WhatsApp Smart Appointment Reminders: Boost Efficiency and Engagement

Deployment Instructions

Prerequisites

1. An active AWS account with permissions to deploy containers.
2. Access to the container image available on AWS Marketplace.
3. API key provided by 7twenty.

Deployment Steps

1. Subscribe to the 7twenty WhatsApp Reminder API on AWS Marketplace:

   • Navigate to the 7twenty WhatsApp Reminder listing on AWS Marketplace .
   • Click on Subscribe and accept the terms.

2. Pull the Container Image:

   • Use the following command to pull the container image from AWS Marketplace: docker pull pamaya-7twenty/7twenty-api-repository:v3.1

3. Run the Container:

   • Use the following command to run the container: docker run -d -p 8080:8080 --name your-docker-name pamaya-7twenty/7twenty-api-repository:v3.1

4. Verify Deployment:

   • Open your browser and navigate to http://<your-instance-ip>:8080
   • Test connectivity using the provided endpoints.

Usage Instructions

API Endpoints

1. createNewConversation URL: /webapi/v1/calls/createNewConversation

• Method: POST
• Description: Pushes a new conversation to an agent in real-time.

2. setMultipleIdentityData

• URL: /webapi/v1/identity/setMultipleIdentityData
• Method: POST
• Description: Sets identity data fields for multiple updates in a single request.

3. addTagToConversation

• URL: /webapi/v1/calls/addTagToConversation
• Method: POST
• Description: Adds tags to conversations for better categorization.

Security Considerations:

1. The container is configured to run with non-root privileges by default.
2. Data collected through the Wiz API remains in your AWS environment.
3. API keys and sensitive credentials are stored securely in the web.config file. Ensure this file is properly configured to avoid exposing sensitive information.

External Dependencies:

1. The 7twenty API requires access to external services (e.g., WhatsApp, Facebook) for channel integrations. Ensure proper network configurations.
2. The API may require access to third-party APIs depending on the connected digital channels. You are responsible for managing these connections and credentials.