Sold by: outboundIQ
outboundIQ & aniRX brings dial intelligence, remediation, outbound engagement strategy, performance analytics, and conversational inbound handling together - so your team can reach more prospects, respond when they call back, and continuously improve production.
Overview
outboundIQ helps contact centers improve the performance of their outreach by using technology, intelligence, data, and strategy to make better decisions about how and when they connect with consumers.
Our technology optimizes phone number inventory, provides visibility into number reputation and performance, proactively manages carrier registrations and remediation, and creates better experiences when consumers call back. We provide enhanced contact center reporting, insights, and issue diagnoses that drive outreach correctness; lifting contact rates and business performance.
Highlights
- Same-day Amazon Connect integration analyzes 100% of call telemetry data, assigns the best ANI per contact, maps your customer journey & performance across hundreds of variables, empowers our carrier remediation process, and identifies non-optimal configurations.
- Real-time data feeds from your dialer and carrier intelligence integrate directly with your AI tools, feeding actionable insights into your existing workflows.
- Includes iOS mobile app and plugin for Claude, ChatGPT, Grok, and more
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
outboundIQ Tier 1 | Call quantity from 0 to 499,000 | $0.01 |
outboundIQ Tier 2 | Call quantity from 500,000 to 1,999,999 | $0.008 |
outboundIQ Tier 3 | Call quantity from 2,000,000 to 5,999,999 | $0.006 |
outboundIQ Tier 4 | Call quantity from 6,000,000 to 8,999,999 | $0.004 |
outboundIQ Tier 5 | Call quantity 9,000,000 and above | $0.002 |
aniRX Tier 1 | Number of ANIs Managed from 0 to 999 | $0.80 |
aniRX Tier 2 | Number of ANIs Managed from 1,000 to1,999 | $0.75 |
aniRX Tier 3 | Number of ANIs Managed from 2,000 to 2,999 | $0.70 |
aniRX Tier 4 | Number of ANIs Managed from 3,000 to 4,999 | $0.65 |
aniRX Tier 5 | Number of ANIs Managed from 5,000 and above | $0.60 |
Dimensions summary
This listing bills by usage across two separate products, each with five tiers. outboundIQ charges based on your monthly call quantity, with tiers spanning from the 0 to 499,000 range up to 9,000,000 calls and above. aniRX charges based on the number of ANIs (your business calling numbers) you manage, with tiers from 0 to 999 up to 5,000 and above. You pick the tier that matches your volume for each product. The two products price independently, so you can use one or both depending on your outreach needs.
Top-of-mind questions for buyers
An ANI is one of your business calling numbers (the caller ID shown on outbound calls). aniRX counts each phone number you manage for registration and remediation. Your tier matches the total number of calling numbers in your inventory, from the 0 to 999 range up to 5,000 and above.
outboundIQ charges by monthly call quantity. Your tier matches your total call volume for the period. Crossing into a higher range, for example from the 0 to 499,000 band into the 500,000 to 1,999,999 band, moves you to that tier. Contact the vendor to confirm whether the change applies automatically.
The two products price independently. outboundIQ charges on your monthly call quantity. aniRX charges on the count of calling numbers you manage. Each product uses its own five-tier structure, so you are billed separately for each based on its own volume metric. You can run one or both.
www.outboundiq.com
Helpful?
Vendor refund policy
Please contact support@outboundani.com for refund inquiries.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Each account is assigned a dedicated support owner and can also be reached at support@outboundani.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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