Overview
The Claude Platform on AWS is a native AWS service that provides access to the full Claude Platform experience. Authentication uses AWS IAM, usage is billed through AWS, and spend retires against existing AWS commitments. Anthropic operates the service on AWS infrastructure.
The service includes platform and API features such as skills, code execution, web search, and MCP connectors. It also includes access to the Claude Console, which provides a prompt improver, prompt generator, evaluation tools, and model comparison.
Highlights
- Access the full range of platform and API features including skills, code execution, web search, MCP connectors, and the Claude Console.
- AWS IAM authentication and AWS billing. Spend retires against existing AWS commitments.
- Includes the Claude Opus, Sonnet, and Haiku models, with new models available as they launch.
Details
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Pricing
Dimension | Cost/unit |
|---|---|
Consumption billing unit for Claude Platform usage across all models and features. | $0.01 |
Vendor refund policy
We do not issue refunds for Claude Platform.
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Vendor Support: Please reach out to sales@anthropic.com with any questions or for options on pricing or contracts.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Billing issues have undermined trust and make resolving overcharges extremely frustrating
What is our primary use case?
My main use case for Anthropic Claude Platform is to communicate better with my clients. I have been adding contact details, client details, and all related emails, all related notes, and performance reports, then generating a summary of ways to communicate better with them.
Using Anthropic Claude Platform has changed the way I interact with my clients, and it has deepened the relationship.
What is most valuable?
The best feature Anthropic Claude Platform offers is the agentic part of it, which allows me to write files and create reports, which I find valuable.
The agentic capabilities, such as writing files and creating reports, have helped me by making preparation for a client meeting easier.
Anthropic Claude Platform has positively impacted my organization, but I am more interested in reviewing AWS , not Anthropic.
What needs improvement?
Anthropic Claude Platform has helped with my main use case, but AWS Bedrock is difficult to work with.
I have not noticed any issues with the AWS integration, but Anthropic themselves are difficult to deal with. They overcharged me by $1900 last month, and I am trying to get my money back while they keep sending me an AI support tool, which is a disaster.
When I tried to resolve the issue with Anthropic's support, they responded and said they would give me a refund in five to ten days, and now it is 12 days later, and they are saying they do not even know my account.
It would be helpful to talk to a human who would actually look at this problem and understand what is going on regarding the needed improvements in customer support or billing issues.
I gave it a two because of this billing problem and the inability to get any response from them.
It was very confusing to deploy Anthropic Claude Platform in my AWS environment.
My experience with the configuration process involved having to talk to support and realizing that they were not able to help, so I had to figure it out myself using AI.
For how long have I used the solution?
I have been using Anthropic Claude Platform for about a year and a half but I am new to using it via AWS Bedrock platform.
What other advice do I have?
I do not wish to add anything else about the features that stand out for me.
Anthropric Claude Platform integrates with other AWS services I use, and that is the only reason I am at AWS Bedrock.
My experience with the procurement process was very easy.
The metering and billing experience is very clear; I can understand what is going on, and it is pretty good.
I have no advice to give to others looking into using Anthropic Claude Platform.
I gave this review a rating of two.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
AI assistant has transformed security investigations and now drives faster, deeper threat analysis
What is our primary use case?
Anthropic Claude Platform serves as our primary AI-assisted cyber security operations tool, where we use it for vulnerability analysis, threat intelligence enrichment, security report generation, incident investigation, and have integrated it with multiple tools while creating our own.
We also utilize Anthropic Claude Platform for writing our detection use cases, analyzing cloud security findings, explaining IAM permissions, and creating security documents that summarize threat reports, which help in generating leadership representation and aiding junior analysts in understanding complex attack techniques.
What is most valuable?
Anthropic Claude Platform significantly helps with incident investigation and report generation by analyzing newly published CVEs automatically, generating executive summaries, technical analysis, remediation recommendations, and exploitable assessments in less than a minute, which previously took analysts around 30 to 40 minutes per vulnerability.
The biggest strength of Anthropic Claude Platform is its reasoning capabilities; it understands long security documents extremely well and provides structured responses, handling large enterprise reports without losing context and generating high-quality technical explanations.
The reasoning capabilities of Anthropic Claude Platform have helped our team tremendously, especially when we import a file with over a million lines of vulnerabilities to prioritize them based on risk and CVSS.
Anthrophic Claude Platform generates high-quality technical explanations and is very effective for summarization and documentation.
Anthrophic Claude Platform has positively impacted our organization by allowing our analysts to spend less time writing reports and more time investigating actual security issues, as it assists with documentation, root cause analysis, and remediation guidance, significantly improving our overall threat governance team.
We have observed specific outcomes from Anthropic Claude Platform, including approximately 40 to 50% improvement in analyst productivity for documentation, vulnerability analysis, and executive reporting, with report preparation time reduced by nearly 70%.
The main improvement is productivity, as tasks that previously took several hours can now be completed much faster, reducing our manual work and allowing the team to focus on higher value activities.
What needs improvement?
In terms of needed improvements for Anthropic Claude Platform, I would suggest having the ability to integrate with multiple security platforms such as vulnerability platforms, SIEM tools, and ticketing systems, automating the support remediation workflow.
For how long have I used the solution?
I have been working with Anthropic Claude Platform for the last one year, after our team successfully evaluated it in 2024 and adopted it within our security organization for AI-assisted cyber security use cases.
What do I think about the stability of the solution?
Our experience with Anthropic Claude Platform has been very positive, and it has proven to be stable and reliable for our day-to-day enterprise security operations.
What do I think about the scalability of the solution?
