Synthesia
SynthesiaReviews from AWS customer
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Revolutionizing Video Production with Ease
What do you like best about the product?
I love Synthesia’s intuitive user interface, which simplifies the process of creating videos significantly. The variety of avatars available within Synthesia allows for a dynamic and engaging film creation process. Additionally, the platform’s feature to choose your presenter option within our platform enhances user interaction, making the content delivery much more engaging and interactive. This flexibility not only enriches the user experience but also helps in tailoring the content to better suit the audience’s needs. Furthermore, the setup process was very straightforward, allowing me to get up and running with Synthesia quickly without any hassle.
What do you dislike about the product?
I find that a bit more clarity around the credits and how they work would be useful.
What problems is the product solving and how is that benefiting you?
I use Synthesia to quickly update and regenerate videos with script changes, saving significant filming costs for our financial well-being platform.
Easy to Use Tool
What do you like best about the product?
The ease of use. The templates. The AI avatars. The ability to create my own avatar.
What do you dislike about the product?
Sometimes the voice does not sound natural or is too fast or too slow. The AI generation of the video parts aren't always the best, so I have to take quite a bit of time to revise it.
What problems is the product solving and how is that benefiting you?
It helps to create professional looking videos quickly, and with ease.
Natural-Looking Avatars That Impress
What do you like best about the product?
the way the Avatars seems so natural, its so easy to create a videos with it
What do you dislike about the product?
Not all the avatars can change their outfits
What problems is the product solving and how is that benefiting you?
We faced significant budget constraints this year, which made it difficult to hire external vendors for video production. Synthesia has been a perfect solution. It allows me to create high-quality content internally, without relying on third parties, and still deliver professional videos for the team. It’s an excellent, cost-effective option that has helped us maintain strong communication despite budget limitations.
Streamlined Video Creation with Excellent Support
What do you like best about the product?
I find Synthesia incredibly valuable for creating training and advertising videos. The tool allows me to produce content quickly, which is essential given the pressure to deliver results promptly. What stands out the most is the level of support provided by Synthesia, from the dedicated account manager to the responsive support pages and quick resolution times for any issues I encounter. Additionally, the resources like the academy and the community are immensely helpful, offering comprehensive training that enables me to understand and use the tool more effectively. This effective support system makes me feel supported and boosts my confidence in using the platform. The initial setup of Synthesia was straightforward, and although there's a slight learning curve, the abundant resources available guide me through and assure me of continuous improvement in mastering the tool.
What do you dislike about the product?
I find it frustrating that while using AI assist within Synthesia's user interface, I can't scroll up and down effectively. This results in me unable to see content at the bottom of the page, regardless of adjusting the screen size. Additionally, the toggle bar meant for scrolling sometimes doesn't appear, or when it does, it's too small to interact with. These user access issues hinder my workflow.
What problems is the product solving and how is that benefiting you?
I use Synthesia to create training videos faster and in a more engaging way, transforming lengthy text content into concise videos. The available community and training resources significantly aid in rapidly understanding and effectively using the tool.
Transforms Training Videos with Ease and Customization
What do you like best about the product?
I appreciate Synthesia for its ability to create personalized, company-specific training videos at a much lower cost than traditional training providers. I love the ability to customize videos to meet our specific needs, making them far more relevant and engaging for employees. The feature to create AI avatars is particularly remarkable, adding a unique and modern touch to our training content. Additionally, I found the initial setup to be very easy and intuitive, which significantly streamlined our implementation process, allowing us to start leveraging Synthesia's capabilities right away.
What do you dislike about the product?
I find the pricing model to be problematic as there seems to be a significant jump from the subscription level to the enterprise level in terms of cost. It would be beneficial to have a middle ground solution, such as the option to purchase additional credits.
What problems is the product solving and how is that benefiting you?
I use Synthesia to create personalized, company-specific training videos at a lower cost while making them more relevant and engaging for employees.
Effortless Professional Videos, Outstanding Support
What do you like best about the product?
I find Synthesia incredibly valuable because it turns my ideas into professional-quality videos without needing a traditional recording setup. The ability to create these videos without filming, actors, or advanced editing skills is a huge advantage. I love how professional the avatars look and how natural the voice quality is, making my final videos look polished. The process significantly reduces the time needed to create these videos. Additionally, the initial setup of Synthesia was quick and easy, and I was impressed by the friendly and readily available customer service, which enhances my overall experience with the software. I recommended Synthesia to my team for use in pitch demos because it effectively fulfills our requirements without needing to integrate with other tools. The fact that I rate my likelihood of recommending it to others as a 10 out of 10 underscores how satisfied I am with Synthesia and its capabilities.
