Overview
RAAH’s Global Professional Services team specializes in designing and deploying identity solutions that protect both internal and external users. Our engineers and architects work side by side with your team to implement secure, scalable platforms across IAM, CIAM, IGA, and NHI/PAM. From integration with HR systems and directories, to advanced authentication and governance workflows, we ensure your solution is delivered with precision and speed.
With proven methodologies, accelerators, and industry best practices, RAAH reduces deployment risk and maximizes value from identity investments. Customers benefit from tailored implementations that improve user experience, strengthen security posture, and support ongoing digital transformation initiatives.
Highlights
- Expert implementation of leading IAM, CIAM, IGA, and PAM platforms
- Integration accelerators for rapid time-to-value and reduced deployment risk
- Tailored architectures that support scalability, compliance, and growth
Details
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Pricing
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Support
Vendor support
Each client engagement with RAAH includes dedicated support from an assigned Customer Success Manager (CSM). The CSM ensures services align with client needs and that all workshops, briefings, working sessions, and deliverables meet agreed standards throughout the engagement.
Because these are consulting-based service engagements (advisory, professional, managed support, custom development, and cybersecurity staffing), support is provided in the context of the engagement itself rather than through a stand-alone helpdesk. Customers may direct questions, requests, or coordination needs to their assigned CSM or project team.
For general inquiries related to purchased consulting services, customers may also reach our team at:
Email: awscs@raahtech.com (expected response: 1–2 business days)
When submitting requests by email, please include the request or ticket title in the subject line and use the email body to provide a clear description of the inquiry.
Engagement support is available during normal business hours (Monday–Friday, 9:00 AM – 5:00 PM ET), with escalation paths for critical issues managed through the CSM and project leadership (expected response: 1–3 hours). Any additional service levels or support metrics will be defined in the mutually executed Statement of Work (SOW).
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