Overview
ManageEngine ADManager Plus is an identity governance and administration (IGA) solution designed to simplify identity management across AD, Microsoft 365, Exchange, Google Workspace, and any other enterprise application. It streamlines essential tasks such as user provisioning and deprovisioning, enabling organizations to efficiently manage their user life cycle. With ADManager Plus, you can conduct access certification campaigns to maintain compliance with regulatory standards while monitoring the health of your AD and Microsoft 365 environments to mitigate risks. The solution offers comprehensive orchestration capabilities, allowing you to create custom workflows that automate routine administrative tasks, reducing manual effort and increasing efficiency. ADManager Plus also supports workflow delegation, making it easier for team members to handle specific identity management responsibilities. Its extensive integration options ensure seamless collaboration with third-party applications like HCM, SIEM, and help desk tools. Additionally, ADManager Plus features actionable reports that provide insights into user activities, access rights, and compliance status, empowering organizations to make informed decisions. For those needing management on the go, the mobile app for Android and iOS offers flexibility and accessibility. Download a free trial today to see how ADManager Plus can enhance your identity management processes.
Highlights
- Easily provision and deprovision user accounts across AD, Microsoft 365, Exchange, Google Workspace and enterprise applications with intelligent templates for error-free management.
- Regularly validate user permissions through access certification campaigns to ensure compliance and enhance security.
- Enhance efficiency by delegating tasks through role-based access control and maintaining oversight over sensitive operations.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Additional details
Usage instructions
ADManager Plus is pre-installed on this instance. To begin, establish a remote desktop connection and follow these steps:
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Set folder permissions Ensure the Administrator account has full control over the ADManager Plus installation directory: Navigate to the default path (e.g., C:\ManageEngine\ADManager Plus). Right-click the ADManager Plus folder > Properties > Security tab. Provide Full Control to the Administrator. Click Apply. Confirm that the Administrator has full control permissions.
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Start the application Launch ADManager Plus by double-clicking the ADManager Plus console shortcut on the desktop or by selecting Start > ADManager Plus from the Start menu. The server may take a few minutes to initialize, and a progress window will display the startup status.
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Accessing ADManager Plus Once the server is up, open a browser (Microsoft Edge recommended) and navigate to: http://<public_dns>:8080/. Default login credentials: Username: admin Password: <your_instance_id> Note: <your_instance_id> here refers to the AWS EC2 instance ID. https://docs.aws.amazon.com/managedservices/latest/userguide/find-instance-id.html .
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Domain and tenant configuration ADManager Plus auto-discovers domains on first startup. To add or modify domains or Microsoft 365 tenants later: Click the Directory/Application Settings icon in the top-right corner of the product. Click Add Domain to add new domains. You can also manage domains, Microsoft 365 tenants, and application integrations from here.
Need help? For in-depth setup and usage guidance, visit https://www.manageengine.com/products/ad-manager/help/Â
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Reporting features have supported regular user management while some automation capabilities remain unused
What is our primary use case?
ManageEngine ADManager Plus is used for multiple tasks, especially for reporting purposes that cannot typically be obtained from Active Directory or present difficulties requiring additional expertise. Information about groups and group members can be accessed through the product. Inactive users and the duration of their inactivity can be tracked. Bulk changes to users can be performed, including bulk user locks and unlocks. Password changes for multiple users can be executed simultaneously. Multiple options and use cases are available within the product.
Automation features in ManageEngine ADManager Plus have been explored, including ticketing and job automation. However, automation is not currently being utilized because the environment does not require it.
The delegation feature in ManageEngine ADManager Plus is useful and is actively being used to support multiple technicians. Technician rights can be handled and delegated according to specific requirements. This is a valuable feature.
What is most valuable?
ManageEngine ADManager Plus has been in use for three years following an initial trial period. Regular and proper work with the product has been ongoing throughout this time.
Reporting is the most valuable feature of ManageEngine ADManager Plus and is highly usable.
What needs improvement?
While the features in ManageEngine ADManager Plus are very good, not all features are necessary for every organization. Automation is a strong feature within the product but is not currently required due to the organization's environment and needs.
There are always possibilities for improvements in the initial setup of ManageEngine ADManager Plus.
For how long have I used the solution?
ManageEngine ADManager Plus has been in use for three years.
What do I think about the stability of the solution?
The stability of ManageEngine ADManager Plus is rated as seven out of ten.
What do I think about the scalability of the solution?
Scalability, including the ability to add new users, is rated as six out of ten.
How are customer service and support?
Technical support from ManageEngine has never been utilized.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
Only ManageEngine ADManager Plus has been used, and no comparison has been made with products from other vendors.
How was the initial setup?
There are always possibilities for improvements in the initial setup of ManageEngine ADManager Plus.
What other advice do I have?
ManageEngine ADManager Plus is very easy to use with no associated complexity or problems encountered. The overall review rating for this product is seven out of ten.
User management becomes efficient and installation is straightforward
What is our primary use case?
My primary use case for ADManager is to manage users and groups, perform group policy without logging into Active Directory, and provide easy and secure management and monitoring capabilities. One of my clients uses ADManager for these purposes.
What is most valuable?
With ADManager, I can easily complete any Active Directory tasks from anywhere, making it an excellent solution. Moreover, user and group management is straightforward. The software is fast, secure, and enables me to manage everything in one place. The installation process is effortless, requiring only one person.
What needs improvement?
Some of my clients experience issues with the GPO results, which do not always generate the real outcomes. This needs to be resolved by technicians. Additionally, upgrading from recent to the latest versions is quite complex and time-consuming. Improvements in this area would be beneficial.
For how long have I used the solution?
I have been using it for about one and a half years, maybe.
What do I think about the stability of the solution?