What do you dislike about the product?
I would like Synthesia to include additional features such as image to animation and more flexibility with scene customization. These enhancements could significantly improve the versatility and creative possibilities of the platform.
What problems is the product solving and how is that benefiting you?
I use Synthesia to create professional videos without filming, actors, or editing skills, saving me hours with its polished avatars and natural voices.
Super intuitive tool for AI video generation
What do you like best about the product?
Very easy to use. The interface and all the controls are intuitive and need very little help from reading 'how to' topics. Lot of useful features and easy to download and integrate the generated vide files.
What do you dislike about the product?
Monthly pricing is bit too high if there is no regular use for users each month.
What problems is the product solving and how is that benefiting you?
No need for the tutor to record learning videos. I can use synthesia to convert my text lessons into videos.
Effortless Professional Videos With Synthesia’s Time-Saving AI
What do you like best about the product?
What I like best about Synthesia is how effortlessly it lets me turn scripts into polished, professional videos - no studio time or editing experience needed. As an account manager, it’s a huge time-saver. I can quickly create personalized client updates, training clips, or product overviews with consistent quality. The AI avatars and templates make the whole process fast, scalable, and easy to customize, which helps me communicate clearly and look polished without relying on a full production team.
What do you dislike about the product?
The main downside is that customization can feel a bit limited when you need highly specific visuals or more natural, expressive avatar behavior. While the platform is great for quick, clean videos, there are times when I wish I had more control over animations, pacing, or branding elements. Complex edits still require work outside the platform, so it’s not always a complete replacement for traditional video tools.
What problems is the product solving and how is that benefiting you?
Synthesia is helping solve the challenge of producing high-quality video content without the time, cost, or coordination that typically comes with traditional production. Instead of scheduling filming, managing revisions, or relying on external teams, I can quickly create consistent, professional videos on my own. This speeds up communication with clients, supports training and onboarding, and allows me to deliver updates in a more engaging way. Overall, it helps me work faster, reduce production bottlenecks, and keep messaging clear and polished.
Outstanding Customer Service, Quick Response
What do you like best about the product?
I appreciate Synthesia’s outstanding customer service. They are quick to respond, as evidenced by the fact that I received a notification about my refund within just four minutes. This fast response time is truly impressive and made my experience with customer support very positive. Synthesia is a great company with excellent customer service, which is both accommodating and efficient in resolving issues swiftly.
What do you dislike about the product?
I found it a bit challenging to get started with Synthesia as I'm not very tech-savvy, although it wasn't too overwhelming. I never progressed far with it since I only made one small video, which I didn't like enough to post. Due to my upcoming retirement, I won't be using it further.
What problems is the product solving and how is that benefiting you?
N/A
Effortless Video Creation with Instant Results
What do you like best about the product?
I really appreciate how Synthesia makes it incredibly easy to create training and introductory videos for our board of education, staff, and students. Traditional methods of making videos can be very time-consuming, often requiring weeks to get through writing, filming, and editing, but Synthesia reduces this to just hours, or even minutes in some cases. I love the quick adoption process made possible by features like the Academy and Feature Fridays, which make it exciting and straightforward to learn and take full advantage of every function the software offers. The intuitive interface allows me to dive right in and start creating from the first log-in, and the tools available make it simple to enhance my videos. I also find the process of discovering different features and refining my videos to be enjoyable, thanks to the engaging way the platform keeps me informed about new possibilities. Additionally, the initial setup was seamless, and it was so efficient that we could launch our first video to the board on the very same day we began using it. Overall, Synthesia's ease of use, educational resources, and the significant reduction in video production time make it an invaluable tool. My experience has been so positive that I would absolutely recommend Synthesia to a friend or colleague.
What do you dislike about the product?
I struggle with Synthesia's pronunciation features. While they are working on enhanced pronunciation options, I find it challenging to type out words phonetically to achieve the correct pronunciation I need. I would prefer a 'listen' feature that allows me to input the preferred pronunciation of a word or phrase so the avatar could mimic it. Additionally, expanding the language support to include options like First Nations languages would greatly enhance functionality for my needs.
What problems is the product solving and how is that benefiting you?
I use Synthesia to create training videos quickly, meeting the needs of students and staff. It reduces production time from weeks to hours, allowing immediate responses to educational content requirements.
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