Overview

Deploy Active Roles from AWS Marketplace
Active Roles allows you to manage and protect user and group accounts using automated task provisioning on directory objects, going above and beyond what is offered by native tools. Active Roles provides automation for consistent enforcement of corporate policies, an administrative model that allows you to delegate permissions based on role, and flexible, rule-based views across your entire AD identity environment via a consolidated single console. These features and more create a reliable and secure environment for distributed administration and account provisioning, allowing you to do your job faster.
Highlights
- Delegate least-privilege permissions based on role to ensure all identities and groups have proper privileges
- Consolidate all AD domains with Entra ID and M365 tenants onto a single console, ensuring better visibility and control over your entire AD/Entra ID/M365 environment
- Use automation to ensure accuracy and consistency of policy creation and enforcement and track changes to support your auditing and compliance reporting needs
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Additional details
Usage instructions
To access the application launch a new EC2 instance from this AMI and connect to it via RDP.
For more information, see the Active Roles Quick Start Guide: https://support.oneidentity.com/technical-documents/active-roles/8.1.5/quick-start-guide
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Once contacted Sales, follow the steps in the link below under the section 'Installing and configuring Active Roles on the EC2 instance':
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Granular delegation has improved directory security and automates provisioning tasks
What is our primary use case?
One Identity Active Roles is used for provisioning and directory management.
What is most valuable?
One Identity Active Roles has excellent delegation of permissions capabilities, allowing me to isolate the help desk team and give them permissions exactly where I need them, easily. I appreciate the automations, where PowerShell scripts can do things on behalf of other staff that I do not want to give permissions to. Two-factor authentication helps ensure that people who perform actions in Active Directory have two-factor authentication enabled.
One Identity Active Roles helps by automating tasks through scripts instead of manually running scripts or doing certain things manually, allowing people with fewer privileges to run those automations instead of burdening system admins.
One Identity Active Roles has benefited my security posture by helping reduce internal exposures of permissions and by facilitating two-factor authentication for Active Directory.
One Identity Active Roles supports my provisioning and de-provisioning needs very well. It has helped increase operational efficiency by saving a lot of time and has helped reduce the number of privileged accounts.
I evaluate the ease of managing on-premises and cloud-based identity directories through a single pane of glass as fairly easy, with a learning curve that makes it very easy to maintain once you become familiar with it.
What needs improvement?
Integration capabilities are somewhere in the middle; it is not easy to integrate, but it is not the hardest thing out there.
Certain automations, possibly web apps, could be improved or simplified to make them easier. These automations are what I think could be improved.
I do not use the comprehensive group membership management feature and have not utilized the fine-grained permission control feature deeply. The process of streamlining directory security for on-premises and cloud-based directories is not particularly applicable to my organization.
For how long have I used the solution?
I have been using One Identity Active Roles for about three years.
What do I think about the stability of the solution?
One Identity Active Roles has very few bugs and is actually very stable, so I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I am not certain if One Identity Active Roles is a scalable solution for us since we have local deployment and approximately 50 users, and scalability is not really relevant to our situation.
How are customer service and support?
I rate the vendor's technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We tried other solutions years ago, but I cannot compare them because I do not remember the details. Upper management tried something like SailPoint, Amada, or Symantec a while ago, but that was not me and those individuals are no longer with the company.
How was the initial setup?
The deployment of One Identity Active Roles probably took weeks, though it depends on what is meant by deployment.
What about the implementation team?
One Identity Active Roles was purchased through a partner.
What's my experience with pricing, setup cost, and licensing?
I am aware of the pricing; it is on the expensive side, though pricing is not my department.
What other advice do I have?
One Identity Active Roles is not a scalable solution for our organization since we have local deployment and approximately 50 users, and scalability is not really relevant to us. It is not a global solution; it is not worldwide.
The process of streamlining directory security for on-premises and cloud-based directories is not particularly applicable to my situation. Approximately 50 users use the solution.
I would say One Identity Active Roles has reduced privileged accounts by about 30 percent. To my knowledge, it has not helped reduce identity-based breaches.
I assess the visibility that One Identity Active Roles provides into my directory ecosystem as excellent. I would rate the granular control of One Identity Active Roles as a ten out of ten.
