Sold by: MaintainX (An Autodesk Company)
Deployed on AWS
Top-rated, mobile first maintenance and asset management.
4.8
Overview
MaintainX is a mobile-first maintenance and asset management platform. It lets you predict and prevent equipment downtime, drive technician productivity, and reduce maintenance costs with AI-assisted workflows.
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MaintainX streamlines operations:
- Efficient maintenance management: Manage all work orders and preventive, predictive, and reactive maintenance in one intuitive app. Connect with business systems like SAP to streamline workflows.
- Detailed asset insights: Monitor asset health, track history, and analyze performance trends to extend equipment lifespan.
- Data-driven maintenance: Connect your IoT sensors, PLCs, and SCADA systems to detect anomalies early and automate maintenance actions.
- Connected teams: Equip workers with mobile access to work history, SOPs, and AI-powered recommendations.
- Optimized inventory management: Prevent stockouts and control costs by tracking inventory levels with alerts and more in real time.
- Fast time to value: Get sites up and running in just three weeks with our expert implementation services.
Highlights
- AHLSTROM consolidated maintenance data and captured 80% of tribal knowledge. Technicians can access crucial information anywhere, which allows them to properly plan a proactive maintenance approach and achieve a 90% reduction in Mean Time to Repair.
- FUTURE FOAM sourced more durable, cost-effective parts, reduced parts inventory costs, increased proactive maintenance, and streamlined regulatory compliance. They decreased reactive maintenance by 30%, with 53K parts cataloged and managed in MaintainX.
- TITAN AMERICA technicians easily input their data in real-time, while managers gain insights through built-in dashboards. Plus, an integration to Titan's ERP system automated data entry, saving time and ensuring accuracy. Titan decreased unplanned maintenance by 30% while managing 800+ plant assets in MaintainX.
Details
Delivery method
Deployed on AWS
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Features and programs
Trust Center
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
MaintainX | Contact us to receive actual pricing through a custom quote. | $1.00 |
Dimensions summary
MaintainX is sold through a single contract dimension. There are no fixed public tiers or per-user rates in the pricing table. Instead, you request a custom quote and receive pricing tailored to your deployment. MaintainX defines a user as anyone with a unique login to the app; requester accounts are free. Pricing scales with the number of users and the capabilities your team needs, including work order management, preventive maintenance, parts inventory, reporting, and multi-site tools. Contact the vendor to confirm the scope and cost for your organization.
Top-of-mind questions for buyers
A user is anyone who uses the MaintainX app and has a unique login. Each unique login counts toward your billable user count. Requester accounts, used by people who only submit work requests, are free and do not count toward the paid user total.
Pricing scales with two things: the number of paid users with unique logins, and the capabilities your team needs. Capabilities include work order management, preventive maintenance, parts inventory, purchasing, reporting, resource planning, and multi-site tools. Contact the vendor for a quote covering your user count and required features.
Yes. Certain data connectors and custom ERP integrations carry additional costs, including a dedicated integration services package for some enterprise systems. You may also owe sales tax depending on the billing zip code or country tied to your account, shown as a line item on invoices.
www.getmaintainx.com+1
Helpful?
Vendor refund policy
Term and termination (including refunds) are outlined in our Terms of Service: https://www.getmaintainx.com/terms-of-service
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
MaintainX provides a multi-faceted support structure to assist customers with any technical issues. Contact - https://www.getmaintainx.com/contact
24/7 Technical Support: Our team is constantly available to address technical issues.
Help Center: Offers extensive documentation and best practices for setting up and optimizing MaintainX usage.
MaintainX Academy: Provides targeted courses and real-time instructional webinars that enhance user proficiency and maximize the platform's utility.
MaintainX Community: A product-centric hub where your users can create meaningful connections and share MaintainX insights, tips, and best practices.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Consumer Services
Feature-Rich App with Excellent Onboarding
Reviewed on Aug 28, 2026
Review provided by G2
What do you like best about the product?
High quality mobile app; easy for non-technical team members to use
Very feature rich - ability to solve most workflows, especially when considering price
Great onboarding process - very high availability on from the implementation team
Very feature rich - ability to solve most workflows, especially when considering price
Great onboarding process - very high availability on from the implementation team
What do you dislike about the product?
As of Aug 2026, it does not seem to be catered for a multi-site business that happens to have maintenance needs.
What problems is the product solving and how is that benefiting you?
