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    VictoriaMetrics Observability Enterprise Support

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    Enterprise support for VictoriaMetrics observability on AWS: direct, 24/7/365 access to the engineers who build the product, across metrics, logs, traces, anomaly detection, and Cloud, for both open-source and enterprise deployments.

    Overview

    Simple, reliable, and efficient observability for everyone.

    VictoriaMetrics Observability Enterprise Support gives you direct access to the engineers who build VictoriaMetrics. We help you adopt, operate, and optimize the full observability suite on AWS, whether you run our open-source projects, VictoriaMetrics Enterprise, or VictoriaMetrics Cloud.Enterprise Support complements open source: keep the freedom of OSS, and add expert guidance, priority resolution, and SLAs when you need them. Want more than support? VictoriaMetrics Enterprise adds advanced capabilities like automated anomaly detection for teams ready to go beyond OSS.

    Supported across AWS-based deployments:

    • VictoriaMetrics: scalable time series metrics
    • VictoriaLogs: high-performance log storage and querying
    • VictoriaTraces: distributed tracing data
    • VictoriaMetrics Cloud: fully managed observability on AWS
    • VictoriaMetrics Enterprise Anomaly Detection: automated insights into metric irregularities

    What you get:

    • Direct access to the VictoriaMetrics engineering team for AWS deployments
    • Architecture review and guidance for observability workloads on AWS
    • Operational best practices for metrics, logs, traces, and anomaly detection
    • Priority issue investigation and resolution
    • Help tuning and scaling VictoriaMetrics workloads with AWS services
    • Operational review and recommendations for reliability, performance, and cost

    About VictoriaMetrics: We provide a suite of observability tools for metrics, logs, and distributed traces, built for high performance and scale and widely used in AWS environments. Next steps: Contact sales@victoriametrics.com  to discuss support options for your AWS-based observability deployment.

    Highlights

    • 24/7/365 support: phone, chat, and email.
    • Direct access to the core engineering team who build VictoriaMetrics.
    • Priority issue resolution with SLAs across metrics, logs, traces, and anomaly detection.

    Details

    Delivery method

    Deployed on AWS
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    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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