Modjo

What do you like best about the product?

What I appreciate the most is the ease of use and the quality of recordings and transcriptions. This allows for easy review of calls, identification of areas for improvement, and sharing of best practices with the team. The tool is also very useful for training new employees, as it provides concrete examples from the field. Centralizing and automatically analyzing interactions is a real time-saver, and integration with the CRM makes tracking easier.

What do you dislike about the product?

The least practical point remains that some advanced analysis features require an adaptation period to be fully utilized. Integrations with certain third-party tools could still be optimized. Furthermore, the volume of data generated can sometimes seem overwhelming if a clear organization is not implemented. Finally, the cost can be a barrier for small structures.

What problems is the product solving and how is that benefiting you?

Modjo primarily solves the problem of tracking and analyzing business exchanges. Before, it was difficult to keep an accurate record of calls, identify areas for improvement, and share best practices within the team. Thanks to Modjo, each exchange is recorded, transcribed, and analyzed, providing a clear and objective view of the customer relationship.

What do you like best about the product?

Modjo is a very intuitive and pleasant platform to use on a daily basis. The interface is clear, modern, and well-designed, which makes it easy to handle even for new users. I particularly appreciate the ability to analyze calls in detail and quickly identify areas for improvement thanks to the listening and commercial performance tracking features. Customer support is responsive and attentive, and the regular updates show a real commitment to continuous improvement.

What do you dislike about the product?

Even though the platform is generally smooth, some integrations can sometimes be a bit limited or require more advanced technical configuration. Additionally, processing or synchronization times with certain CRMs can occasionally slow down the workflow. Finally, I would like to have even more customization options in the reports and dashboards to tailor the analyses to the specific needs of each team.

What problems is the product solving and how is that benefiting you?

Modjo allows for the centralization and analysis of all commercial interactions (calls, video conferences, emails) in order to quickly identify the strengths and areas for improvement of the team. This helps me better understand customer needs, refine my sales pitch, and accelerate the skill development of team members. Thanks to automatic transcription and shared insights, we save considerable time on coaching and meeting preparation. In short, Modjo directly contributes to the improvement of the performance and consistency of sales teams.

What do you like best about the product?

CRM autofilling
Ask anything
DEALS and the proposed AI relevance

What do you dislike about the product?

Bugs that may occur from time to time, but always quickly addressed!

What problems is the product solving and how is that benefiting you?

KPI's commercial activity
fill in CRM
base on concrete for coaching
progress through ask anything & deals

What do you like best about the product?

It saves me so much time, as I do not have to concentrate on making notes during the meeting, but purely focus on the meeting itself.
However, the best part of it is the AI summary, particularly the "Ask AI anything" feature, which allows you to inquire about a specific meeting or account (covering multiple sessions).
This part brings so much effectiveness and helps me build the offering exactly to the customer's needs.

What do you dislike about the product?

There is nothing at the moment!
Of course, it could be a bit cheaper, but the value/price ratio is there.

What problems is the product solving and how is that benefiting you?

Time saving
Effecivity enhancement
Focus on a meeting

What do you like best about the product?

Using Modjo has had a real impact on our whole performance in Sales and CSM.
From a CRO point of view, it helps us capture and structure every customer interaction, so nothing slips through the cracks. The AI summaries and CRM filling automations save us hours of admin work, letting us spend more quality time with our customers. We’ve also been able to spot common objections and replicate what our top performers do, which has lifted overall conversion rates and shortened ramp-up time for new hires. On top of that, the deal visibility and coaching insights give us the confidence to focus on the right opportunities and close them faster.

What do you dislike about the product?

Sometimes the amount of insights is almost overwhelming — there’s so much data that we had to fine-tune our process to focus on the most relevant ones. But that’s also proof of how powerful the platform is.
Also , Modjo evolves so quickly that we need to keep our team up to date on the new features. It’s a good problem to have, because the product keeps getting better but it does take time

What problems is the product solving and how is that benefiting you?

Modjo helps us solve two big challenges: on the sales side, it ensures every call, email, and meeting is captured and analysed so no deal falls through the cracks, and reps can focus on selling instead of admin. On the CSM side, it gives us full visibility into client conversations, so we can better track expectations, anticipate risks, and spot upsell opportunities. The AI summaries, coaching insights, and CRM automation benefit both teams — saving time, improving consistency, and making sure everyone is aligned on what was said and what needs to happen next. As a result, we’ve seen smoother deal cycles, faster onboarding of new hires, and stronger customer relationships.