Modjo
ModjoReviews from AWS customer
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Indispensable in daily life, but call evaluation AI must improve
What do you like best about the product?
I appreciate the ease of use as well as the completely seamless integration of this tool into my daily life. It has become an essential partner for tracking my activity and managing customer relationships.
What do you dislike about the product?
AI call scoring still needs to be perfected, as AI does not always grasp the subtleties of the French language. It sometimes has difficulty correctly interpreting certain elements.
What problems is the product solving and how is that benefiting you?
Modjo is a true daily assistant. Thanks to it, one improves both productivity and the accuracy of reports, while ensuring better customer follow-up.
A valuable tool for analyzing and improving business performance
What do you like best about the product?
What I appreciate the most is the ease of use and the quality of recordings and transcriptions. This allows for easy review of calls, identification of areas for improvement, and sharing of best practices with the team. The tool is also very useful for training new employees, as it provides concrete examples from the field. Centralizing and automatically analyzing interactions is a real time-saver, and integration with the CRM makes tracking easier.
What do you dislike about the product?
The least practical point remains that some advanced analysis features require an adaptation period to be fully utilized. Integrations with certain third-party tools could still be optimized. Furthermore, the volume of data generated can sometimes seem overwhelming if a clear organization is not implemented. Finally, the cost can be a barrier for small structures.
What problems is the product solving and how is that benefiting you?
Modjo primarily solves the problem of tracking and analyzing business exchanges. Before, it was difficult to keep an accurate record of calls, identify areas for improvement, and share best practices within the team. Thanks to Modjo, each exchange is recorded, transcribed, and analyzed, providing a clear and objective view of the customer relationship.
User client Modjo
What do you like best about the product?
Modjo is a very intuitive and pleasant platform to use on a daily basis. The interface is clear, modern, and well-designed, which makes it easy to handle even for new users. I particularly appreciate the ability to analyze calls in detail and quickly identify areas for improvement thanks to the listening and commercial performance tracking features. Customer support is responsive and attentive, and the regular updates show a real commitment to continuous improvement.
What do you dislike about the product?
Even though the platform is generally smooth, some integrations can sometimes be a bit limited or require more advanced technical configuration. Additionally, processing or synchronization times with certain CRMs can occasionally slow down the workflow. Finally, I would like to have even more customization options in the reports and dashboards to tailor the analyses to the specific needs of each team.
What problems is the product solving and how is that benefiting you?
Modjo allows for the centralization and analysis of all commercial interactions (calls, video conferences, emails) in order to quickly identify the strengths and areas for improvement of the team. This helps me better understand customer needs, refine my sales pitch, and accelerate the skill development of team members. Thanks to automatic transcription and shared insights, we save considerable time on coaching and meeting preparation. In short, Modjo directly contributes to the improvement of the performance and consistency of sales teams.
Modjo makes my day-to-day easier
What do you like best about the product?
I like that it has a very good transcription and AI implemented.
What do you dislike about the product?
I don't like that sometimes the rating of the calls is not very accurate.
What problems is the product solving and how is that benefiting you?
This tool allows me to generate automatic follow-up emails using templates, which makes it easier to keep better track of the next steps in my projects. Additionally, it helps improve the quality of my calls through QA functions.
Modjo is an essential tool today within my sales & training teams.
What do you like best about the product?
CRM autofilling
Ask anything
DEALS and the proposed AI relevance
Ask anything
DEALS and the proposed AI relevance
What do you dislike about the product?
Bugs that may occur from time to time, but always quickly addressed!
What problems is the product solving and how is that benefiting you?
KPI's commercial activity
fill in CRM
base on concrete for coaching
progress through ask anything & deals
fill in CRM
base on concrete for coaching
progress through ask anything & deals
Enormous time saver and effectivity enhancement
What do you like best about the product?
It saves me so much time, as I do not have to concentrate on making notes during the meeting, but purely focus on the meeting itself.
However, the best part of it is the AI summary, particularly the "Ask AI anything" feature, which allows you to inquire about a specific meeting or account (covering multiple sessions).
This part brings so much effectiveness and helps me build the offering exactly to the customer's needs.
However, the best part of it is the AI summary, particularly the "Ask AI anything" feature, which allows you to inquire about a specific meeting or account (covering multiple sessions).
This part brings so much effectiveness and helps me build the offering exactly to the customer's needs.
What do you dislike about the product?
There is nothing at the moment!
Of course, it could be a bit cheaper, but the value/price ratio is there.