I would recommend this product, but it depends on exactly what you are trying to achieve; conducting a proof of concept about what you would like to see is vital. It is very difficult to answer in a review because it depends on the pain points of the customer and what they are trying to accomplish. Overall, I would recommend it and I am satisfied with the product.
The vendor may reach out if they have any questions or comments about my review. My overall review rating for One Identity Active Roles is nine out of ten.
Automation has saved time in managing groups but the interface still needs modernization
What is our primary use case?
My main use case for One Identity Active Roles is managing Active Directory.
I use One Identity Active Roles to manage Active Directory by adding users to groups. When I'm adding users to groups with One Identity Active Roles, we sometimes do it manually, and sometimes we automate depending on the task. There are some automations in place for simple tasks such as adding people to distribution groups, but for more complex and sensitive tasks, they are done manually where a ticket comes in ServiceNow , and then we respond to that ticket manually by adding the people and then approving it.
What is most valuable?
I think the best feature One Identity Active Roles offers is probably the automation capability, although we do not utilize it to its fullest extent.
Since automation is a highlight for me, what I like about the automation in One Identity Active Roles is the time savings.
One Identity Active Roles has positively impacted my organization by providing a consistent and easy to understand interface for Active Directory, whether you are reading it or whether you are actively managing Active Directory.
What needs improvement?
One Identity Active Roles can be improved by updating the interface as it seems to have been static for quite some time, and I feel there could certainly be improvements made. Similarly, with the automation, I feel an updated user interface would make it slightly easier to use and understand for people who are not necessarily familiar with things such as the Active Directory Users and Computers interface.
Modernization is needed for those improvements.
For how long have I used the solution?
I personally have been using One Identity Active Roles for four years, and my company has been using it for longer, probably six to eight years.
What do I think about the stability of the solution?
One Identity Active Roles is very stable and we never have any issues with it.
What do I think about the scalability of the solution?
One Identity Active Roles has scaled well with us and we are not the biggest organization, but we have never had issues with scaling it.
How are customer service and support?
Customer support for One Identity Active Roles is good and we have never had to raise an issue with customer support because it is a very stable product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution as I was not here when we may have used a previous solution, but I think we have always had One Identity Active Roles, as it has been here for over eight years.
What was our ROI?
I have not seen a return on investment or any relevant metrics and I cannot imagine we would have saved any employees or any full-time equivalents for One Identity Active Roles.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for One Identity Active Roles is that they are all very reasonable.
Which other solutions did I evaluate?
Before choosing One Identity Active Roles, my team did not evaluate other options because I was not here when the team chose it as it was so long ago.
What other advice do I have?
The advice I would give to others looking into using One Identity Active Roles is to be already familiar with Active Directory Users and Computers if possible, and dive into the automation as much as possible when you first receive it without hesitation to test it.
One Identity Active Roles is a very stable product and we would not consider getting rid of it, or at least a product of this sort, as there is definitely a need for it. I would say that as we migrate further into the cloud, there will probably be less of a need for it, but certainly for on-premises Active Directory, it is very important to us. I gave this review a rating of six.
Granular delegations have streamlined least-privilege access and simplified cross-domain control
What is our primary use case?
My main use case for One Identity Active Roles is delegations and limiting access based on least privilege principles.
A specific example of how I use delegations and least-based access in my environment is that for cases where people only need a password reset, I can grant that capability without granting the ability to unlock accounts, or I can grant the ability to unlock without granting people password reset permissions.
What is most valuable?
The best features One Identity Active Roles offers are that it can be used across multiple domains and forests.
In our company, we have 85 different domains, and it would be cumbersome to have a separate instance of One Identity Active Roles for each domain. One Identity Active Roles allows us to give people in one domain access through One Identity Active Roles to all these other domains without them needing an account in each of those other domains, even though there does not have to be a trust between those domains.
One Identity Active Roles has positively impacted my organization by helping speed up delegations and helping us find permissions and generate reports more quickly on who has what access where.
One Identity Active Roles takes us less time, probably half the time, to complete delegations that are very granular and complex, compared to having to use native tools and scripts.
