Sold by: outboundIQ
outboundIQ & aniRX brings dial intelligence, remediation, outbound engagement strategy, performance analytics, and conversational inbound handling together - so your team can reach more prospects, respond when they call back, and continuously improve production.
Overview
outboundIQ helps contact centers improve the performance of their outreach by using technology, intelligence, data, and strategy to make better decisions about how and when they connect with consumers.
Our technology optimizes phone number inventory, provides visibility into number reputation and performance, proactively manages carrier registrations and remediation, and creates better experiences when consumers call back. We provide enhanced contact center reporting, insights, and issue diagnoses that drive outreach correctness; lifting contact rates and business performance.
Highlights
- Same-day Amazon Connect integration analyzes 100% of call telemetry data, assigns the best ANI per contact, maps your customer journey & performance across hundreds of variables, empowers our carrier remediation process, and identifies non-optimal configurations.
- Real-time data feeds from your dialer and carrier intelligence integrate directly with your AI tools, feeding actionable insights into your existing workflows.
- Includes iOS mobile app and plugin for Claude, ChatGPT, Grok, and more
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
outboundIQ Tier 1 | Call quantity from 0 to 499,999 | $0.01 |
outboundIQ Tier 2 | Call quantity from 500,000 to 1,999,999 | $0.008 |
outboundIQ Tier 3 | Call quantity from 2,000,000 to 5,999,999 | $0.006 |
outboundIQ Tier 4 | Call quantity from 6,000,000 to 8,999,999 | $0.004 |
outboundIQ Tier 5 | Call quantity 9,000,000 and above | $0.002 |
aniRX Tier 1 | Number of ANIs Managed from 0 to 999 | $0.80 |
aniRX Tier 2 | Number of ANIs Managed from 1,000 to1,999 | $0.75 |
aniRX Tier 3 | Number of ANIs Managed from 2,000 to 2,999 | $0.70 |
aniRX Tier 4 | Number of ANIs Managed from 3,000 to 4,999 | $0.65 |
aniRX Tier 5 | Number of ANIs Managed from 5,000 and above | $0.60 |
Dimensions summary
This listing bills by usage across two separate products, each with five tiers. outboundIQ tiers track your monthly call quantity, moving from Tier 1 at under 500,000 calls up to Tier 5 at 9,000,000 calls and above. aniRX tiers track the number of ANIs (the phone numbers you dial from) you manage, from Tier 1 under 1,000 up to Tier 5 at 5,000 and above. You pay based on the tier your volume falls into. The two products are priced independently, so you can use either or both.
Top-of-mind questions for buyers
An ANI is an outbound phone number you dial from, drawn from your owned number inventory. aniRX bills by how many of these numbers it manages, registering and remediating them across the caller-identity ecosystem. Each number you keep in good standing counts toward your managed total.
outboundIQ pricing follows the tier your monthly call quantity falls into. If your volume grows past a tier boundary, such as from under 500,000 to 500,000 or more, your billing moves to the next tier. The tier reflects your total call quantity, not just the additional calls.
The two products are priced independently. outboundIQ charges track your monthly call quantity tier. aniRX charges track the number of managed ANIs tier. Each is billed on its own metric and both appear separately. You can subscribe to either product alone or run both together.
www.outboundiq.com
Helpful?
Vendor refund policy
Please contact support@outboundani.com for refund inquiries.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Each account is assigned a dedicated support owner and can also be reached at support@outboundani.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Media & Entertainment Audiences – Digital contains individual or household level audiences with a variety of unique characteristics related to media consumption and personal entertainment preferences ranging from TV viewership to brand preferences to video game activity and more.
ActionIQ, the leading composable CX Hub, allows enterprise organizations to turn fragmented customer data into extraordinary experiences.
Consumer Finance Audiences – Digital contains individual or household level audiences with a variety of unique financial characteristics ranging from core information such as household income to predicted financial motivations and more.
Health & Wellness Audiences – Digital contains individual or household level audiences with a variety of health-related characteristics and behaviors ranging from BMI and health-related interests to exercise level and social determinants of health and more.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.