Of course, it could be a bit cheaper, but the value/price ratio is there.
What problems is the product solving and how is that benefiting you?
Time saving
Effecivity enhancement
Focus on a meeting
Effecivity enhancement
Focus on a meeting
I won't join any companies without Modjo
What do you like best about the product?
Using Modjo has had a real impact on our whole performance in Sales and CSM.
From a CRO point of view, it helps us capture and structure every customer interaction, so nothing slips through the cracks. The AI summaries and CRM filling automations save us hours of admin work, letting us spend more quality time with our customers. We’ve also been able to spot common objections and replicate what our top performers do, which has lifted overall conversion rates and shortened ramp-up time for new hires. On top of that, the deal visibility and coaching insights give us the confidence to focus on the right opportunities and close them faster.
From a CRO point of view, it helps us capture and structure every customer interaction, so nothing slips through the cracks. The AI summaries and CRM filling automations save us hours of admin work, letting us spend more quality time with our customers. We’ve also been able to spot common objections and replicate what our top performers do, which has lifted overall conversion rates and shortened ramp-up time for new hires. On top of that, the deal visibility and coaching insights give us the confidence to focus on the right opportunities and close them faster.
What do you dislike about the product?
Sometimes the amount of insights is almost overwhelming — there’s so much data that we had to fine-tune our process to focus on the most relevant ones. But that’s also proof of how powerful the platform is.
Also , Modjo evolves so quickly that we need to keep our team up to date on the new features. It’s a good problem to have, because the product keeps getting better but it does take time
Also , Modjo evolves so quickly that we need to keep our team up to date on the new features. It’s a good problem to have, because the product keeps getting better but it does take time
What problems is the product solving and how is that benefiting you?
Modjo helps us solve two big challenges: on the sales side, it ensures every call, email, and meeting is captured and analysed so no deal falls through the cracks, and reps can focus on selling instead of admin. On the CSM side, it gives us full visibility into client conversations, so we can better track expectations, anticipate risks, and spot upsell opportunities. The AI summaries, coaching insights, and CRM automation benefit both teams — saving time, improving consistency, and making sure everyone is aligned on what was said and what needs to happen next. As a result, we’ve seen smoother deal cycles, faster onboarding of new hires, and stronger customer relationships.
Great tool for CSM Teams
What do you like best about the product?
Ease of use, friendly and clear interface
Everything is well thought out: transcripts, research options, reaction monitoring, speaking time, generating follow-up emails automatically, and synchronising reviews with our CRM.
Automations and AI are in just the right places to make our lives and our clients easier.
Everything is well thought out: transcripts, research options, reaction monitoring, speaking time, generating follow-up emails automatically, and synchronising reviews with our CRM.
Automations and AI are in just the right places to make our lives and our clients easier.
What do you dislike about the product?
The generated follow-up emails are sometimes a bit shaky
What problems is the product solving and how is that benefiting you?
Huge gain of time when it comes to synchronizing notes from calls with our CRM. Everything my clients say, mention or comment about is tracked and logged for us and it's paramount for our CSM activity.
Recording calls too, we always send the recording after our calls.
Being able to also give feedback on my team's calls without having to assist
Reviewing conversations to deal with contract progress and renewal discussions
Recording calls too, we always send the recording after our calls.
Being able to also give feedback on my team's calls without having to assist
Reviewing conversations to deal with contract progress and renewal discussions
Great product for product teams
What do you like best about the product?
It connects automatically to my meetings, and the video and transcription are generated very fast.
I use it everyday, sometime to record my meetings, sometimes to re-read and remind me of the next steps (which are also automatically generated), or key points I might have missed while on call.
I use it everyday, sometime to record my meetings, sometimes to re-read and remind me of the next steps (which are also automatically generated), or key points I might have missed while on call.
What do you dislike about the product?
I dont have any for the moment. I'm very pleased with the product
What problems is the product solving and how is that benefiting you?
Meeting notes and transcript help me in discovery
A true assistant
What do you like best about the product?
Very little to do on my end, my calls are recorded automatically, the transcript is of good quality, and the generated summary is fully operational. I can go back to past calls and find what was said with prompts. It is therefore used daily.
What do you dislike about the product?
Today, if I close my call because the client is late, and then reopen it, my call will not be recorded.
What problems is the product solving and how is that benefiting you?
Automatic recording and report generation. Sometimes calls follow one another: we didn't note everything, we forgot actions. This allows me to focus on my demos, the prospects' questions are noted in any case, I can come back to them later.
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