Sold by: Smallest AI
Deployed on AWS
Smallest Atoms is a platform for deploying hyper-realistic AI agents that can talk to anyone on voice or text, in any language and any voice. Atoms act like AI employees that handle end-to-end workflows across support, sales, and operations, using your business context, tools, and data. They can automate conversations such as answering queries, collecting information, completing transactions, and triggering downstream actions, while continuously learning from mistakes. Atoms integrate into your stack via SDKs and APIs, making it easy for teams to embed real-time, natural conversations into web, mobile, and backend systems.
4.7
Overview
Smallest Atoms is a platform for deploying hyper-realistic AI agents that can converse over voice and text in any language and any voice. These agents behave like AI employees who understand context, follow workflows, and can handle entire conversations end to end for support, sales, and operations.
Contact gtm@smallest.ai for enterprise plans with customized pricing, concurrency, support, and more.
Highlights
- Hyper-realistic AI voice and chat agents that talk like real people, support any language, and handle complete customer conversations end to end for support, sales, and operations.
- Deep integrations into your CRMs, contact center stack, and business systems so Atoms can fetch data, complete tasks, and trigger workflows automatically during live calls and chats
- Built for enterprise contact centers with high accuracy, low latency, and continuous learning, helping teams reduce handle times, scale 24x7, and improve customer satisfaction.
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Atoms biz plan | Business Plan which includes up to 16,667 minutes of voice agent usage. | $1,999.00 |
Atoms enterprise plans | Access to Voice AI enterprise platform | $100,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
voice_minutes | cost/min of voice agent calling | $0.12 |
Dimensions summary
This listing offers three ways to buy voice agent capacity. The voice_minutes dimension charges per minute of voice agent calling, so your cost scales with usage. The Atoms biz plan is a Business Plan that bundles up to 16,667 minutes of voice agent usage. The Atoms enterprise plans give access to the Voice AI enterprise platform, aimed at teams running production workloads at scale. You can pick per-minute usage, a bundled minute package, or the enterprise option based on your volume and infrastructure needs.
Top-of-mind questions for buyers
You pay per minute of voice agent calling. The per-minute cost reflects the models you run. A cascading setup layers speech-to-text, a language model, text-to-speech, hosting, and telephony. A speech-to-speech setup combines the speech model with hosting and telephony. Your architecture choice shapes the rate.
The Atoms biz plan bundles up to 16,667 minutes of voice agent usage. For volume beyond a bundled package, contact the vendor. The enterprise plan is built for teams running production workloads at scale, with tailored pricing matched to your call volume and setup.
The voice_minutes dimension meters each minute of calling, so cost tracks actual use. The Atoms biz plan packages a set block of minutes. The Atoms enterprise plans give access to the enterprise platform for large production workloads. Choose per-minute for variable use and a package or enterprise for steady volume.
www.smallest.ai
Helpful?
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For technical support, contact support@smallest.ai For sales inquiries, reach GTM team (gtm@smallest.ai ; Harsh: +91-9819899421)
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Get started with state-of-the-art Sonic and Ink Voice AI models, plus usage of Line Voice Agents all under one simple subscription.
7twenty AI Agents Platform is a platform for deploying, managing, and operating AI voice agents for inbound and outbound phone calls.
The platform enables organizations to automate voice interactions such as customer support, information delivery, appointment handling, and call routing, while maintaining control over data, security, and operational behavior.
The solution is designed for enterprise and public-sector use, supporting scalable telephony integration, real-time speech processing, and configurable conversational logic.
Coval simulates, evaluates, and monitors voice and chat AI agents. We help enterprises validate agent performance at scale before launch. Built for CCaaS and contact center teams deploying conversational AI on Amazon Connect.
VoxaFoundry Platform enables enterprises to deploy secure, cost-effective, and enterprise-grade conversational AI directly on their own infrastructure, delivering a clear strategic advantage over traditional, vendor-dependent solutions.
Built for AWS, VoxaFoundry is an AI-powered voice platform that allows organizations to design, deploy, and operate intelligent, real-time voice experiences at scale.
Customer reviews
Richard L.
Best for our support team during flash sales
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
The live interruption handling is the biggest plus for us. During flash sales, sometimes customers constantly talk over our automated phone system to change shipping addresses. Pulse handles the conversational overlap smoothly without freezing up.
What do you dislike about the product?
The documentation on managing spike concurrency during major shopping holidays could feature more explicit step-by-step limits. We had to do some trial-and-error load testing on our end.
What problems is the product solving and how is that benefiting you?