What needs improvement?
One Identity Active Roles can be improved because schemas sometimes differ between domains, and One Identity Active Roles does not behave very well with that inconsistency. We have an open case with Quest on this issue, but so far they do not have a solution for it.
I would also like to request that their support be more detailed, as we are finding difficulties getting to the correct people.
I give it an eight mainly because if we have to undo it for a divestiture, it is very difficult to strip off just the permissions easily because they are done via domain groups. We have to go back and find them all and remove them individually, so there should be an easier way to do that.
For how long have I used the solution?
I have been using One Identity Active Roles for six years.
What do I think about the stability of the solution?
One Identity Active Roles can be buggy at times, and we have to restart the server.
What do I think about the scalability of the solution?
One Identity Active Roles can handle growth in my environment, but the downside is that when we have domains that are further away from the server, it takes longer to bring up the console.
How are customer service and support?
I am not really satisfied with the customer support for One Identity Active Roles as the support is pretty limited.
How would you rate customer service and support?
Positive
What other advice do I have?
We do run into challenges with managing upgrades and patches for One Identity Active Roles, but we have a test instance that we try to do it on first.
My advice to others looking into using One Identity Active Roles is to plan out in advance and think about the big picture before you dive in. I give One Identity Active Roles an overall rating of eight out of ten.
Granular delegated access has strengthened least privilege control across complex directories
What is our primary use case?
One Identity Active Roles is used for delegated access. It helps with RBAC controls and allows us to manipulate across our facilities which OUs in Active Directory they can manage, along with dynamic groups and keeping the ability where folks don't have to use ADUC and they can just use a delegated management overlay tool to not delete groups and not delete OUs and not inappropriately move objects across containers.
Regarding the ease or difficulty of managing on-premises and cloud-based identity directories through a single pane of glass, we leverage One Identity Active Roles from strictly the on-premises space. Being able to leverage it from a delegated access perspective, the console itself is very clean. It looks very similar to Active Directory Users and Computers, which legacy, long-time IT people are used to. So that outline from a UI perspective makes things seamless. People don't even know that One Identity Active Roles is actually a product and not just a built-in native solution for Windows, which is very key for us.
Regarding One Identity Active Roles' ability to provision and de-provision resources in directories such as AD and Azure AD , it is very seamless. From a permission standpoint, it is a right-click de-provision user and having that recycle bin to quickly uncover or recover is very useful. It is very seamless. It is not the best from a change history standpoint as far as quantifying those logs, but it is nice to see that this object was de-provisioned on X day by a user, and it can quickly be restored in the event that was a mistake.
About group membership management in One Identity Active Roles, I have already discussed how you can delegate groups with OUs and naming conventions through the complex IT teams that we have in our organization. From a group membership standpoint, we can manage groups and delegate that access across the organization from our enterprise service level that can do password resets versus our identity engineering team who has full domain admin in the console that can manipulate those access templates and make adjustments accordingly.
What is most valuable?
The favorite feature of One Identity Active Roles is definitely the granularity and specifics on the access templates. You can dive deep into controls all the way down to manage individual objects, all the way from not just at the OU level, but how granular delegated access is with One Identity Active Roles is definitely the most useful feature to my organization.
One Identity Active Roles absolutely helps reduce identity-based breaches. It is from an identity governance perspective, being able to ensure that folks that are in specific positions have the least privileged access possible. One Identity Active Roles makes that very seamless for our user base. We are a for-profit healthcare conglomerate with thirty states, over fifty community hospitals across that are all in a single pane of glass under our LifePoint Health Active Directory domain. Being able to say that your facility can only manage these objects in this OU and delegating that from their core IT engineering staff versus their help desk versus an application owner makes it all very seamless.
One Identity Active Roles has absolutely helped our organization reduce its number of erroneous privileged accounts. We can quickly evaluate those accounts. You can see the same features within ADUC, but you can quickly isolate those and validate where they are and adjust them however you want.
What needs improvement?
