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    Listing Thumbnail

    Data Sciences Package for Amazon Connect

     Info
    Sold by: TTEC Digital (formerly VoiceFoundry) 
    Is your organization making the most of its data? Configured by TTEC Digital and exclusively for the Amazon Connect platform, our Data Sciences Package enables users to identify trends and patterns to create actionable insights and improved customer experience.
    Request private offer
    Listing Thumbnail

    Data Sciences Package for Amazon Connect

     Info
    Sold by: TTEC Digital (formerly VoiceFoundry) 
    Request private offer

    Overview

    The Data Sciences Package for Amazon Connect is an offer from TTEC Digital that takes the data lake generated by an organization and hydrates it with high fidelity insights. This data hygiene provides agents, supervisors, and leadership with the information they need to inform product decisions, designing new customer journeys, and creating the dashboards needed to improve organizational strategies.

    • Hydrate your Data Lake – Organize and clean up your organizations data lake into readable environment.

    • Surface Patterns and Trends – Data hygiene will be label and classify information in a way that is important to your organization for easier accessibility and analysis to surface trends and activity.

    • Improve Automation and Inform Better Customer Experience - Utilize the data generated to create better customer journeys and dashboards for improved customer experiences.

    Highlights

    • Data Hygiene -Hydrate the information generated by your organization into a clean data lake.
    • Improved Automation- Stay ahead of your customers by leveraging your data to easily create journeys and customer experiences.
    • Increased Insights- Create the dashboards needed to organize your data in actionable and insightful ways.

    Details

    Sold by
    TTEC Digital (formerly VoiceFoundry) 
    Categories
    Contact Center 
    Data Analytics 
    Implementation 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Please contact us to learn more: https://ttecdigital.com/contact  or 1-800-323-3639