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    IBM Cloud Pak for AIOps

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    Innovate faster, reduce operational cost and transform IT operations (IT Ops) across a changing landscape with an AIOps platform that delivers visibility into performance data and dependencies across environments. Embrace artificial intelligence, machine learning and automation to help IT Ops managers and Site Reliability Engineers (SREs) address incident management and remediation.
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    IBM Cloud Pak for AIOps

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    Overview

    Innovate faster, reduce operational cost and transform IT operations (IT Ops) across a changing landscape with an AIOps platform that delivers visibility into performance data and dependencies across environments. Embrace artificial intelligence, machine learning and automation to help IT Ops managers and Site Reliability Engineers (SREs) address incident management and remediation.

    Highlights

    • Automate, predict, and remediate with modern AI-powered incident management. Proactive recommendations: Drive faster incident resolution and diagnosis and deliver proactive recommendations based on advanced analytics and machine learning.
    • Collaborative problem solving: Foster teamwork and enhance problem-solving capabilities by leveraging collaborative features that enable seamless collaboration and knowledge sharing among teams
    • Automate provisioning: Streamline operations and save time with automated provisioning capabilities, enabling efficient resource allocation and management.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    IBM Cloud Pak for AIOps

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Small Starter deployment
    Cloud Pak for AIOps Small Starter Deployment 100 RU's
    $12,120.00

    Vendor refund policy

    Please contact your representative for any questions

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    62 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Balamurthy A.

    IBM Cloud Pak for AIOps Review

    Reviewed on Jul 17, 2023
    Review provided by G2
    What do you like best about the product?
    IBM Cloud Pak for AIOps has the capacity to handle a variety of operational difficulties. It automatically gains insight from the dataset and provides helpful information for making decisions. Additionally, it aids in the management of several host operations and Cloud settings.
    What do you dislike about the product?
    It is very expensive. IBM Cloud Pak for AIOps has a somewhat steep learning curve because using the platform is difficult, especially for people who are new to it.
    What problems is the product solving and how is that benefiting you?
    IBM Cloud Pak for AIOps has been crucial in locating issues with our system and grouping them into a single event. We benefit from the easy administration of numerous documentation and service files thanks to Cloud Pak for Watson AIOps.
    Yajur G.

    Holistic view of the entire IT environment

    Reviewed on Jun 10, 2023
    Review provided by G2
    What do you like best about the product?
    One of the notable strengths of IBM Cloud Pak for AIOps is its ability to ingest and analyze diverse data sources from multiple platforms and vendors, providing a holistic view of the entire IT environment. This enables organizations to gain deep insights into their infrastructure, applications, and services, leading to faster identification of issues and better decision-making.
    What do you dislike about the product?
    The implementation and configuration process may require some expertise, especially when integrating with existing systems and tools. Maybe more expertise directly from IBM can be of great help here.
    What problems is the product solving and how is that benefiting you?
    The AI and ML capabilities of IBM Cloud Pak for AIOps play a crucial role in its effectiveness. It leverages these technologies to detect patterns, identify anomalies, and predict potential problems before they escalate, helping IT teams take proactive measures to prevent or mitigate disruptions. By automating tasks and providing actionable insights, it allows organizations to optimize resource allocation and reduce mean time to resolution (MTTR), leading to improved operational efficiency.
    Sanfiya P.

    IBM Cloud Pak for Watson AIOps - Versatile Incident Management Tool

    Reviewed on Apr 07, 2023
    Review provided by G2
    What do you like best about the product?
    There are many cool kinds of stuff about Cloud Pak for Watson AIOps, like their incident management options, the dashboards, the data analytics, and the cool interactive chatbots. I feel this is one of the best low-code environments, with so many options to make our server perform better. The advanced ML algorithm is powerful and accurate.
    What do you dislike about the product?
    Despite many good things about the platform, this is very expensive to opt for mid-sized organizations. I also feel the environment can be improved regarding flexibility and friendliness. The ease of deployment to our servers is difficult.
    What problems is the product solving and how is that benefiting you?
    The Cloud Pak incident management is a very scalable feature of it. The incidents are reflected in real-time with minimum process time. The IT Team can quickly identify where the problem arises, whether from networks or applications. The automated incident triage feature is versatile across many servers. The dashboard highlights the issues occurring in any servers and the cause of such incidents. The IT team is highly dependent on this platform for seamless incident management.
    Pravin R.

    IBM Cloud Pak for Watson AIOps Review

    Reviewed on Mar 17, 2023
    Review provided by G2
    What do you like best about the product?
    It is instrumental in managing various host operations, and multiple Cloud environments are advantageous and helpful.
    What do you dislike about the product?
    It is somewhat expensive in terms of prizes, and training is needed to work on this. There will be some challenges during installation.
    What problems is the product solving and how is that benefiting you?
    Organize and track everything on a single platform, then utilise it to pinpoint the issue. More time is saved.
    Hafiz M.

    Best Cognitive service to build intelligent systems

    Reviewed on Nov 21, 2022
    Review provided by G2
    What do you like best about the product?
    AI services integration is the big win
    Smart IT Ops
    What do you dislike about the product?
    Nothing to mention here but we proposed the solution
    What problems is the product solving and how is that benefiting you?
    IT Operations
    View all reviews