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    Coveo Passage Retrieval API (PR API)

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    Sold by: Coveo 
    Deployed on AWS
    Power your generative and agentic applications with Coveo's intelligent Passage Retrieval API. An AWS-ready, developer-first solution for grounding AI assistants with enterprise-verified knowledge. Built to integrate with Amazon Bedrock and Q Business, Passage Retrieval is your composable retrieval layer for high-performance, secure, and scalable LLM experiences.

    Overview

    Built for developers, Coveo's Passage Retrieval API delivers real-time, enterprise-grade grounded retrieval for generative and agentic applications. Acting as the intelligent retrieval layer in your stack, Passage Retrieval API seamlessly integrates with Amazon Bedrock action groups, Amazon Q Business plugins and others alike, to retrieve contextually relevant, enterprise-verified knowledge from across your unified index. With no need to duplicate or migrate data, Coveo connects to your existing repositories via native and universal connectors.

    Coveo's Passage Retrieval API retrieves structured and unstructured enterprise data, enforcing permission models, while delivering relevance at scale. Developers can embed Passage Retrieval API directly into their LLM workflows to improve response quality, accelerate time to value, and ensure AI outputs are based on secure, verified knowledge. In addition, Coveo's robust analytic tools track retrieval usage and performance to monitor AI grounding quality, detect content gaps, and continuously improve your generative experiences. Every query feeds Coveo's analytics engine. This powers relevance tuning, identifies content gaps, and uncovers optimization opportunities in a centralized Knowledge Hub.

    Whether you're powering an AI agent, co-pilot, or advanced GenAI product on AWS, Coveo APIs enhance every answer with accuracy, transparency, and speed.

    Coveo's API Suite is built for developers designing custom generative or agentic experiences on AWS, with Search, Retrieval and Answer APIs. Use them directly in Amazon Bedrock, Amazon Q Business, or your own custom stack via an MCP Server.

    Fully managed or composable, Coveo's platform is built to adapt to your needs.

    Highlights

    • Enterprise-Trusted Retrieval, Powered by AI: Built on 15+ years of enterprise search expertise, Passage Retrieval API uses advanced ranking and retrieval models to return high-quality passages grounded in intent and enterprise-verified context. Maintain full access control and ensure verifiable, permission-respecting responses.
    • Composable & Developer-First: Consume Passage Retrieval API directly through REST endpoints, with full support for metadata filters, advanced query capabilities, and real-time ranking signals. Use standalone or in combination with other Coveo APIs based on your application needs.
    • Built for the Stack You Already Use: Deploy with minimal friction, no need to duplicate or migrate data. Passage Retrieval API connects to your existing repositories via native and universal connectors, enforcing document-level access and permission controls. Built with security at the forefront; ISO 27001 certified, HIPAA compliant, and aligned with NIST and ISM3 best practices. Scale AI with confidence and compliance.

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    Pricing

    Coveo Passage Retrieval API (PR API)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    36-month contract (1)

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    Dimension
    Description
    Cost/36 months
    Passage Retrieval calls
    Call to the Passage Retrieval API
    $0.01

    AI Insights

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    Dimensions summary

    This listing uses a contract pricing model with one usage dimension: Passage Retrieval calls. You are billed per call made to the Passage Retrieval API. Each call retrieves relevant text passages from your unified content index to feed your large language model. Because pricing tracks a single unit, your cost scales directly with the number of API calls your applications make. There are no separate tiers or instance sizes to choose between. As your generative AI usage grows across more applications or users, your billed call volume rises accordingly under the same per-call rate.

    Top-of-mind questions for buyers

    One call is a single request your application sends to the Passage Retrieval API. That request retrieves relevant text chunks from your unified index, along with source links and relevance scores. Each query your generative AI app triggers counts as one billable call, regardless of how many passages come back.
    You can reuse a single unified index and existing query pipelines across many applications. Adding more apps, chatbots, or users increases the number of API calls made. Your billed volume rises with total calls across all applications, since every retrieval request counts under the same per-call unit.
    The listing meters only Passage Retrieval calls. The product connects to content sources and builds a unified index to feed your language model. The pricing table shows no separate dimension for indexing or connectors. For details on infrastructure or indexing costs beyond calls, contact the vendor.
    coveo.com
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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    API-Based Agents & Tools

    API-Based Agents and Tools integrate through standard web protocols. Your applications can make API calls to access agent capabilities and receive responses.

    Additional details

    Usage instructions

    API

    To use the Coveo Passage Retrieval API (PR API) you will need the following items:

    Follow these steps to configure Coveo in order to access your PR API endpoint and perform a test call.

     

    1) Index your data

    This step assumes that you're starting from an empty Coveo organization. Skip it if you already have content indexed in Coveo .

     

    2) Configure the PR API

    In the Coveo Platform Admin :

    1. Create a Passage Retrieval (CPR) model  and associate it to a query pipeline.
    2. Ensure that the same pipeline is also associated with a Semantic Encoder (SE)  model.

    For complete step-by-step setup details, see: https://docs.coveo.com/en/o86c8334/build-a-search-ui/use-the-passage-retrieval-api  

     

    3) Create an API key

    Create an API key  and use it as a Bearer token in the Authorization header in the test call (step 4).

     

    4) Make a test call (cURL)

    In the following curl request, replace ORG_ID and API_KEY with your values.

     

    curl -X POST <https://ORG_ID.org.coveo.com/rest/search/v3/passages/retrieve> -H "Authorization: Bearer API_KEY" -H "Content-Type: application/json" -d '{ "query": "", "additionalFields": ["clickableuri"], "maxPassages": 5, "localization": { "locale": "en-CA", "timezone": "America/Montreal" } }'

       

    Expected response contains an items array with ranked passages and a responseId.

     

    Please refer to Coveo's PR API documentation  for more details on how to use Coveo's PR API.

    For more details on the API itself, see the Passage Retrieval API reference .

    Support

    Vendor support

    Ticket based https://connect.coveo.com/s/  1.866.266.1583

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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