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    BridgeLink/Open Source Mirth® Connect Support by Innovar

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    Technical support for BridgeLink or Open Source Mirth Connect products and providing expert assistance with deployment, configuration, troubleshooting, and ongoing operations to ensure reliable and secure healthcare data integrations.

    Overview

    BridgeLink provides a secure, efficient, and flexible platform for healthcare interoperability, enabling seamless transmission of health data between systems in a wide range of formats. It simplifies integration by automatically transforming data and supports major standards such as HL7, DICOM, XML, and more, while allowing advanced filtering, searching, and database integration.

    As a leader in healthcare integration, Innovar Healthcare offers flexible, cost-effective support tiers for all BridgeLink products available on AWS Marketplace. Innovar’s technical team provides expert assistance to resolve critical issues and ensure reliable, production-ready operations.

    We also provide support for all OSS Mirth Connect releases prior 4.5.2.

    Premium: $999 Monthly Support for Issue Resolution with up to 10 cases per month. Development Support with 2 developer support issues per month (up to 1 hour each). 24/7 Support Coverage via phone or email. Extended off-hours support for critical issues

    Advanced: $799 Monthly Support Hours: 8–6 CST (M–F) Support for Issue Resolution with up to 8 cases per month. Access to support via phone or email. Extended Support Hours Coverage from 8am CST to 6pm CST. After-hours cases addressed next business day

    Essentials: $499 Monthly Email Only Support for Issue Resolution with up to 4 cases per month. Support Hours Coverage via email. Support Hours: 9–5 CST (M–F) After-hours cases addressed next business day

    Mirth® is a registered trademark of Nextgen Healthcare and Innovar Healthcare is not affiliated with Nextgen. This image utilizes Open Source Mirth Connect that is licensed under a Mozilla Public License and there is no affiliation between Innovar Healthcare and Nextgen Healthcare.

    Highlights

    • 24/7 Support Availability: Immediate assistance via phone or email - available on demand for Premium Support.
    • Dedicated support to quickly resolve issues impacting your interface engine or message delivery.
    • Keep your BridgeLink interface engine running smoothly with responsive support that minimizes disruptions and lets your team stay focused on what matters.

    Details

    Delivery method

    Deployed on AWS
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