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    IBM watsonx.ai Software

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    Deployed on AWS
    IBM watsonx.ai software is an enterprise-grade AI development studio that brings together generative AI and machine learning development, deployment and scalability on AWS.

    Overview

    IBM watsonx.ai is an enterprise-grade AI development studio that brings together generative AI and machine learning development, deployment and scalability on AWS secure infrastructure.

    With its open and hybrid architecture, watsonx.ai supports a range of foundation models--including IBM-developed, third-party, and open-source options--allowing teams to select and securely adapt models that provide the best performance for their use cases and requirements.

    Visual tooling such as Prompt Lab, AutoAI, and data pipelines enable faster experimentation and iteration, helping users streamline workflows and reduce development time.

    **Note: This listing is for the client managed software version of watsonx.ai that is required to be installed on AWS infrastructure.

    Highlights

    • Enterprise-grade studio that empowers AI developers to build and scale solutions with access to frontier models, popular frameworks, pro-code and low-code tooling, and easy deployment options
    • Take advantage of features that help to automate manual development, such as the AutoAI RAG feature to automatically create optimized RAG pipelines for context-rich responses
    • Leverage a comprehensive data science and MLOps toolkit for AI application development and deployment, including data preparation, synthetic data generation, Python/R notebooks, open-source libraries, APIs/SDKs, canvas builders for data pipelines and flows, AutoAI for machine learning models, and an interface for prescriptive analytics used for decision optimization

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    IBM watsonx.ai Software

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    IBM watsonx.ai software 67 VPC
    IBM watsonx.ai 67 Virtual Processor Core Subscription License
    $643,200.00

    Vendor refund policy

    Please contact your client account team for refund information

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Sign in to open a new case or review existing cases:

    https://www.ibm.com/mysupport/s/topic/0TO3p000000g8UsGAI/watsonx?language=en_US 

    You can view, start, or contribute to user discussions on the IBM Community. Find the watsonx.ai group here:

    https://community.ibm.com/community/user/watsonx/communities/community-home?CommunityKey=81927b7e-9a92-4236-a0e0-018a27c4ad6e 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    121 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Mayank V.

    Watsonx.ai: Where AI Meets Accountability

    Reviewed on Oct 15, 2025
    Review provided by G2
    What do you like best about the product?
    What I appreciate most about IBM watsonx.ai is its user-friendly AI studio. I was able to create a chatbot for internal support by leveraging pre-trained models, which made the process much more efficient. This approach saved me a significant amount of time, required minimal coding, and integrated smoothly with our existing systems. As a result, our helpdesk now responds more quickly, leading to greater employee satisfaction.
    What do you dislike about the product?
    One aspect I find challenging about IBM watsonx.ai is the steep learning curve involved in deploying custom models. When I attempted to set up a tailored NLP model for tagging internal documents, the process turned out to be more complex and required more configuration than I had anticipated. This complexity ended up delaying our timeline and meant we needed additional assistance from IBM’s support team.
    What problems is the product solving and how is that benefiting you?
    IBM watsonx.ai effectively addresses the challenge of quickly and intelligently analyzing vast amounts of data. I used it to streamline the process of customer feedback analysis across thousands of emails and support tickets. Rather than manually reading and tagging each message, Watsonx.ai leveraged natural language processing to detect common issues and categorize them by topic. This allowed our support team to better prioritize fixes and respond more rapidly, which led to improved customer satisfaction. The platform’s AI models are straightforward to fine-tune and integrate with our existing systems, saving us valuable development time. Additionally, it provides robust governance tools, enabling us to maintain data privacy and compliance. In summary, Watsonx.ai transformed a labor-intensive task into an efficient, automated workflow that brought real business value.
    Mario M.

    Amazing, a lot of knowledge

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    This is a powerful tool that simplifies and streamlines everyday business operations, making routine tasks much easier to manage.
    What do you dislike about the product?
    I felt that the information provided about the conferences was insufficient, which led me to spend time on topics I didn't enjoy or that were not as I had expected.
    What problems is the product solving and how is that benefiting you?
    Bringing together data from various sources into a single location, analyzing it, and providing valuable insights to employees.
    Information Technology and Services

    Watsonx.ai review

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    Straight forward user interface for using LLMs
    What do you dislike about the product?
    Complexity on pricing and sizing is not easy to understand.
    What problems is the product solving and how is that benefiting you?
    For me is more enabling the our partner to teach on the use and determining use cases where ai can be implemented
    Business Supplies and Equipment

    Enjoyable

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    The product has great ease of use and convenience.
    What do you dislike about the product?
    The only dislike about IBM watsonx.ai is the ease of integration.
    What problems is the product solving and how is that benefiting you?
    Allow the process of large data samples into convenient forms.
    Manufacturing

    it works

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    it works with our current process flow heck eyah
    What do you dislike about the product?
    i do not like how it is hard coded and how much it is capped by it
    What problems is the product solving and how is that benefiting you?
    it helps us verifying the use of marketing for the product
    View all reviews