Our live chat teams were getting slammed with "Where is my order?" requests. Moving that volume to an automated voice agent powered by Pulse STT allowed us to deflect over 40% of standard ticket queues.
Razina K.
Streamlined Call Center with Low Latency
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
I really appreciate the low streaming latency of smallest.ai because it helps our routing system detect changes in caller intent in real-time and provides immediate assists to agents without disrupting live conversations. It's great how it automatically converts live interactions into concise summaries linked to CRM files, reducing our average handle time. I also like how smallest.ai handles test calling, providing a genuine call experience without repeated tests. Plus, the initial setup is super easy, just requiring one login, and the user interface is very user-friendly.
What do you dislike about the product?
I notice that when speakers talk over each other during rapid interview settings, the formatting can occasionally miss a speaker label and merge quick strings into one paragraph block.
What problems is the product solving and how is that benefiting you?
I use smallest.ai for low streaming latency, which helps our customer care by detecting intent changes quickly. It solves post-call backlog issues by converting interactions into structured summaries linked to CRM, cutting our average handle time.
Abhishek S.
Effortless Transcription and Real-Time Security
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
I use smallest.ai for deposition logging, legal audio mixing, and court proceeding transcription. Pulse creates highly reliable initial text drafts instantly, which completely removes our production backlog. I like the built-in PII and credit card redaction features that work flawlessly in real time. Sensitive identity details are automatically masked out of the stream as our financial advisors talk, protecting customer data immediately. The automatic PII redaction helps us automatically protect sensitive personal information without requiring manual redaction, saving time and reducing the risk of data exposure. The initial setup was quite easy and straightforward.
What do you dislike about the product?
I find the visual reporting interface inside the admin dashboard slightly rigid. Exporting monthly call data by specific regional branch offices requires pulling the raw files via API. The interface could be improved with more customizable dashboards, clearer visualizations, and interactive filters. Adding real-time updates, export options, and better drill-down capabilities would also make reports easier to analyze and share.
What problems is the product solving and how is that benefiting you?
I use smallest.ai for automatic transcription and PII redaction. It creates reliable text drafts instantly, eliminating backlog. The real-time redaction protects sensitive data without manual effort, saving time, reducing data exposure risk, and enhancing workflow security and compliance.
Suresh Gopal S.
Incredibly Clean Speaker Separation for Property Walkthroughs
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
The speaker separation is incredibly clean. When agents are doing property walkthroughs with
a couple, Pulse cleanly splits who said what without turning it into a giant, scrambled block of
text.
a couple, Pulse cleanly splits who said what without turning it into a giant, scrambled block of
text.
What do you dislike about the product?
The webhooks output data in a heavily nested format. Our technical team had to write a couple
of quick data-stripping scripts before we could route the text cleanly into our lightweight agent
CRMs.
of quick data-stripping scripts before we could route the text cleanly into our lightweight agent
CRMs.
What problems is the product solving and how is that benefiting you?
Our old conversational voice bots kept stepping on callers' toes because of sluggish
turn-detection. Pulse has near-instant response timing and keeps conversations completely
natural.
turn-detection. Pulse has near-instant response timing and keeps conversations completely
natural.
Neeraj R.
Automated Transcription and PII Redaction Excellence
Reviewed on Jul 17, 2026
Review provided by G2
What do you like best about the product?
I love the built-in PII and credit card redaction features of smallest.ai because they work flawlessly in real time, automatically masking sensitive identity details during live conversations. This ensures immediate protection of customer data and saves our team significant time since we don't have to manually remove or hide personal or payment details. It's particularly beneficial for handling financial conversations where privacy and data security are crucial. The initial setup of smallest.ai was very easy and straightforward, allowing our team to integrate it quickly without any major issues. The platform has helped us automate PII redaction and improve compliance monitoring, which was a major reason for switching from a manual transcription and call-monitoring process. The ability to integrate smallest.ai with our internal compliance and customer management systems using its API to export call data and connect transcripts with our secure document storage has been incredibly efficient for our compliance team. Overall, my experience with smallest.ai has been very positive, and I appreciate its smooth real-time features.
What do you dislike about the product?
The reporting dashboard could be more flexible,. Exporting detailed call data for specific regional branches sometimes requires using the API.
What problems is the product solving and how is that benefiting you?
I use smallest.ai for quick deposition transcriptions, solving our backlog by automatically drafting texts. Its AI redacts PII, instantly protecting sensitive data, especially during financial discussions. It saved us time by replacing manual transcription and monitoring, improving compliance and security efficiently.