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    Optimize.AI Next Best Action Prediction

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    Sold by: Mphasis 
    Deployed on AWS
    A deep learning based solution to predict the next step and time to next step in a process.

    Overview

    A deep learning based solution that analyzes event (e.g. loan approval process) log data with contextual information (e.g. loan request parameters, etc.) and predicts the next step and time to next step for an open request within a process. With process execution data stored in form of event logs, an AI based operations planning system can help in understanding future system state based on current state and business context. This solution improves business operations planning by reducing cost and improving efficiency through dynamic resource planning.

    Highlights

    • The solution takes operational log data as input and provides the answers of these questions: o What is the next possible step/request of a given sequence? o What is the approximate time to the next step? The solution provides the mechanism to train as well as test on user data. This allows for the flexibility to build and predict on user specific process data. The solution is divided into two parts: 1. Process specific training API to capture process behavior 2. Prediction API to predict the next step and time to next step
    • From a process manager perspective, next best action prediction can be highly useful for resource planning which can help achieve better throughput rate and time at a lower cost. The solution can be applied to various industries like banking, logistics, insurance etc. and processes such as loan approval process, order fulfillment process, procurement process etc.
    • Mphasis Optimize.AI is an AI-centric process analysis and optimization tool that uses AI/ML techniques to mine the event logs to deliver business insights. Need customized Machine Learning and Deep Learning solutions? Get in touch!

    Details

    Delivery method

    Latest version

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Optimize.AI Next Best Action Prediction

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (78)

     Info
    Dimension
    Description
    Cost/host/hour
    ml.m5.large Inference (Batch)
    Recommended
    Model inference on the ml.m5.large instance type, batch mode
    $16.00
    ml.m5.large Inference (Real-Time)
    Recommended
    Model inference on the ml.m5.large instance type, real-time mode
    $8.00
    ml.m5.large Training
    Recommended
    Algorithm training on the ml.m5.large instance type
    $10.00
    ml.m4.4xlarge Inference (Batch)
    Model inference on the ml.m4.4xlarge instance type, batch mode
    $16.00
    ml.m5.4xlarge Inference (Batch)
    Model inference on the ml.m5.4xlarge instance type, batch mode
    $16.00
    ml.m4.16xlarge Inference (Batch)
    Model inference on the ml.m4.16xlarge instance type, batch mode
    $16.00
    ml.m5.2xlarge Inference (Batch)
    Model inference on the ml.m5.2xlarge instance type, batch mode
    $16.00
    ml.p3.16xlarge Inference (Batch)
    Model inference on the ml.p3.16xlarge instance type, batch mode
    $16.00
    ml.m4.2xlarge Inference (Batch)
    Model inference on the ml.m4.2xlarge instance type, batch mode
    $16.00
    ml.c5.2xlarge Inference (Batch)
    Model inference on the ml.c5.2xlarge instance type, batch mode
    $16.00

    Vendor refund policy

    Currently we do not support refunds, but you can cancel your subscription to the service at any time.

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    Usage information

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    Delivery details

    Amazon SageMaker algorithm

    An Amazon SageMaker algorithm is a machine learning model that requires your training data to make predictions. Use the included training algorithm to generate your unique model artifact. Then deploy the model on Amazon SageMaker for real-time inference or batch processing. Amazon SageMaker is a fully managed platform for building, training, and deploying machine learning models at scale.

    Deploy the model on Amazon SageMaker AI using the following options:
    Before deploying the model, train it with your data using the algorithm training process. You're billed for software and SageMaker infrastructure costs only during training. Duration depends on the algorithm, instance type, and training data size. When training completes, the model artifacts save to your Amazon S3 bucket. These artifacts load into the model when you deploy for real-time inference or batch processing. For more information, see Use an Algorithm to Run a Training Job  .
    Deploy the model as an API endpoint for your applications. When you send data to the endpoint, SageMaker processes it and returns results by API response. The endpoint runs continuously until you delete it. You're billed for software and SageMaker infrastructure costs while the endpoint runs. AWS Marketplace models don't support Amazon SageMaker Asynchronous Inference. For more information, see Deploy models for real-time inference  .
    Deploy the model to process batches of data stored in Amazon Simple Storage Service (Amazon S3). SageMaker runs the job, processes your data, and returns results to Amazon S3. When complete, SageMaker stops the model. You're billed for software and SageMaker infrastructure costs only during the batch job. Duration depends on your model, instance type, and dataset size. AWS Marketplace models don't support Amazon SageMaker Asynchronous Inference. For more information, see Batch transform for inference with Amazon SageMaker AI  .
    Version release notes

    Updated with new features

    Additional details

    Inputs

    Summary

    Input

    ** Following are the mandatory inputs for both the APIs:**

    • CaseID: Unique identifier of a request/journey e.g. E-comm order ID, loan ID etc.
    • ActivityID: Activity Identifier/Activity Name performed for each CASE_ID e.g. INVOICE GENERATION, KYC etc.
    • CompleteTimestamp: Timestamp for a unique CASE_ID/ACTIVITY_ID combination.
    • context: Contextual variables can be anything which provides information related to case. E.g. Loan Amount, Vendor ID etc.
    Limitations for input type
    * Two separate csv input files are required for training and testing * Test dataset should only contain subset of Activity IDs included in the training dataset * Maximum sequence length can not be more than 30
    Input MIME type
    text/csv, text/plain
    https://github.com/Mphasis-ML-Marketplace/Optimize.AI-Next-Best-Action-Prediction
    https://github.com/Mphasis-ML-Marketplace/Optimize.AI-Next-Best-Action-Prediction

    Input data descriptions

    The following table describes supported input data fields for real-time inference and batch transform.

    Field name
    Description
    Constraints
    Required
    CaseID
    Unique identifier of a request/journey e.g. E-comm order ID, loan ID etc.
    Type: Integer
    Yes
    ActivityID
    Activity Identifier/Activity Name performed for each CASE_ID e.g. INVOICE GENERATION, KYC etc.
    Type: Categorical Allowed values: INVOICE GENERATION, KYC etc.
    Yes
    CompleteTimestamp
    Timestamp for a unique CASE_ID/ACTIVITY_ID combination.
    Type: FreeText
    Yes
    context
    Contextual variables can be anything which provides information related to case. E.g. Loan Amount, Insurance Policy Type, Vendor ID etc.
    Type: Categorical Allowed values: Loan Amount, Insurance Policy Type, Vendor ID etc.
    Yes

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