Sold by: Syncron
Deployed on AWS
Syncron's AI-powered aftermarket SLM platform integrates aftermarket operations and data to help OEMs improve customer outcomes, make smarter business decisions, and realize the full potential of aftermarket revenue.
Overview
Syncron's AI-powered aftermarket SLM Platform is a holistic, platform approach to managing the asset lifecycle and customer relationship. Combine disconnected parts of aftermarket operations, and turn the data into decisions - your Aftermarket Intelligence.
Complex asset manufacturers using Syncron can drive aftermarket revenue growth in the following ways:
- Present decision-makers with a unified, curated view of their aftermarket operations from which to execute strategy
- Give pricing managers an automated way to update prices on spare parts, with the full backing of advanced machine learning, proven pricing models, and intentional constraints
- Strengthen inventory planners' ability to hone in on keeping high service levels with high margin, utilizing automatic replenishment policies, extensive cost breakdowns, demand type classifications, and advanced simulations
- Allow suppliers to view parts and claims details they may be responsible for, increasing recovery amounts and reducing administrative barriers
- Provide dealers with a unified planning, return ordering, shipping, stocking, and claim experience
- Enable technicians through maintenance on products and parts with a mobile knowledgebase and parts catalog accessible on and offsite, complete with genAI support
- Optimize service contract proftabilty using parts and labor cost estimates
Syncron's focus on the aftermarket ecosystem is ideal for OEMs who want to use their aftermarket as a source of growth.
35+ years of aftermarket expertise translates into Syncron's solutions and services, ensuring you are up and running quickly with the data structure to support your business today and in the future.
World-leading Syncron customers include PACCAR, Hyster-Yale, Electrolux, Mazda, JCB, Terex, Bileko Car Parts.
Contact us to learn more.
Highlights
- Grow aftermarket revenue and profitability by improving aftermarket services and operations at each step of the way, from pricing, to planning, to service - and across your entire network.
- Improve customer service outcomes with increased item availability, at the right price, and removing blockers for dealers and technicians to provide exceptional service.
- Gain visibility and control across your install base and the service lifecycle.
Details
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Features and programs
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Connected Service Platform | Connected Service Platform. Please request a private offer. | $0.001 |
Dimensions summary
This listing offers one pricing dimension: the Connected Service Platform, billed by units under a contract model. Pricing is not published on the Marketplace. Instead, you request a private offer, so the vendor sets terms based on your needs. The platform brings together aftermarket service capabilities such as parts planning, parts pricing, and warranty management. Because pricing comes through a private offer, the unit count and contract details are tailored to your deployment scope. Contact the vendor to receive a quote matched to your requirements.
Top-of-mind questions for buyers
The Marketplace lists the platform in units, but the exact meaning of a unit is set through your private offer. The vendor scopes units to your deployment, such as the service capabilities you enable and their scale. Contact the vendor to confirm how units are counted for your requirements.
The platform combines aftermarket service functions. These include service parts planning for stocking decisions across warehouses, parts pricing to manage margins across channels, and warranty management to process claims and supplier recovery. It also offers analytics for decision-making. Which functions apply to your contract depends on your private offer scope.
This listing uses a contract model, not usage-based hourly billing. You agree to terms upfront through a private offer rather than metering hours as you go. The vendor sets the unit count and pricing to match your deployment. There is no automatic per-hour charge based on live usage.
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Helpful?
Vendor refund policy
We understand that each of our clients has unique needs and requirements when it comes to customer support. That is why we offer a range of flexible support offerings designed to cater to your specific preferences and business goals.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Syncron offers a range of flexible support tiers designed to cater to your specific preferences and business goals. Please visit https://syncron.freshdesk.com/en/support/home or contact us at support@syncron.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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