One of the things I would like to see more robust is the change history. One Identity Active Roles can only monitor changes that happen in the console, and the logs don't go back longer than thirty days, maybe sixty days. The change history, when we've seen accounts get modified, we leverage a container domain that funnels accounts into our Active Directory console. I would like to see from an initial user provisioning perspective, for them to isolate the workflow and say that this came in on X date and account was created. If anyone were to modify that account from an external resource, I would like to be able to read that as well. One Identity Active Roles is strictly limited to the console. If someone makes a change, the history of those changes is not as long as I would prefer.
For how long have I used the solution?
Our company has used One Identity Active Roles for over five years. I have been with them for the last four years. Personally, I have been a user and managed the team that controls One Identity Active Roles for four years.
What do I think about the stability of the solution?
Regarding stability, One Identity Active Roles is mostly stable. The only times it is not is when we have the eight-point-zero long-term service release. I have not seen any sort of hiccups in connectivity. If anything, it is on our side from a networking standpoint. It is a very stable product, at least recently.
What do I think about the scalability of the solution?
One Identity Active Roles is more beneficial to a large corporation. I am sure that licensing can vary in cost, but it is definitely very beneficial to complex Active Directory environments from a control perspective and being able to grant least privileged access that folks need to do their job.
How are customer service and support?
We don't get a lot of communication from the One Identity side. I don't know who our account representative is, and that is kind of not good since we have had some turnover there.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not used any alternatives to One Identity Active Roles. From an on-premises AD standpoint, delegated access has been with LifePoint as long as in my career. That is what we have leveraged. It has been useful. We have rolled it out across several Active Directory domains as our management overlay, but that has been our main one.
How was the initial setup?
When I first started using One Identity Active Roles, it is intuitive. It is not super complex. The management of it, we used it from a user provisioning standpoint before we switched human capital management systems. I was not really involved in that, but from an end user standpoint, you pick your web database server. The thick client is much easier from a UI perspective looking through it because it looks very similar to ADUC if you have any experience in IT. The web portal is fine. I think it is a little more clunky, and that is what most folks use, but it is intuitive. You pick your web or database server, log in with your credentialed account, and it synchronizes and loads. It is seamless, and from an intuitive standpoint, it is on the higher end.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of One Identity Active Roles, it is definitely on the expensive side compared to solutions for what it does. It is a necessary need for us. I don't know One Identity Active Roles' business model, but it is very niche in the sense that they are going to target complex environments like mine that have a need for delegated access. There are other IGA platforms that do delegated access and offer a much larger suite of solutions, but it is definitely on the expensive side. I think our total was in the seven-figure range for a couple of years of service.
What other advice do I have?
Overall, I would give One Identity Active Roles a rating of nine out of ten. The main pain point I have is not huge because I know there are AD audit solutions out there individually. But with the control that One Identity Active Roles has, being as intuitive as it is, I think it is a nine out of ten. I would recommend it to any healthcare conglomerate that has multiple hands in an Active Directory environment. There are many components that I think our team is not touching the surface on from a dynamic group perspective, and we just use it for what it is today, but I think there are more components that we could explore.
Identity governance has improved access control and delivers faster compliance for regulated clients
What is our primary use case?
I am one of the resellers for One Identity Active Roles , so that is the reason I downloaded it.
One Identity Active Roles is generally used in complex IT setups where Active Directory plays a critical role and organizations have many compliances and mandates to be followed. For example, in India, we have many banking customers who are governed by the Reserve Bank. In the US, you have the Central Bank or Federal Bank; in India, we have something called a Reserve Bank. All the big financial sectors have to follow the mandates and compliance provided by them. Identity solutions come into that part as well. So to make sure that everybody has the right amount of access and nobody has all access, One Identity Active Roles plays a critical role over there.
In India, this kind of requirement mainly comes from regulated entities or regulated enterprises. So they prefer the on-premises solution for One Identity Active Roles. We have not had a customer in the past who has gone through the cloud solution. They want everything to be hosted on their premises. Since I have not come across the cloud-based installation yet, I cannot comment on that piece, but on-premises is what they look for in the current setup which we provide.
What is most valuable?
One Identity Active Roles brings significant value through its lifecycle management capabilities, which are very good with no complaints or problems at all.
