Crayon’s Generative AI for Retail engagement and professional services are designed to help integrate GenAI into workflows specific to the retail industry. By leveraging GenAI solutions like Amazon Q Business, retailers can enhance decision-making, improve customer experience, and optimize operations, while simultaneously reducing the burden of repetitive tasks and empowering both corporate and store-level employees to focus on more strategic work.
Overview
With Crayon’s expert guidance, your organization can harness the power of GenAI to create a more efficient and empowering experience, for both corporate and store-level employees. Our engagement, specifically designed for retail use cases, begins with a comprehensive workshop to understand your unique needs. We will ideate based on your challenges and our team's extensive experience, providing education on available solutions to bring use cases to life. We’ll then support you through a proof-of-concept phase and ensure successful scaled implementation. Our methodology:
- Workshop & Ideation: Crayon’s consultants work with key stakeholders to understand goals, pain points, and expectations for GenAI, including review of data sources, change management requirements, and enablement needs to identify a use case for a proof-of-concept (POC).
- Proof of Concept (POC): After determining if Amazon Q Business or a more customized solution on Bedrock is the best fit, we will help implement a tailored solution for a limited set of users, providing an executive summary with outcomes and recommendations.
- Implementation: Based on learnings from the POC, Crayon can then scale the solution into your organization’s day-to-day operations, ensuring security, data integrity, and system compatibility. We’ll also provide a prompt library and identify use cases for specific business lines.
Highlights
- Enhanced customer experience: analyze customer data to recommend products, offer targeted promotions, and personalize the shopping journey.
- Trend analysis and inventory management: Apply Generative AI to analyze sales data and financial reports to predict trends and manage inventory more effectively, providing real-time insights that drive strategic decisions.
- Internal support assistant: whether in-store or at headquarters, allow employees to quickly access information from how to troubleshoot POS systems to inventory protocols.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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