Palo Alto Networks Prisma & Cortex Platform — Implementation & Support

About the service

Assertiva SA provides professional consulting, implementation, managed, and support services for Palo Alto Networks, a global cybersecurity leader. The Palo Alto Networks platform implemented by Assertiva encompasses Prisma Cloud, Cortex XDR, and Cortex XSIAM — delivering cloud-native application protection, extended threat detection and response, and security orchestration and automation from a unified vendor.

Prisma Cloud (CNAPP) is Palo Alto Networks’ Cloud-Native Application Protection Platform, providing comprehensive security across the full cloud-native application lifecycle: Cloud Security Posture Management (CSPM), Cloud Workload Protection (CWPP), Cloud Infrastructure Entitlement Management (CIEM), IaC scanning, container and Kubernetes security, and application security. Cortex XDR delivers AI-driven threat detection, investigation, and response across endpoints, networks, and cloud environments. Cortex XIAM provides security orchestration, automation, and response (SOAR) capabilities to automate incident workflows, reduce mean time to respond, and integrate across the security tool ecosystem.

Assertiva’s approach goes beyond deployment. We partner with clients from initial cloud and security architecture assessment through platform configuration, integration, detection tuning, playbook development, training, and ongoing managed operations.

Scope and deliverables

• Prisma Cloud (CNAPP) deployment and configuration: CSPM, CWPP, CIEM, IaC scanning, container and Kubernetes security, and application security across AWS, Azure, and GCP.

• Prisma Cloud compliance framework configuration: CIS Benchmarks, PCI DSS, NIST, SOC 2, GDPR, and custom policies.

• Cloud Infrastructure Entitlement Management (CIEM): detection and remediation of excessive permissions and entitlement risks.

• Cortex XDR deployment and configuration: AI-powered threat detection, behavioral analytics, and automated response across endpoints, network, and cloud.

• Cortex XDR integration with network traffic analysis, identity, and cloud telemetry for extended detection coverage.

• Cortex XSOAR/XSIAM deployment and configuration: security orchestration, playbook development, and automation of incident response workflows.

• Cortex XSOAR/XSIAM integration with SIEM, ticketing systems, threat intelligence platforms, and other security tools.

• Custom playbook development for common incident scenarios (phishing, ransomware, cloud misconfiguration, identity threats).

• Integration with AWS Security Hub and AWS native services for unified security findings.

• Managed services: continuous platform monitoring, alert triage, playbook maintenance, and operational management.

• 24x7 technical support for incidents, escalations, and platform issues.

• Executive dashboards and periodic cloud security posture and threat reporting.

• Knowledge Transfer: training sessions for security operations and cloud teams.

• Technical documentation: architecture diagrams, playbook runbooks, and operational procedures.

• Custom support and integrations.

Why Assertiva S.A.

At Assertiva S.A., we bring together a highly qualified team of cybersecurity engineers, cloud security architects, and SOC automation specialists with deep expertise in the Palo Alto Networks platform. As a certified Palo Alto Networks partner, we go beyond solution deployment. Our approach supports clients end to end — from initial cloud and security architecture assessment through Prisma Cloud configuration, Cortex XDR deployment, XSOAR/XSIAM playbook development, training, and continuous managed operations. Every engagement is tailored to the specific security needs of each organization, delivered through a comprehensive and professional methodology aligned with best practices in cloud-native application protection and security automation.