Prisma AIRS API is an SaaS REST API designed to secure AI apps, models and agents against threats such as sensitive data loss, tool misuse, malicious URLs, toxic language, prompt injections and malicious code at runtime.
Prisma AIRS offers a comprehensive suite of security use cases for AI applications and agents. It defends against Prompt Injection, preventing malicious manipulation of AI behavior by detecting and neutralizing adversarial prompts. To counter external risks, it identifies and blocks Malicious URLs embedded in AI outputs or inputs, safeguarding users from phishing or malware. For data integrity, Sensitive Data Loss detection prevents unauthorized exposure of confidential information, complemented by Mask Sensitive Data capabilities that redact or anonymize sensitive details in real-time, ensuring privacy and compliance.
Security extends to critical infrastructure with Database Security Attack prevention, mitigating risks where AI interacts with databases, preventing SQL injection or other data breaches. The platform also filters Toxic Content, ensuring AI-generated or processed language is safe and appropriate, free from hate speech, harassment, or violence. Furthermore, it combats Malicious Code (e.g., Python, Javascript) that could be injected into AI workflows, preventing execution of harmful scripts.
A significant focus is on AI Agent Threats, addressing unique vulnerabilities like cascading hallucinations, tool misuse, and memory manipulation inherent in autonomous AI agents. For enhanced AI reliability, Contextual Grounding ensures AI responses remain within defined factual boundaries, reducing factual errors or "hallucinations." Custom Topic Guardrails allow organizations to enforce specific content policies, preventing the AI from discussing undesirable or prohibited subjects. Lastly, Secure MCP (Model Context Protocol) provides a secure framework for managing and protecting the context and metadata exchanged between AI models and applications, crucial for maintaining AI integrity and preventing data tampering. These capabilities collectively aim to build secure, reliable, and compliant AI systems.
Highlights
Comprehensive Threat Protection: Prisma AIRS addresses a wide range of threats beyond traditional prompt injection, including malicious URLs, sensitive data loss, database security attacks, toxic content, and malicious code. This indicates a holistic approach to AI application security.
AI Agent-Specific Security: The API specifically targets the growing challenge of securing AI agents, providing capabilities to mitigate threats unique to their operation.
Data Control and Compliance: Features like "Mask Sensitive Data" and "Custom Topic Guardrails" highlight its utility in maintaining data privacy, preventing data leakage, and ensuring AI applications adhere to specific content policies.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses a single usage-based dimension. You pay per API call made to the Prisma AIRS API. A call counts as one request sent to the service. Your cost scales directly with how many requests you make. There are no separate tiers, instance sizes, or add-on options. The more API calls your AI applications and agents generate, the more you pay. This structure ties spending to actual usage volume, so light usage costs less than high-volume workloads.
Top-of-mind questions for buyers
What counts as one API call for billing purposes?
One API call is a single request sent to the Prisma AIRS API. Each request your AI applications or agents send to the service counts as one billable call. There is no bundling; every individual request is metered separately toward your total.
How can I control or reduce my API call volume and cost?
You can apply usage limits, rate limits, and quotas to govern which teams and models generate traffic. Identifying usage patterns helps prevent unexpected spending from high-volume workloads or autonomous agents. Caching capabilities can also reduce repeated calls and improve efficiency.
Does my cost stay fixed each month, or does it move with usage?
Cost moves directly with usage. This is a usage-based dimension, so your bill rises and falls with the number of API calls you make. Light usage periods cost less; high-volume periods cost more. There is no fixed flat fee independent of call volume.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Premium Success plan gives you access to Customer Success experts who will orchestrate and tailor your strategy to ensure you get the most out of your Prisma™ Cloud investment. To acquire rates, please inquire at prismacloudsales@paloaltonetworks.com
I use Prisma Access mainly to secure remote connectivity, which allows employees to connect safely from anywhere while following our internal security policies. It enforces centralized security policies across all locations and has helped replace our legacy VPN solution, improving visibility and strengthening threat protection for remote workers. I like that it gives a consistent, enterprise-grade security posture to all users, regardless of whether they are on-site or remote. The cloud-delivered scalability is a standout feature, as we don't have to worry about VPN appliance capacity, bandwidth limits, or hardware refresh cycles—it scales itself as usage grows. Strong threat prevention with built-in threat intelligence, URL filtering, and advanced security services provides a much stronger security stance than traditional VPN solutions. I appreciate that offloading remote access to the cloud reduces infrastructure overhead, meaning less hardware to maintain, patch, and monitor. Overall, Prisma Access scales automatically as our needs grow, provides strong threat prevention for all users regardless of location, and significantly reduces the infrastructure we need to maintain, resulting in better performance, stronger security, and lower operational overhead.
What do you dislike about the product?
Prisma Access works well overall but the setup is complex, troubleshooting can be time-consuming, reporting could be more intuitive, and updates/licensing sometimes require more coordination than expected.
What problems is the product solving and how is that benefiting you?
Prisma Access secures remote connectivity, replacing legacy VPNs. It provides consistent security and scalability, improving visibility and threat detection. This results in better performance, stronger security, and lower operational overhead.
Oil & Energy
Unified Security and Seamless Experience for Hybrid Workforces
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protection Operational Efficiency for IT Teams
What do you dislike about the product?
Prisma Access should improve its third-party integration capabilities to reach a broader user base. Enhanced interoperability with popular security and productivity platforms would make it more versatile and appealing for diverse environments.
What problems is the product solving and how is that benefiting you?
Web-Based Threats and Encrypted Traffic Risks Unmanaged Devices and BYOD Blind Spots Fragmented Security Architectures Legacy Perimeter-Based Security Limitations
Purity F.
It keeps hanging
Reviewed on Aug 05, 2025
Review provided by G2
What do you like best about the product?
I dont like you can get better. It needs to be monitored and cam be insecure. Does not meet the company needs. I have found other platforms that deliver much better
What do you dislike about the product?
I would say maybe providing more details so that users can be able to use it, especially the ones that are not tech-savvy.. constant upgrades needed to improve.
What problems is the product solving and how is that benefiting you?
Prisma Access enhances security and reliability for remote work, integrating seamlessly with Microsoft services. It simplifies user authentication and access, supporting productivity and ensuring secure connectivity.
Information Technology and Services
Data from anywhere
Reviewed on Jul 17, 2025
Review provided by G2
What do you like best about the product?
I like the consistent protection for users regardless of location and the built in firewall. The visibility and analytics of this project really helps with compliance reporting and incidence response.
What do you dislike about the product?
The cost of this product is more expensive than competitors. Another factor is the complexity of deployment and management. There are also some known integration challenges.
What problems is the product solving and how is that benefiting you?
Palo Alto Prisma Access solves several modern networking and security challenges, especially in the context of remote work, cloud adoption, and the shift toward Zero Trust Network Access (ZTNA). Including legacy VPN limitations and inconsistent security across locations.
Education Management
Good monitoring tool but definitely needs improvement
Reviewed on Jul 16, 2025
Review provided by G2
What do you like best about the product?
The best thing I like talking about prisms access would be the way they network and do mobile monitoring applications and remediates the issues quickly
What do you dislike about the product?
The thing I dislike about prisma access would be its access portal. It’s challenging to access the prisma access portal. The design can be frustrating sometimes
What problems is the product solving and how is that benefiting you?
It’s solving the secure and efficient remote access and network security. The connection between offices and mobile users and branch offices are quite good