Teramind - BYOL

What do you like best about the product?

Its intuitive interface and comprehensive monitoring capabilities make it easy to track and analyze user activity effectively. The real-time alerts and detailed reports help quickly identify risks and ensure compliance, enhancing overall security.
The biggest upside of using Teramind - improved visibility into employee actions, proactive threat detection and streamlined investigation process that save time and reduce security gaps.
What I like best about Teramind - the support team, especially the developers and their manager.

What do you dislike about the product?

What I dislike about Teramind is that we experienced quite a few technical issues during the initial setup phase, which caused some concerns and disruptions to our day-to-day. However, after those were resolved, the tool has performed reliably and delivered great value.

What problems is the product solving and how is that benefiting you?

Teramind is solving the problem of insider threats by providing comprehensive user activity monitoring, including screen recording and enforcing behavior policies. This helps us detect risky actions early, ensure compliance, and protect sensitive data, ultimately strengthening our overall security posture and reducing potential internal risks.

What do you like best about the product?

Teramind can be drilled right down to the second of what an employee is doing. You can watch live feed, recorded feed, set up analytics to compare quickly and many other things. The customer support has been wonderful and any issues are taken care of within 24 hours. I also have a weekly call with my representative that has made me much more comfortable in the environment and able to quickly get what I need and not take many hours.

What do you dislike about the product?

I really don't have anything that I dislike about Teramind at this time as anything I ask to do, we are able to do. It can be setup exactly how you need.

What problems is the product solving and how is that benefiting you?

Teramind allows us to track hours that employees are working and also how productive they are while working. We are able to set URL's as productive or unproductive and it really helps give you a quick overview. I can also see if employee's are taking time off and not requesting it off. There are many features that make it helpful as the rules can cover so many items to quickly alert when triggered.

What do you like best about the product?

Ease of use of this tool, monitoring is very good

What do you dislike about the product?

there is nothing specific I can say I am disliking

What problems is the product solving and how is that benefiting you?

Some time people kept on one screen and go for break, Teraming allows me to get those captures.

What do you like best about the product?

Our company has been using Teramind for the past three years, and it has been a highly valuable tool for our business. Initially, we started using it as a tracking solution for our remote employees. However, with the excellent support from our Teramind CSM, we have been able to make the most of the platform.
We’ve set up automated productivity reports for various departments, allowing us to clearly see how our employees are using their time. Teramind offers a wide range of visual reports that help us compare productivity levels across employees and track when they are most active.
We have also implemented several rules for employee computer usage. For instance, we receive alerts if someone is working over the weekend enabling us to quickly respond to any urgent client needs.
One feature we particularly appreciate—and have not found in other systems—is the remote control function. This allows us to remotely shut down employees' computers at night if they forget to log off, which helps maintain efficiency.
Overall, Teramind has exceeded our expectations and continues to provide great value in optimizing our operations and improving productivity.

What do you dislike about the product?

While the filter and column system was initially a bit challenging to understand, once you get the hang of it, creating custom reports tailored to your needs becomes incredibly easy.

What problems is the product solving and how is that benefiting you?

Data Loss Prevention as the main one for us - all employees activity is recorded, using usb flash drives is restricted by Teramind, notifications on trigger words were set up. Monitoring employees work time by setting up their schedule with alerts, and multiple productivity/ email/ messages reports.
Since implementing Teramind, our company's performance has seen a noticeable improvement, with increased efficiency, smoother operations, and stronger data security

What do you like best about the product?

In-depth monitoring of the members and easy access of reports.

What do you dislike about the product?

Options for AI tools that we can use to integrate.

What problems is the product solving and how is that benefiting you?

OMNI Insights and monitoring