A deep learning based solution that analyzes event (e.g. loan approval process) log data with contextual information (e.g. loan request parameters, etc.) and predicts the next step and time to next step for an open request within a process. With process execution data stored in form of event logs, an AI based operations planning system can help in understanding future system state based on current state and business context. This solution improves business operations planning by reducing cost and improving efficiency through dynamic resource planning.
Highlights
The solution takes operational log data as input and provides the answers of these questions:
o What is the next possible step/request of a given sequence?
o What is the approximate time to the next step?
The solution provides the mechanism to train as well as test on user data. This allows for the flexibility to build and predict on user specific process data.
The solution is divided into two parts:
1. Process specific training API to capture process behavior
2. Prediction API to predict the next step and time to next step
From a process manager perspective, next best action prediction can be highly useful for resource planning which can help achieve better throughput rate and time at a lower cost. The solution can be applied to various industries like banking, logistics, insurance etc. and processes such as loan approval process, order fulfillment process, procurement process etc.
Mphasis Optimize.AI is an AI-centric process analysis and optimization tool that uses AI/ML techniques to mine the event logs to deliver business insights. Need customized Machine Learning and Deep Learning solutions? Get in touch!
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You pay by the hour for the compute instances you run, with no upfront commitment. Charges fall into three activity types: training the model, batch inference, and real-time inference. Within each activity, you choose an AWS machine learning instance. Options span general-purpose (m4, m5), compute-optimized (c4, c5), and GPU-accelerated (p2, p3) families in sizes from large to 24xlarge. Larger or GPU-backed instances carry higher hourly rates. Your total cost depends on which instance you pick, the activity type, and the hours it runs.
Top-of-mind questions for buyers
What does one HostHrs unit cover for billing?
One HostHrs unit is one hour of running the chosen machine learning instance. The software meter counts running time on that instance. If you run two instances at once, each accrues its own hourly charge. Fractional hours are billed based on actual run time.
How do training, batch inference, and real-time inference charges combine on my bill?
Each activity bills independently by the hour for the instance you run. Training charges apply while the model learns from data. Batch inference runs predictions on grouped data. Real-time inference serves live predictions. You pay only for the activities you use, and the same instance can carry different rates per activity.
Am I charged when an instance is stopped or idle?
Charges apply per hour while an instance runs. A stopped or terminated instance stops accruing software charges. Real-time inference instances stay active until you shut them down, so they keep billing. Batch and training instances typically run only for the job and stop afterward.
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An Amazon SageMaker algorithm is a machine learning model that requires your training data to make predictions. Use the included training algorithm to generate your unique model artifact. Then deploy the model on Amazon SageMaker for real-time inference or batch processing. Amazon SageMaker is a fully managed platform for building, training, and deploying machine learning models at scale.
Deploy the model on Amazon SageMaker AI using the following options:
Algorithm training
Before deploying the model, train it with your data using the algorithm training process. You're billed for software and SageMaker infrastructure costs only during training. Duration depends on the algorithm, instance type, and training data size. When training completes, the model artifacts save to your Amazon S3 bucket. These artifacts load into the model when you deploy for real-time inference or batch processing. For more information, see Use an Algorithm to Run a Training Job .
Real-time inference
Deploy the model as an API endpoint for your applications. When you send data to the endpoint, SageMaker processes it and returns results by API response. The endpoint runs continuously until you delete it. You're billed for software and SageMaker infrastructure costs while the endpoint runs. AWS Marketplace models don't support Amazon SageMaker Asynchronous Inference. For more information, see Deploy models for real-time inference .
Batch transform
Deploy the model to process batches of data stored in Amazon Simple Storage Service (Amazon S3). SageMaker runs the job, processes your data, and returns results to Amazon S3. When complete, SageMaker stops the model. You're billed for software and SageMaker infrastructure costs only during the batch job. Duration depends on your model, instance type, and dataset size. AWS Marketplace models don't support Amazon SageMaker Asynchronous Inference. For more information, see Batch transform for inference with Amazon SageMaker AI .
Version release notes
Updated with new features
Additional details
Inputs
Outputs
Channel specifications
Usage instructions
Sample notebooks
Inputs
Summary
Input
** Following are the mandatory inputs for both the APIs:**
CaseID: Unique identifier of a request/journey e.g. E-comm order ID, loan ID etc.
ActivityID: Activity Identifier/Activity Name performed for each CASE_ID e.g. INVOICE GENERATION, KYC etc.
CompleteTimestamp: Timestamp for a unique CASE_ID/ACTIVITY_ID combination.
context: Contextual variables can be anything which provides information related to case. E.g. Loan Amount, Vendor ID etc.
Limitations for input type
* Two separate csv input files are required for training and testing
* Test dataset should only contain subset of Activity IDs included in the training dataset
* Maximum sequence length can not be more than 30
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