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    Listing Thumbnail

    EPN SmartLaunch Suite for Freshworks Freshdesk Omni

     Info
    Sold by: EPN.Cloud 
    We provide a one-stop solution for Freshworks Freshdesk Omni, covering licensing, implementation, and consultation services. Freshdesk Omni is an AI-powered, omnichannel customer service software that delivers fast, personalized service through AI agents across all channels. With seamless experiences and AI-enhanced capabilities for your team, it offers a fresh approach to customer service.
    Request private offer
    Listing Thumbnail

    EPN SmartLaunch Suite for Freshworks Freshdesk Omni

     Info
    Sold by: EPN.Cloud 
    Request private offer

    Overview

    Our Solution is ideal for companies seeking guidance to define their process scope and implement Freshworks Freshdesk Omni. Our services include:

    1. Advisory Workshops: We conduct regular meetings with your core team to identify needs and define your project scope.
    2. Configuration and Implementation: We provide Platform Configuration support to help your team fully leverage Freshdesk Omni's capabilities.
    3. User Training Workshop: We deliver hands-on training to optimize your customer service workflow and automation.
    4. Customer Support: We respond to emails within 1 business day. Our support hours are Monday through Friday, 10 AM to 5 PM (GMT+8), excluding Taiwan national holidays.

    Highlights

    • AI-Powered Customer Service：A complete solution that helps service teams improve efficiency and deliver excellent support at every step through AI-enhanced capabilities.
    • Comprehensive Expertise：Our expert team conducts personalized Advisory Workshops and provides Platform Configuration support to help your team fully leverage Freshdesk Omni's capabilities.
    • Dedicated Support：Get hands-on training workshops and fast customer support, with email responses within 1 business day (Monday–Friday, 10 AM to 5 PM GMT+8)

    Details

    Sold by
    EPN.Cloud 
    Categories
    Assessments 
    Implementation 
    Premium Support 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    support@epn.cloud 

    Software associated with this service

    Freshdesk Omni
    By Freshworks Inc.
    Deliver exceptional customer service with Freshworks Freshdesk Omni: an AI-first, omnichannel solution that combines conversational support and ticketing capabilities, ensuring unparalleled experiences.
    View product