I would rate the stability of ADManager at eight points on a scale from one to ten. It is quite stable.
What do I think about the scalability of the solution?
The solution is scalable; I would rate its scalability as eight points out of ten.
How are customer service and support?
Technical support from ManageEngine is very satisfactory. I would rate it as ten points out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of ADManager is straightforward and easy to install. It only requires one person to complete the setup.
What was our ROI?
The return on investment is noticeable in terms of cost saving, which is about ten to 15%.
What's my experience with pricing, setup cost, and licensing?
The solution is perceived as cheap, and the licensing is annual.
What other advice do I have?
The user interface can be improved with the inclusion of AI features. This would reduce the need for user interaction and enhance search capabilities. I would rate ADManager at nine out of ten points overall.
Useful for vulnerability management but requires to improve the support offered
What is our primary use case?
I use the solution in my company as a network VAPT and asset management tool.
What is most valuable?
The most valuable features of the solution are vulnerability management and system patching functionalities.
What needs improvement?
ManageEngine ADManager Plus is capable of everything.
The product's price is an area of concern where improvements can be introduced by making it available at a cheaper rate.
The support should be more responsive.
For how long have I used the solution?
.I have been using ManageEngine ADManager Plus for two years. I operate as an integrator of the product.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
I don't know the number of customers who use the product. I just use the solution in my company.
How are customer service and support?
It is a bit tough to deal with the technical support of the product since I did not get any answer from them during the migration process.
How was the initial setup?
The product's initial setup phase was straightforward and not complex.
In my company, we simply deploy ManageEngine into the client's system, and then it requires an internet connection, after which the device automatically syncs after the deployment of the agent. After the tool gets installed on the client's machine, we take steps accordingly.
What's my experience with pricing, setup cost, and licensing?
I need to pay for the license, and I believe that it could be made cheaper.
Which other solutions did I evaluate?
I am open to working with other tools apart from ManageEngine ADManager Plus, provided such products are easy on my pocket and have some advanced features to offer.
What other advice do I have?
Speaking about the group management capabilities is something like discussing Active Directory. For the infrastructure, I am using another solution. I manage my entire infrastructure through JAMS Cloud.
I would recommend the product to others 50 percent of the time, while I may not do so the other 50 percent.
I would recommend that others go with Sophos.
In terms of the value derived from the use of the product, I can say that it is possible if the working of the product is good.
I don't get to use any AI features in ManageEngine.
I rate the tool a seven out of ten.
Validates every activity and helps to delegate access management
What is our primary use case?
I use ManageEngine ADManager Plus for auditing.
How has it helped my organization?
The solution helps us with access delegation. It keeps our footprint in the Active Directory small, making it easier to watch over and secure. This is good for cybersecurity, helping us track changes and daily checks on who's doing what in our system.
What is most valuable?
The product helps to validate every activity.
What needs improvement?
Other products have more flexibility and integration in managing identities.
For how long have I used the solution?
I have been using the product for six to seven years.
What do I think about the stability of the solution?
I rate ManageEngine ADManager Plus' scalability a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We switched to ManageEngine ADManager Plus since it's cheaper and has more reports.
How was the initial setup?
The tool's deployment is easy.
What was our ROI?
We have seen ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is good.
What other advice do I have?
I rate the product a nine out of ten.
A highly scalable solution that can be used to perform AD functions without giving the technicians direct access to the servers
What is our primary use case?
ManageEngine ADManager Plus allowed us to perform AD functions without giving the technicians direct access to the servers and the Active Directory tools. The solution is primarily used for things like password resets, account creation, and account deletion.
How has it helped my organization?
The solution has helped our organization by reducing risks and not allowing a technician direct access to the servers and the environment.
What is most valuable?
The most valuable features of the solution are its ease of use, the ability for us to customize the access privileges for the users, and integration with ServiceDesk Plus.
Another feature that I really fell in love with is the recycle bin. One of my engineers deleted a machine out of the AD. After almost two weeks, we could go into the solution, locate that machine in the recycle bin, and restore it. After being restored, the machine worked perfectly.
What needs improvement?
The solution should be made tablet friendly because it works well on iPhones and Android phones, but does not work on tablets. In today's world of mobility, tablets are becoming more commonplace because they are less heavy, and you can just whip them out and use them anywhere.
For how long have I used the solution?
I have been using ManageEngine ADManager Plus for more than ten years.
What do I think about the stability of the solution?
ManageEngine ADManager Plus is a very stable solution.
What do I think about the scalability of the solution?
We were able to upscale the solution as needed with more licenses.
I rate ManageEngine ADManager Plus ten out of ten for scalability.
How are customer service and support?
The solution's technical support is excellent. The technical support has been able to assist if needed, simply with an email instruction. I've never really had to engage them in any remote control session.
Which solution did I use previously and why did I switch?
We previously used a solution called Track-It! by Numara Software. We switched to ManageEngine ADManager Plus for better features and usability. ManageEngine ADManager Plus had better features, and the interface was more streamlined for my needed functions.
How was the initial setup?
The solution’s initial setup is straightforward.
What was our ROI?
We have seen a return on investment with ManageEngine ADManager Plus.
We lowered the ownership cost in terms of hiring more engineers. We were able to complete tasks with a smaller group or a smaller team. We were able to reduce the training cost because we only needed to train on specific things to complete tasks versus having to send people to get Microsoft certified.
What's my experience with pricing, setup cost, and licensing?
I am satisfied with the solution’s pricing.
Which other solutions did I evaluate?
Before choosing ManageEngine ADManager Plus, we evaluated Zendesk.
What other advice do I have?
I advise potential users to clear their minds and try every scenario as they approach the solution. In most cases, it will solve the problems and provide the answer you're looking for.
Overall, I rate the solution ten out of ten.