Moonscale is an AI sales agent platform that engages website visitors with real-time conversational agents, delivers interactive product pitches and slide presentations, automates B2B sales pitches, and integrates with your CRM 24/7, in different languages.
Moonscale delivers autonomous AI sales agents that interact with website visitors through real-time conversation, replacing static chat widgets and passive lead forms with intelligent, human-quality engagement.
Highlights
Real-time AI sales agents that autonomously qualify leads, deliver personalized pitches, and present interactive slide decks to website visitors 24/7.
Native CRM integrations with HubSpot, Salesforce, and Apollo, automatically sync lead data, conversation history, and qualification signals without manual effort.
Enterprise-ready with GDPR and SOC 2 compliance, multi-language support, and proven deployments in banking, insurance, and telecommunications.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You choose one of three plans priced by a monthly contract. The plans scale by the number of conversation minutes included each month and the number of AI Sales Agents you get. The Starter Plan covers fewer conversation minutes with one agent and CRM integration. The Growth Plan raises the minute allowance, adds more agents, and includes multilingual support. The Enterprise Plan offers the largest minute allowance plus custom integrations, dedicated support, and enterprise security features. As you move up, both usage capacity and included capabilities increase together.
Top-of-mind questions for buyers
What counts as a conversation minute for billing?
A conversation minute measures the time an AI Sales Agent spends interacting with a visitor. The agent talks and reacts in real time across your website, email, or app. Each plan sets a monthly cap on these minutes. Time spent in active conversations counts toward that monthly allowance.
What happens if I use more conversation minutes than my plan includes?
Each plan sets a monthly minute cap: 10,000 for Starter, 20,000 for Growth, and 40,000 for Enterprise. To handle more minutes, you move to a plan with a higher allowance. Higher plans also add more AI Sales Agents and further capabilities. Contact the vendor for details on overage handling.
How do the number of agents and conversation minutes combine to drive my cost?
Both scale together per plan, not independently. Starter gives 1 agent with 10,000 minutes. Growth gives 3 agents with 20,000 minutes plus multilingual support. Enterprise gives 40,000 minutes with custom integrations and dedicated support. You pick one plan; you cannot mix agent counts and minute caps separately.
www.moonscale.com
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Vendor refund policy
All fees are non-refundable once the contract is effective. Contracts run for a fixed term (typically 12 months) with automatic renewal. Early cancellation does not entitle customers to refunds. Suspension due to non-payment or policy violations does not trigger refunds. For refund inquiries contact: support-tech@moonscale.com
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Support
Vendor support
For technical support, contact us at support-tech@moonscale.com. Our team provides email-based support with responses within 1 business day. For enterprise customers, dedicated onboarding and priority support are available.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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