videos at a much lower cost than traditional training providers. I love the ability to customize videos to meet our specific needs, making them far more relevant and engaging for employees. The feature to create AI avatars is particularly remarkable, adding a unique and modern touch to our training content. Additionally, I found the initial setup to be very easy and intuitive, which significantly streamlined our implementation process, allowing us to start leveraging Synthesia's capabilities right away.
    What do you dislike about the product?
    I find the pricing model to be problematic as there seems to be a significant jump from the subscription level to the enterprise level in terms of cost. It would be beneficial to have a middle ground solution, such as the option to purchase additional credits.
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to create personalized, company-specific training videos at a lower cost while making them more relevant and engaging for employees.
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