Sold by: IBM Software
AI-driven IT operations platform that turns hybrid-cloud signals into governed action across observability, cost, risk and resilience.
Overview
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IBM Concert Launch Film
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IBM Concert platform Agentic Demo
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AWS Concert platform Exec-CIO-VP-OPS_view
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AWS Concert platform Exec-Dir-of-Eng_view
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AWS Concert platform Exec-VP-Eng_view
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AWS Concert platform SRE_view
IBM Concert is an AI-driven IT operations platform that helps AWS and hybrid-cloud teams turn operational insight into governed action across applications, infrastructure, cost, risk, and resilience. It connects signals from existing tools into shared, system-wide context, then helps teams and AI agents investigate, prioritize, decide, and coordinate actions across the operational lifecycle.
For AWS customers operating hybrid and multicloud estates, Concert supports a no rip-and-replace operating model. It works with existing monitoring, observability, ITSM, automation, cloud, DevOps, and infrastructure-as-code tools to reduce swivel-chair correlation and move teams from isolated insights to coordinated, auditable execution.
Core use cases:
- Full-stack observability across applications, infrastructure, digital experience, databases, and AI/LLM services.
- Performance and cost optimization for data centers, cloud, Kubernetes, and AI workloads.
- Continuous exposure management across code, dependencies, infrastructure, and runtime environments.
- Resilience posture assessment and coordinated response across systems and teams.
- Low-code workflows for events, incidents, vulnerabilities, and performance issues.
Q: Does IBM Concert platform require teams to replace existing tools? A: No. Concert as working with existing hybrid, multicloud, multi-vendor tools and environments.
Q: What outcomes are documented? A: 70% reduction in problem detection and resolution time for SIXT, 60% faster resourcing decisions for BlueIT, Deutsche Telekom reducing remediation time from 80 hours to 8 hours, and APIS IT improving MTTR by up to 50%. Results vary by environment.
Highlights
- 1. Turn fragmented signals into governed action across observability, cost, risk, resilience and incident workflows.
- 2. Work with existing hybrid, multicloud and multi-vendor tools instead of forcing rip-and-replace.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Concert Self-Hosted 1 Resource Unit | IBM Concert Software Enterprise Resource Unit Subscription License | $2,400.00 |
Dimensions summary
This listing offers one pricing dimension: a subscription license for IBM Concert Software (Self-Hosted), sold by the Enterprise Resource Unit. You buy capacity in Resource Units, and pricing scales with how many units you purchase. To cover more of your environment, you add more Resource Units. Because it is a contract, you commit to a term rather than paying by hourly usage. This single, unit-based structure keeps pricing straightforward, with no separate tiers to choose between on the Marketplace.
Top-of-mind questions for buyers
A Resource Unit is a licensing measure of the environment the software covers. You buy capacity in units, and more units cover more of your apps, infrastructure, cloud, and containers. The exact resource-to-unit mapping depends on your environment, so confirm your unit count with the vendor before purchase.
The listing sells one subscription license by Resource Unit. The seller website describes capabilities such as observability, operations, optimization, risk, resilience, and workflow automation as parts of the platform. Which capabilities apply to your deployment and unit count is best confirmed with the vendor.
Cost scales with the number of Resource Units you hold. To cover more of your environment, you add more units, and your subscription cost rises with that added capacity. Because it is a contract, you commit to a term rather than paying by hourly usage, so scaling means adjusting your unit commitment.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
BM Concert platform support should route buyers to product-specific IBM resources, documentation, trial and demo paths rather than a generic IBM homepage. Source decks support a 30-day fully provisioned trial and a customized demo for IBM Concert, while public product pages are available for Observe, Optimize and Protect.
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