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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.
    4.7

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    4.7
    2392 ratings
    5 star
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    61%
    34%
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    2392 external reviews
    External reviews are from G2 .
    Paul B.

    Fantastic New Avatars Elevate the Experience

    Reviewed on Dec 05, 2025
    Review provided by G2
    What do you like best about the product?
    The new Avatars are fantastic. I’d love to see more of them, and I think it would be great to replace the older ones.
    What do you dislike about the product?
    At times, when your video is rejected for different reasons, it can be difficult to figure out exactly what caused the issue. It would be helpful to have more detailed information about the specific reason for the rejection.
    What problems is the product solving and how is that benefiting you?
    I create ads to promote our customer webinars and also produce videos for our social media posts.
    Swapnil P.

    Flawless AI Avatars, Effortless Setup

    Reviewed on Dec 04, 2025
    Review provided by G2
    What do you like best about the product?
    I like how flawless the tools in Synthesia are and how interactive and realistic the videos look. The customization options available with the AI avatars, which are used to introduce meeting agendas, are a particular favorite of mine. People really appreciate these AI talking avatars for their realism and interactivity. Additionally, I find the quality of the tools impressive, and the ease of accessibility is a significant advantage. I enjoy the continuous innovation within the platform and the frequent updates that keep enhancing its functionalities. Furthermore, the initial setup of Synthesia is straightforward and very easy to navigate, with no complicated processes involved, as everything is clear on the screen.
    What do you dislike about the product?
    I think the main area where Synthesia could improve is in offering a greater number of customizable avatars. Having more geographically and culturally diverse avatars would significantly enhance the user experience, facilitating better representation and personalization.
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to create AI avatars for meeting introductions, which are highly customized and well-received. It streamlines our process with flawless tools and realistic videos, eliminating the need for other products like Hey Jen.
    Tiffany C.

    Revolutionizing Learning with Multilingual Avatars

    Reviewed on Dec 03, 2025
    Review provided by G2
    What do you like best about the product?
    Synthesia offers the easiest pathways to including synthetic human avatars speaking a variety of languages to our educational products. We wanted to affirm the identity of all learners regardless of their ability to read text. They don't have to - they have avatars to help them learn! We already have dozens of videos in English, Spanish and Arabic with avatars that switch easily between multiple languages.
    What do you dislike about the product?
    The most time-consuming aspect of getting our Synthesia videos ready to publish, is making certain the phrasing and pronounciation is correct for the spoken text. The tools are there - but it takes a real human to know if the avatar sounds right or not.
    What problems is the product solving and how is that benefiting you?
    We are working with individuals that don't read well, and need an audio interface to understand presented content in multiple languages.
    Keralynn L.

    User-Friendly Platform with Great Features, But Limited Access for Smaller Teams

    Reviewed on Dec 02, 2025
    Review provided by G2
    What do you like best about the product?
    I like that the platform is user friendly - It offers a lot of features that offer high quality results for not that much effort. It's easy to figure out without looking a tutorial. I love that I can import videos custom from other sights like Canva.
    What do you dislike about the product?
    I wish that you could download a SCORM files as a creator. My company isn't large enough to qualify for the Enterprise plan, so it's a bit unfair that I pay for the more expensive plan I can get while not being able to use all the features.

    I also wish that you could see a selection pane for each scene so I can hide or show one or more objects at a time; I often have to create several layers of visuals for the final product and if I ever have to make adjustment to the bottom layer, I have to move every single shape/text box, then make sure I move them back into place.

    Lastly, a lot of the AI voices need pronunciation help. You can fix some of the issues by adding pronunciations or using commas/ellipses, but it difficult to inject excitement and tone into the script. Sometime the exclamation points make the AI voice yell.
    What problems is the product solving and how is that benefiting you?
    Synthesia is allowing us to create professional training content without having to hire designers and engineers. We used to spend a lot of time trying to get the perfect voice recording for training videos and that gave it a "homemade" feel, so being able to create AI and high quality graphics saves us a lot of time.
    Higher Education

    Delivers on Promises with Reliable Performance

    Reviewed on Dec 01, 2025
    Review provided by G2
    What do you like best about the product?
    It does what you said it would do. Lots and lots of choices for presenters.
    What do you dislike about the product?
    Lack of movement makes the video too much a "talking head"
    What problems is the product solving and how is that benefiting you?
    Getting our learning content into video.
    View all reviews