The next-generation Collection System by Loxon is a cloud-native business solution based on Software as a Service model, that has been designed to help financial institutions manage delinquencies and maximize recoveries through personalized strategies empowered by state-of-the-art AI. It focuses on omnichannel communication and self-service payment methods, enabling institutions to build stronger relationships with their customers, ultimately leading to improved profitability and a better financial return.

It helps banks, neobanks, and enterprises revolutionise their debt collection processes. It enables financial institutions to streamline their collection activities by increasing efficiency, improving customer experience with data-driven decisions through machine learning, and providing scalability and integration with core systems.

Understand how SaaS collection system by Loxon is supporting financial institutions

Banks: The collection system by Loxon supports banks in transforming debt collection into a positive customer experience, boosting the efficiency of operational workflows, helping to create a more productive working environment by delivering cutting-edge technological innovations

Neobanks: It uses the latest modern technologies to bring breakthrough digital collection systems. It is designed for neo-banks to support and secure their competitive edge for the future.

Non-banks: The SaaS solution by Loxon brings the latest industry expertise to a wide range of businesses including mortgage providers, P2P platforms, SME lenders, leasing companies, and utilities.

The debt collection solution by Loxon provides financial institutions with state-of-the-art technology and strategies to seamlessly manage every stage of the debt collection process. From the initial pre-collection phase to the complex late stage and legal processes, Loxon supports financial institutions with precision and efficiency. Using advanced data analytics powered by machine learning and AI, the collection system personalises communications with debtors and engages them through their preferred channels.

Pre-collection: The next-generation Collection System by Loxon has cutting-edge data analysis and segmentation capabilities that drive the pre-collection process, strengthening its modern collection solution. By detecting potential delinquencies, it allows for proactive communication with customers via email, SMS and automated reminders, improving the overall effectiveness of debt management.

Early stage: The next-generation collection system by Loxon can immediately address delinquent accounts in the early stages of collection. It focuses on personalised communication strategies with a customer-centric approach. It uses optichannel approach to engage debtors on their preferred communication channel. It can send personalised SMS messages, emails and push notifications through the self-service application that suits the needs of the debtor. The solution offers a personalised touch and builds stronger relationships with debtors while increasing recovery rates. Risks can be minimised, leading to better collection results.

Late and legal: Excellent results can be achieved with debt collection solution by Loxon. It streamlines the entire Late and Legal workflow, automating repetitive tasks and fostering seamless collaboration. It provides intelligent task management, follow-up reminders, and real-time portfolio tracking, enabling efficiency and maximising profitability.

The next-generation Collection System by Loxon adapts the latest technologies to create a seamless collection experience for debtors, while focusing on maximising collection rates. The self-service application delivers on this commitment to improve the customer experience through technological innovation.

It offers a web application that focuses on the customer experience and enables easy access to financial information. Using an intuitive, cloud-based dashboard, debtors can easily manage and control their financial health.

They can monitor financial balances and transaction history in real time and set up personalised payment plans and debt restructuring requests within the application. Debtors can receive personalised payment plans via push notifications, and if they have questions, they can interact with agents in almost real time with 24/7 access for personalised support.

Explore the full potential of the next-generation SaaS Collection System from Loxon by visiting our business solutions page: https://www.loxon.eu/solutions/collection/saas/ 

For custom pricing, a tailored End User License Agreement (EULA), or a private offer contract, please contact Loxon at info@loxon.eu  for a private offer. For all contracts over 30000 customers, please contact Loxon for a private offer at info@loxon.eu .