Sold by: Smallest AI
Deployed on AWS
Deploy hyper-realistic AI voice and chat agents that automate customer support, sales, and operations workflows in any language, with sub-second latency on AWS Mumbai infrastructure.
Overview
Smallest AI's Voice AI Platform (Atoms) is an enterprise-grade platform for building and deploying AI voice and chat agents that handle real customer conversations with human-like fluency. Powered by proprietary AI models built in-house, the platform runs on AWS Mumbai (ap-south-1) infrastructure with full India data residency.
CORE TECHNOLOGY
Atoms is powered by three proprietary AI models developed by Smallest AI:
Pulse (Speech-to-Text): High-accuracy transcription optimized for Indian accents and multilingual conversations, including code-mixed speech like Hinglish.
Lightning (Text-to-Speech): Ultra-low-latency voice synthesis with human-like speech, custom voice cloning, and multiple Indian language voices with sub-200ms first-byte latency.
Electron (Small Language Model): Purpose-built for voice conversations, enabling intelligent dialogue management, context retention, and real-time decision-making within calls.
These models can also be deployed independently in a customer's VPC for enterprises requiring complete data sovereignty.
PLATFORM CAPABILITIES
Atoms is a no-code agent builder that allows enterprises to design, test, and deploy AI agents that function as AI employees - handling end-to-end workflows across support, sales, and operations using your business context, tools, and data.
Hyper-realistic voice agents supporting any language with complete conversation handling. Integrations into CRMs, contact center stacks, and business systems for automated task completion. Enterprise-grade performance with high accuracy, low latency, and continuous learning capabilities.
TARGET VERTICALS IN INDIA
BFSI: Automate collections, loan servicing, KYC verification, insurance claims, and policy servicing. Insurance: Policy renewal reminders, claims FNOL, lead qualification, and cross-sell campaigns. Telecom: Customer support automation, plan upgrades, complaint resolution, and retention campaigns. E-commerce and Retail: Order status, returns, delivery coordination, and post-purchase engagement. Healthcare: Appointment scheduling, prescription refills, patient follow-ups, and insurance verification.
DEPLOYMENT
Atoms is delivered as a fully managed SaaS platform on AWS Mumbai. For enterprises requiring model-level control, the underlying STT, TTS, and SLM models are available for deployment in the customer's own VPC.
WHY AWS CUSTOMERS CHOOSE SMALLEST AI
India-first: Models trained on Indian speech data, optimized for Indian accents and languages. Performance: Sub-second end-to-end latency on AWS Mumbai infrastructure. Data residency: All data processed and stored in India. Proven scale: Production deployments handling millions of minutes monthly.
Highlights
- Hyper-realistic voice and chat agents supporting 20+ languages including Hindi, English, Tamil, Telugu, Bengali, and Marathi with complete end-to-end conversation handling.
- Deep integrations into CRMs, contact center platforms, and business systems enabling automated task completion, live transfers, and real-time workflow triggers.
- Enterprise-grade performance with sub-second latency on AWS Mumbai, India data residency, PCI-DSS, SOC 2 Type II compliance, and proven scale at millions of minutes monthly.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Atoms Business Plan | Includes 16,667 voice minutes. Additional usage billed per minute | $1,999.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. Customers may contact support@smallest.ai to discuss account issues. Unused voice minutes from credit packs do not roll over between billing periods unless specified in a private offer agreement.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Smallest AI provides 24/7 technical support for all AWS Marketplace subscribers. Business plan customers receive email and chat support with 24-hour response SLA. Enterprise plan customers receive dedicated account management, Slack-based support, and 1-hour response SLA for critical issues.
Support Email: support@smallest.ai Sales Contact: gtm@smallest.ai Support URL:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Smallest Atoms is a platform for deploying hyper-realistic AI agents that can talk to anyone on voice or text, in any language and any voice. Atoms act like AI employees that handle end-to-end workflows across support, sales, and operations, using your business context, tools, and data. They can automate conversations such as answering queries, collecting information, completing transactions, and triggering downstream actions, while continuously learning from mistakes. Atoms integrate into your stack via SDKs and APIs, making it easy for teams to embed real-time, natural conversations into web, mobile, and backend systems.
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