Sold by: Cloud Posse
Flexible Support is the most cost-effective way to get expert guidance and hands-on help for non-urgent but important requests—like bug fixes, PR reviews, and custom development.
Sold by: Cloud Posse
Overview
Many teams waste weeks trying to figure things out themselves on AWS—time that could have been spent shipping features and scaling their business. If you want clear answers, expert guidance, and hands-on support, our support helps you move faster.
Need help with bigger problems?
Flexible Support is the most cost-effective way to get expert guidance from Cloud Posse for hands-on help and non-urgent but important requests—like bug fixes, PR reviews, and custom development. Support is scheduled to fit into your timeline, so you get the predictable help you need. Unlike Essential Support, Flexible Support includes direct engineering work by Cloud Posse, so you can stay focused while we handle the heavy lifting.
Includes:
✅ Scheduled Support – Calls, PR reviews, bug fixes, and development are planned in advance to align with your schedule, ensuring predictable delivery without disruption.
✅ Simple Coordination – Requests are scheduled via Slack or Email.
✅ No Project Management Overhead – Cloud Posse coordinates support for you.
✅ Private Slack Channel – Ask questions and collaborate on active requests, with responses during business hours.
IMPORTANT: For critical issues and urgent requests, consider Priority Support instead to get faster response times—without the hassle of scheduling.
Why Cloud Posse?
Our team has helped hundreds of companies implement AWS services using Infrastructure as Code (IaC) with Terraform, to deploy and manage AWS services such as Amazon EKS, AWS ECS, AWS Lambda, AWS IAM, Amazon RDS, Amazon S3, AWS Security Hub, and Multi-account Organizations. Whether you need PR reviews, bug fixes, custom Terraform module development, or assistance optimizing your AWS architecture, we provide structured, scheduled support to help you achieve your goals.
We’ve built more Terraform modules for AWS than anyone else—160+ and counting . If it’s AWS and Terraform, we’ve probably already solved it.
Need help? We’ve got you covered.
Highlights
- 📆 Scheduled Support – Great for calls, PR reviews, bug fixes, and development are planned in advance to align with your schedule, ensuring predictable delivery without disruption.
- 💬 Private Slack Channel – Ask questions and collaborate on active requests, with responses during business hours.
- 🛠️ Hands-On Engineering – Flexible Support includes direct engineering from Cloud Posse, so you stay focused while we handle the heavy lifting.
Details
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Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Flexible Support: Scheduled Engineering Assistance
Your subscription includes scheduled support from Cloud Posse engineers, ideal for:
- Planned implementation work that requires more significant engineering effort
- Less time-sensitive tasks that don't require immediate attention
- Easy scheduling and coordination via Slack
Need urgent assistance? For on-demand support or incident response, consider our Priority Support plan.
For details, contact us:
📧 Email: sales@cloudposse.com
📅 Schedule Meeting: cloudposse.com/meet
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Restrictions
To ensure the highest level of service, we exclusively support customers using Atmos , our AWS Reference Architecture , and our Terraform modules or components for AWS . This focus allows us to provide expert guidance, maintain best practices, and deliver predictable outcomes tailored to AWS environments.