Overview
ArkCase Complaint is a powerful complaint case management system designed to streamline the triage and resolution of incidents and complaints. Tailored to support both government and commercial organizations, ArkCase Complaint case management ensures a systematic approach to managing grievances, from initial acknowledgment to final resolution.
This advanced solution facilitates timely acknowledgments, structured processes towards resolution, and achievement of beneficial outcomes. With this solution, organizations can empower multiple authorized users to track, manage, and collaborate on cases efficiently. Enhance your organization's ability to handle complaints with precision and transparency, ensuring each case is addressed promptly and effectively for optimal results.
Highlights
- Document Management: Efficiently organize, store, and manage documents within the ArkCase Complaint solution for seamless access and collaboration.
- ArkCase Viewer Only: Access and view documents seamlessly with the ArkCase viewer, ensuring easy retrieval and review of essential information.
- Reporting, Analytics, Link Analysis, and AI Integrations: Generate reports and analytics to track data trends and inform decisions. Integrate AI for transcription and redaction. Use link analysis to visualize relationships for reviews.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/user/hour |
|---|---|
Access to the entire application for a specified duration. | $0.085 |
Vendor refund policy
We do not currently support refunds, but you can cancel at any time.
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Delivery details
Arkcase Complaint Cloud adoption readiness
This CloudFormation template facilitates the deployment of an Amazon EC2 instance along with a security group and IAM role configurations.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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