Sold by: Pamaya - 7twenty
Deployed on AWS
vMeet is a flexible, enterprise-grade video meeting platform that enables organizations to deliver their services to customers online - via computer or smartphone - without requiring any application installation. Customers join meetings directly through a secure browser link on Windows, macOS, iOS, or Android.
Overview
Overview
vMeet is a flexible, enterprise-grade video meeting platform that enables organizations to deliver their services to customers online, via computer or smartphone. without requiring any application installation. Customers join meetings directly through a secure browser link on Windows, macOS, iOS, or Android.
Key Capabilities
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Meeting scheduling and invitations
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Automated notifications (reminders, confirmations, updates, cancellations) via SMS and Email
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High quality video calls between representatives and customers
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In-meeting chat
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Screen sharing
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Meeting recording
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AI-powered transcription and meeting summaries
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No app installation required, browser based access via a secure link
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Integrations & APIs
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Built in API for seamless integration with third party systems
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Appointment scheduling can be managed directly in vMeet or integrated with existing queue or appointment management systems
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Security & Authentication
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Secure customer authentication via the organization existing systems
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Built in OTP (One-Time Password) mechanism for enhanced identity verification
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Agent Experience
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Representatives can join meetings from desktop, tablet, or smartphone
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Works with leading enterprise video platforms:
- Microsoft Teams
- Google Meet (coming soon)
- Administration & Management
- Centralized organizational management console
- Easy setup of users, organizational structures, roles, and permissions
- Real-time dashboards and historical reports for monitoring activity and performance
- Flexibility & Customization
- Highly adaptable solution that can be customized to customer requirements in a very short time
- Configurable workflows, messaging, and integrations to fit diverse organizational needs
Highlights
- High quality video calls between representatives and customers
- AI powered transcription and meeting summaries
- Built in API for seamless integration with third-party systems
Details
Sold by
Delivery method
Supported services
Delivery option
WhatsApp Smart Appointment Docker Download
Latest version
Operating system
Linux
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
License to send 10,000 reminders to customers via WhatsApp Channel | License to send 10,000 reminders to customers via WhatsApp Channel | $0.00 |
Platform License (Includes 20 Video Agents) | Platform Subscription per month (20 named Video Agents Included). The base license represents a minimum monthly platform commitment and is required for all subscriptions. | $1,000.00 |
Additional Video Agent | Additional named video contact center agent per month above the 20 agents included in the base license. | $50.00 |
AI Analysis (per Video Agent) | AI analysis capabilities for video contact center interactions, enabled per named agent per month. | $30.00 |
Vendor refund policy
7twenty AWS Marketplace Refund Policy: Refunds apply to technical issues preventing access or promised features from being delivered. Request within 30 days at support@7twenty.com with your subscription ID and issue details. We will review it and may offer a solution or credit first. Prorated refunds for prepaid plans based on unused time. Non-refundable for user error, network issues, or AWS restrictions. Approved refunds are processed with up to 10 business days
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
WhatsApp Smart Appointment Docker Download
Supported services: Learn more
- Amazon ECS
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Version 3.1
Additional details
Usage instructions
Deployment Instructions
Prerequisites
- An active AWS account with permissions to deploy containers.
- Access to the container image available on AWS Marketplace.
- API key provided by 7twenty.
Deployment Steps
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Subscribe to the 7twenty WhatsApp Reminder API on AWS Marketplace:
- Navigate to the 7twenty WhatsApp Reminder listing on AWS Marketplace .
- Click on Subscribe and accept the terms.
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Pull the Container Image:
- Use the following command to pull the container image from AWS Marketplace: docker pull pamaya-7twenty/7twenty-api-repository:v3.1
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Run the Container:
- Use the following command to run the container: docker run -d -p 8080:8080 --name your-docker-name pamaya-7twenty/7twenty-api-repository:v3.1
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Verify Deployment:
- Open your browser and navigate to http://<your-instance-ip>:8080
- Test connectivity using the provided endpoints.
Usage Instructions
API Endpoints
- createNewConversation URL: /webapi/v1/calls/createNewConversation
- Method: POST
- Description: Pushes a new conversation to an agent in real-time.
- setMultipleIdentityData
- URL: /webapi/v1/identity/setMultipleIdentityData
- Method: POST
- Description: Sets identity data fields for multiple updates in a single request.
- addTagToConversation
- URL: /webapi/v1/calls/addTagToConversation
- Method: POST
- Description: Adds tags to conversations for better categorization.
Security Considerations:
- The container is configured to run with non-root privileges by default.
- Data collected through the Wiz API remains in your AWS environment.
- API keys and sensitive credentials are stored securely in the web.config file. Ensure this file is properly configured to avoid exposing sensitive information.
External Dependencies:
- The 7twenty API requires access to external services (e.g., WhatsApp, Facebook) for channel integrations. Ensure proper network configurations.
- The API may require access to third-party APIs depending on the connected digital channels. You are responsible for managing these connections and credentials.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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