With the inclusion of One Login, which One Identity acquired three or four years back, One Identity Active Roles has gained complete coverage. Earlier, One Identity lacked an IAM solution. They always have had the Active Directory management solution in the form of One Identity Active Roles or through the IGA solution. But with the inclusion of One Login, that has really fulfilled the requirement which customers need from a single vendor. The competition includes SalePoint, Saviynt , and others, including Ping Identity, who is also coming up with an IGA kind of solution. One Identity has been providing it for a very long time, longer than these competitors who have just started realizing all those things and providing a similar kind of solution to the customer. One Login and One Identity provide complete coverage to the customer, which is really helpful.
One Identity Active Roles brings a positive impact to organizations in that they will start realizing the ROI in a much faster manner because the implementation time is very short and it is easy to use. Additionally, since there are many regulated entities which need this kind of solution and in the market there are very few solution providers who can provide this kind of coverage, that is the advantage which One Identity Active Roles has.
What needs improvement?
If One Identity Active Roles has to be positioned for all customers, not just the entities which are being regulated, then the pricing has to be normalized. There are many solution providers in the market who can do it at a much lesser price. India is a price-sensitive market, and I can speak only for India; I cannot speak for the other part of the world. We have many local vendors who can provide these kinds of solutions. But since One Identity Active Roles is a much more mature product and has been in the market for a very long time, customers have some respect for that and they can pay the premium. But that premium cannot be three times, two times, or beyond three times. So the pricing has to be normalized based on the market. Every market has its own constraints, so the One Identity team should work on that aspect.
For how long have I used the solution?
I have been reselling One Identity Active Roles for almost seven to eight years.
How are customer service and support?
I have not had a challenge working with One Identity technical support so far. Everything is good, and I can give One Identity technical support a rating of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Microsoft earlier. I started my career with Active Directory, which is the base of providing identity in the older days. Twenty years back, when we talk about identity, it was always Active Directory from Microsoft. So I have worked with them. Now even Microsoft has come up with their own offering called Entra ID, and they are also competing with One Identity or SalePoint in a similar segment.
How was the initial setup?
From the product perspective, deploying One Identity Active Roles is not that much cumbersome or troublesome. It is a very easy deployment. The only thing which we have to generally figure out is the kind of Active Directory infrastructure the customer has, and based on that, we will have to configure the rules or the policies in the tool.
From the product perspective, the installation of One Identity Active Roles will not take much time and the integration with Active Directory itself will not take much time. Installation is hassle-free and not complex at all. The only thing which takes time is the configuration part. When I say configuration, it is mainly from the policies perspective because we have to understand the customer requirement and based on that we have to create all the rules and policies so that we can fulfill all the use cases.
When I say the configuration of One Identity Active Roles, it is basically because of the customer setup and not because of the tool itself. Because you have to create a lot of policies, and those policies need to be created because the customer has that kind of complexity in their setup. Otherwise, this is an easy tool to manage. If the environment is well-configured or well-managed by the customer, then One Identity Active Roles will not take much time.
What about the implementation team?
I do provide deployment for my customers. For deploying One Identity Active Roles, you need one person, and that is more than enough to manage the solution. We have a different team who does the installation of One Identity Active Roles.
What was our ROI?
One Identity Active Roles has helped my organization increase operational efficiency. Now only the right person has the right access. Not everybody can go and log into Active Directory or the identity management solution which they have directly. One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
One Identity Active Roles has helped to reduce the number of erroneous privileged accounts. That is what they want to achieve. When I talk about customers, they do not want any intruders or hackers to get access to their data. This can happen even from a legitimate user if their credentials are compromised. These kinds of solutions always prohibit those kinds of activities by a hacker or a mischievous character in the organization to take advantage of the system.
One Identity Active Roles helps to reduce identity-based breaches.
What other advice do I have?
Right now, a lot of the discussion is centered on agentic AI for One Identity Active Roles. An agentic AI who can do most common tasks on its own would really help.
To be very honest, the ability to provision and de-provision resources in directories needs to be handled by my technical person, since I do not belong to that field.
I feel with the kind of use cases which One Identity Active Roles addresses and the kind of market we play into, then I think nine is a good rating for them. There is always room for improvement, so hence I am not giving it a ten at this time.