Sold by: IT-Conductor
Free Trial
IT-Conductor enables organizations to Stop Guessing and Start Managing, by powering an integrated SaaS platform to Automate, Monitor, Manage, and Optimize enterprise applications & services such as SAP
Sold by: IT-Conductor
Overview
IT-Conductor is an enterprise grade IT/SAP Service Management solution in the Cloud providing End-User Experience Monitoring, App & Infrastructure Monitoring, Impact Analysis, Root Cause Analysis, Notification, and IT Process Automation. IT-Conductor Automates so your IT Operations can Accelerate!
Highlights
- Application Performance Management as a Service * Monitor & Manage SAP WITHOUT Installation * Subscription-based, easy wizard-based setup * Powerful best-practices service management templates will save effort and operation costs
- Proactive Performance Management: * Pinpoint Problems with Performance & Availability * Unified service level management provides uniform support of new technologies, components and architectures
- Automated: * Automate Root-cause Analysis by making sense of Application Diagnostics * Integrated Infrastructure provides IT process & runbook automation, including job scheduling
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/month |
|---|---|---|
SAP Bundle | SAP System ID (SID) includes DB/OS | $300.00 |
SAP Application | Incl. Netweaver ABAP/JAVA/BOBJ/Cloud apps without DB/OS monitoring | $200.00 |
SAP Database | SAP Database System ID for HANA, ASE, Oracle includes OS | $150.00 |
Vendor refund policy
- No refunds for monthly or annual terms, but for multi-year terms, unused years can be refunded
- https://www.itconductor.com/it-conductor-faq
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
- Phone including Tollfree North America
- Web Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Dairy
Top class, practical, fast and knowledgeable support, advice (and alerts too)
Reviewed on Dec 07, 2022
Review provided by G2
What do you like best about the product?
Linh and the guys are extremely knowledgable, quick to help and keen to provide more insights towards making our systems more stabile, reliable etc.
What do you dislike about the product?
Nothing - they are a pleasure to work with
What problems is the product solving and how is that benefiting you?
Gives us quick and practical alerts around system stability, availablilty etc. And whenever we do have an issue, they bring great knowledge and experience to bear to help us fix the problem quickly and thoroughly.
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Ravi C.
IT-Conductor offer server comparison feature which is useful to work with multi-region Azure Tenants
Reviewed on Apr 20, 2022
Review provided by G2
What do you like best about the product?
IT-Conductor operated on a secured proxy server behind a customized firewall that can be defined by us. It actively retrieves a set of instructions for carrying out monitoring & automation of our Azure workloads. It also follows brilliant RBAC which dedicates access to objects based on their class, operation type and object values. This offers extensive granular control over all the available functionalities while performing operations in our Azure regions.
What do you dislike about the product?
Since IT-Conductor uses proxy and does not access our monitored system directly, we need to ensure that we stop the gateway so that it will block their access completely. These monitored systems are configured using IT-Conductor agent and so there is no direct user login approach. This can get tedious & complex at times as we work with multiple Tenants to govern our project requirements.
What problems is the product solving and how is that benefiting you?
All our multi-tenant data structures are safely stored in a relational database management system offered by IT-Conductor. To enhance the security further, we define our application security layer to access customer data. It follows sequential tree schematics for our hierarchical data which is easy to navigate, perform comparisons and comprehend our performance metrics in the Azure platform. Drilldown is convenient with this approach and it can effectively monitor the availability of all user-defines services along with infrastructure components that supports our Azure Tenants.
Larry R.
IT Conductor - Making an IMPACT!
Reviewed on Nov 02, 2020
Review provided by G2
What do you like best about the product?
Automation capabilities with this platform are robust, and have already replaced many manual tasks for the customers we have implemented the solution for.
What do you dislike about the product?
Nothing was to dislike about the platform. It takes a little time for familiarization, but that is to be expected.
What problems is the product solving and how is that benefiting you?
Automation capabilities with this platform are robust, and have already replaced many manual tasks for the customers we have implemented the solution for.
Information Technology and Services
Bespoke System Management and Automation for your SAP Environment - with less noise
Reviewed on Nov 01, 2020
Review provided by G2
What do you like best about the product?
There's a wide range of customizations available. The team behind the tool know the pain points of SAP Administration, and are on a continuous journey of pushing out features that are meaningful to those who use it. Minimizing noise from the logs is a great help to focus on things that matter.
What do you dislike about the product?
It takes some time and practice to learn how to unleash the full potential of the tool. But the great thing is that its tailor-made at the start so you can hit the ground running, right after onboarding.
What problems is the product solving and how is that benefiting you?
Have worked with them on a bespoke system refresh project. Every company has their own way of performing refreshes, and IT Conductor has managed to tick all the boxes needed that's specific to a customer. Identifying redundant tasks and automating them has been key to reducing the time and effort spent to finish a system refresh. This allows any company to increase the frequency of refreshes and refresh several systems almost simultaneously because of the quick turnaround.
Recommendations to others considering the product:
Great tool for minimizing noise from daily tasks and alerts so you can focus on projects and more value added activities.
Health, Wellness and Fitness
Great Tool with even better customer support
Reviewed on Nov 01, 2020
Review provided by G2
What do you like best about the product?
Easy and quick installation, adding systems is very easy. It's a nice tool in ensuring the stability of our systems.
What do you dislike about the product?
The tool is providing the information that seeks, however, we would like to see improved UI
What problems is the product solving and how is that benefiting you?
SAP Application and Database Monitoring and Alerting