Overview
FICO® Enterprise Fraud Solution, powered by FICO Platform, delivers comprehensive, real-time fraud protection across all portfolios, products, and channels while enhancing customer experience. The solution creates centralized customer profiles informed by every interaction and third-party data, enabling consistent fraud protection and unified treatment enterprise-wide.
AI-powered detection models, trained on data from over 10,000 financial institutions, significantly reduce false positives while maintaining effective fraud detection. The solution easily integrates with real-time communication services through customers' preferred channels to help reduce exposure windows while maintaining seamless experiences, resulting in substantial savings.
The solution addresses all types of fraud throughout the customer lifecycle, from synthetic identity application fraud to real-time payment scams, ensuring no customer goes unprotected. FICO Platform supports regulatory requirements through centralized documentation and audit trails that simplify compliance reporting. By replacing multiple point solutions with a unified platform-based architecture, organizations can reduce technical debt, maintenance costs, and IT dependencies.
FICO's unified cross-channel platform includes integrated case management capabilities that eliminate costly complexity from siloed systems. The platform streamlines case management workflows across all fraud types, improving team productivity, reducing investigation time, and ensuring seamless handoffs between teams, ultimately delivering superior protection while optimizing operational efficiency.
Highlights
- Deliver a unified, real-time, holistic fraud management experience across every portfolio, product, and channel.
- Reduce fraud losses, improve operational efficiency, and unify risk management - while lowering false positives and maintaining regulatory compliance.
- Speed time to value with a consistent application of fraud risk strategies, transparent auditability for regulatory compliance, and less reliance on IT resources. Reduce technical debt, and lower total cost of ownership compared to separate, siloed fraud solutions.
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