Sold by: CloudCORO
Keystone-CCX - A managed operations software maintenance platform that automates system updates, performance monitoring, and security patching. It minimizes downtime, optimizes system performance, and enhances security for mission-critical government applications.
Overview
Keystone-CCX | Managed Operations Software Maintenance Reliable, Secure, and Scalable Software Support for Government Agencies
Keystone-CCX by CloudCORO provides managed software maintenance to optimize government operations, reduce downtime, and improve system performance. It automates updates, enhances security, and integrates with existing infrastructure to keep mission-critical applications running efficiently.
Key Capabilities
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Automated Software Updates & Patch Management - With scheduled and real-time updates, Keystone-CCX keeps government systems up to date while automated security patches mitigate vulnerabilities. Version control and rollback options provide flexibility, reducing disruptions during critical maintenance.
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Performance Monitoring & Optimization - Keystone-CCX continuously monitors system health, using AI-driven predictive analytics to detect and prevent failures before they impact operations. Automated resource allocation optimizes performance across government applications.
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Incident Response & Support - With 24/7 monitoring and automated ticket escalation, Keystone-CCX quickly identifies and resolves issues to minimize downtime. A built-in
knowledge base and guided troubleshooting empower agencies with self-service support options.
- Secure & Compliant Maintenance Operations - Keystone-CCX protects critical systems with end-to-end encryption and role-based access controls, restricting unauthorized changes. Comprehensive audit trails and reporting support compliance with government security requirements.
Why Keystone-CCX?
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Works with Existing Systems - Keystone-CCX integrates with both legacy and cloud-based applications, extending maintenance capabilities without requiring major infrastructure changes. It scales effortlessly across agencies, adapting to evolving software needs.
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Security & Compliance Ready - Designed to align with government security frameworks, Keystone-CCX includes customizable policies for compliance with FedRAMP, FISMA, and NIST. Detailed logging and reporting provide full oversight for audits and security reviews.
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Future-Ready & Scalable - Built to support growing operational demands, Keystone-CCX leverages AI and automation to continuously improve efficiency. Regular updates enhance performance, keeping systems secure and optimized over time.
Keystone-CCX streamlines software maintenance, delivering secure, automated, and scalable support while integrating with existing government systems.
Highlights
- Optimizes System Performance & Reduces Downtime * Implements proactive monitoring and automated system updates. * Uses predictive analytics to detect and prevent potential failures. * Minimizes disruptions with scheduled maintenance and rollback capabilities.
- Strengthens Security & Compliance * Deploys automated security patches to mitigate vulnerabilities. * Enforces role-based access controls to safeguard critical applications. * Maintains compliance with government security standards, including FedRAMP and NIST.
- Extends Lifecycle of Existing Infrastructure * Integrates with both legacy and modern cloud-based applications. * Enhances operational stability with continuous maintenance and performance optimization. * Reduces the need for costly system overhauls while improving overall efficiency.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt. SaaS | CloudCORO Premium Government SaaS Support | $1,250.00 |
Dimensions summary
Keystone-CCX uses a single contract dimension: Premium Government SaaS Support, billed by units. Each unit represents a standardized block of software maintenance capacity. You buy the number of units that matches the expected volume and complexity of maintenance work for your systems. Units apply across corrective, adaptive, perfective, and preventive maintenance activities based on agreed priorities. You scale by adjusting the unit count in your contract, keeping procurement predictable while allowing flexibility for both routine and enhancement-oriented work.
Top-of-mind questions for buyers
Each unit is a standardized block of software maintenance capacity. You apply units across corrective, adaptive, perfective, and preventive maintenance tasks. This includes defect resolution, integration updates, workflow enhancements, and technical debt reduction. Units flex across these categories based on mutually agreed operational priorities.
The unit count reflects the anticipated volume and complexity of maintenance for your systems. A joint review of your production environment helps set that baseline. You can reserve units for variable enhancement work. To scale, you adjust the unit count in your contract during periodic review discussions.
Units support maintaining existing production systems, not implementing new platforms. Work beyond your agreed scope needs written consent and may add fees. You maintain your own environment, compatible configurations, and third-party subscriptions. Non-standard components you select may limit support. Uptime credits under the SLA are the sole remedy for outages.
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Vendor refund policy
CloudCORO does not issue refunds for any products or solutions purchased through the AWS Marketplace. By adopting this policy, we are able to offer the most competitive pricing available for our government customers.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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