1. Checklists for site operations team to flag maintenance issues
2. Robust end-to-end workflow for maintenance team including POs, parts compatability management, preventative maintenance, reactive maintenance
3. AI-enabled repair support based on company approved documentation
4.
2. Robust end-to-end workflow for maintenance team including POs, parts compatability management, preventative maintenance, reactive maintenance
3. AI-enabled repair support based on company approved documentation
4.
Automotive
Easy-to-Enter, Easy-to-Sort Maintenance Documentation
Reviewed on Aug 28, 2026
Review provided by G2
What do you like best about the product?
Maintenance documentation is easy to enter and easy to sort.
What do you dislike about the product?
There are limited directions on how to use the QR code system. This can make some companies opt out of the idea completely or have trouble integrating them. If there was page that included some examples on how to integrate them, with example labeling systems (e.g. specs on labels, labelmakers) that would be helpful for the community.
What problems is the product solving and how is that benefiting you?
It is documenting our tribal knowledge of asset failures, preventative maintenance, and more. This is useful for reducing downtime, quicker fixes, and a happier maintenance staff and leadership.
Khalid s.
Streamlined Maintenance with Seamless Communication
Reviewed on Aug 28, 2026
Review provided by G2
What do you like best about the product?
I like the mobile-first, user-friendly UI of MaintainX. Unlike older maintenance software, it feels modern and easy to use, much like a messaging app. Technicians, operators, and custodians can quickly learn to submit tickets or complete tasks without any onboarding hassle. I also appreciate the built-in real-time communication, which consolidates fragmented lines of communication like walkie-talkies and paper notes directly into the work order. This allows tagging managers and adding multimedia, keeping everything in one place. The simple QR code integration is another favorite, as it lets us use durable stickers for quick access to asset histories and manuals via a phone camera without needing manual database searches. Lastly, the low barrier to adoption is remarkable, as the software is intuitive and works on standard devices, leading to high compliance rates among technicians.
What do you dislike about the product?
I find the desktop experience less refined compared to the mobile interface, which can be a bit challenging when I'm doing complex scheduling, bulk data updates, or handling heavy administrative tasks. I notice the lack of direct machine connectivity or Operational Equipment Effectiveness (OEE) tracking, so it's focused more on human-driven workflows. This means I have to manually enter machine performance data or use external middleware, which feels less efficient. The built-in reporting dashboards are useful for basic KPIs, but when it comes to custom analytics, they can feel cumbersome since they are more descriptive rather than predictive. Additionally, flagged defects from inspections require manual triage because the software doesn't automatically create and route high-priority work orders. Lastly, the per-user pricing model can quickly become expensive as my team grows, which is something I need to keep in mind.
What problems is the product solving and how is that benefiting you?
I use MaintainX to solve unplanned factory bottlenecks by enabling instant reporting and triage. It improves visibility with automated asset context and real-time communication, helping me resolve issues quickly and efficiently.
Brian G.
Easy-to-Use Interface with AI That Simplifies Creating Assets, WOs, and Procedures
Reviewed on Aug 27, 2026
Review provided by G2
What do you like best about the product?
MaintainX is easy to use. The interface for creating assets, WOs, procedures, and similar items feels straightforward and intuitive. It also includes AI functions that make the process easier, especially for converting and integrating paper procedures into procedures contained in MaintainX.
So far, the ROI has been strong in terms of minimizing unscheduled downtime through tracked preventative maintenance and improving our tracking of capital investments. Now that we’re tracking all of this data, we can plan capital replacement more effectively instead of spending repair and maintenance dollars inefficiently.
So far, the ROI has been strong in terms of minimizing unscheduled downtime through tracked preventative maintenance and improving our tracking of capital investments. Now that we’re tracking all of this data, we can plan capital replacement more effectively instead of spending repair and maintenance dollars inefficiently.
What do you dislike about the product?
While I appreciate the software’s consistent improvements, unexpected changes can make the interface harder to navigate and can impact overall speed of use.
What problems is the product solving and how is that benefiting you?
The software has really helped us plan and track inspections, and follow up on any work that gets flagged during those inspections. We’re also able to integrate our vendors into the process by using the external links feature.
Ronnie H.
General maintenance tech.
Reviewed on Aug 25, 2026
Review provided by G2
What do you like best about the product?
Easy access to use and create work orders.
What do you dislike about the product?
Sometimes it's redundant, filling out the same paperwork over and over again.
What problems is the product solving and how is that benefiting you?
We're being able to track our temperatures and our moisture readings easier.