The scalability of Anthropic Claude Platform is good, as it scales well across our different security teams, including SOC analysts, vulnerability management, cloud security engineers, governance teams, and security leadership.
How are customer service and support?
Customer support for Anthropic Claude Platform has been better than expected, with our interactions always being positive, as technical queries are handled professionally and documentation is comprehensive.
Which solution did I use previously and why did I switch?
Prior to choosing Anthropic Claude Platform, we evaluated other options including Google Gemini and Microsoft Copilot, among others, before making our enterprise decision to choose Claude.
Before adopting Anthropic Claude Platform, most of our analysis and documentation were performed manually, using traditional search tools such as Google and our internal knowledge repository, leading us to evaluate multiple enterprise platforms before selecting Claude for its reasoning capabilities.
What was our ROI?
We have seen a return on investment with Anthropic Claude Platform, observing a 40 to 50% improvement in analyst productivity and a report preparation time reduction of nearly 70%, significantly speeding up our security investigations.
What other advice do I have?
My advice for others looking into using Anthropic Claude Platform is to not treat it solely as a chatbot; instead, view it as an AI security assistant that can be integrated into vulnerability management, threat intelligence, and cloud security documentation.
Anthrophic Claude Platform is a good tool that helps reduce work and save time significantly when used correctly.
In terms of accuracy and reliability of output, we have not faced issues with Anthropic Claude Platform regarding our documents or responses, but we acknowledge that AI can make mistakes and require reviews for output verification.
We are currently using it with guardrails and monitoring every aspect since we deal with multiple vendors and customers providing critical sensitive information for analysis.
I would rate this review 9 out of 10.
Hands-free development has transformed my workflow and now powers full-scale payment projects
What is our primary use case?
I built an entire payment processing system, functioning as a payment gateway aggregator system in Bangladesh, locally. It took only one day, 24 hours, for me to complete. This is similar to SSLCOMMERZ or other systems we have in our country. From this experience, I have the belief that Anthropic Claude Platform can do anything if we provide the best prompts and messages. If we simply have normal conversations with it, it will consume our time.
A few minutes ago, I was doing automation work. I was developing a simple personal admin panel which would run multiple browsers, such as Playwright, and automate product data from different sources. I was using a CLI called Kiro that also uses Anthropic Claude Platform as well. However, I noticed that it did not work perfectly for me. Whatever I was asking, it was doing only 50% of the work. Then I had to go out from my house for 30 minutes. What I did was enable my Anthropic Claude Platform CLI and selected the model 4.8, Cloud Opus 4.8, and I sent a prompt: 'Hey, I am actually leaving the room now. I have to go somewhere. I am doing this one, I did this, and now I am stuck here. So after I come back to my desk, I would to see this personal admin panel fully developed and production level. I can actually use it. A second time, I do not want to actually touch my code base.' When I came back, I saw that it had already sent me a lot of emojis with joy and told me, 'Hey, your platform is done.' I was amazed at the result.
On a daily basis, I advise others to use Anthropic Claude Platform. I have my younger brother who was developing an e-sport platform, and I convinced him to use Anthropic Claude Platform. It is important to spend not much time coding manually but to use this tool to expedite the coding process. I connect with terminals on my mobile phone, and whether I am at a cafe or elsewhere, I use Anthropic Claude Platform to manage servers and projects. Simply put, it has become an indispensable tool for me and those around me.
What is most valuable?
As a coder, the hands-free CLI tool, particularly Anthropic Claude Platform, is invaluable. Its ability to process extensive tasks with conversation-style simplicity is unparalleled. For instance, completing complex software projects incredibly fast, potentially in mere days, showcases its power. It empowers individuals who may not have large development teams to achieve substantial outcomes independently. Anthropic Claude Platform can automate many tasks simultaneously, making it a standout feature.
Even in an outage or while multitasking, I utilize Anthropic Claude Platform. With just a few commands, it can continue its processes, interact with expansive databases, and manage diverse applications without constant oversight. This capacity to function seamlessly in high-demand environments is a core strength of the platform. My experience shows that credible teams can mirror full-scale innovative solutions using Anthropic Claude Platform, such as a complete payment processing system within a day.
Furthermore, I sincerely appreciate the adaptability to integrate with various systems. Different tasks necessitate specific AI solutions, and Anthropic Claude Platform, with its integration, can circulate tasks across numerous platforms. The process is smooth, allowing for prompt execution of large-scale resolutions, such as Cloud Opus 4.8.
What needs improvement?
Sometimes I regret that Anthropic Claude Platform does not quite match up to other services such as ChatGPT 5 regarding design capabilities. While the technical side is exceptional, boosting the design functionality would be appreciated. When I need designs that can compete with what Google AI Studio or Vertex AI offers, it sometimes falls short. I understand that each service is distinct and cannot do everything, but design improvements would be a welcome addition.
For how long have I used the solution?
I have been using Claude platform for 2 years.
How are customer service and support?
The customer service could engage more proactively, matching my enthusiastic commitment. I think I lack a direct channel to engage swiftly with Anthropic's team, similar to the support I have been provided with from NVIDIA or other platforms such as Intercom and Notion . Anthropic's improvements to this sector could mirror successes observed elsewhere, enhancing user relations.
What was our ROI?
The unique aspect of my venture is the zero-marketing cost, which is quite beneficial. Leveraging my significant following on social platforms, I can ensure a robust initial user base without additional expenses. Capital invested, such as $200,000 in AWS , manifests that I am dedicated to seeing the ROI through strategic launch activities.
What's my experience with pricing, setup cost, and licensing?
I have deposited 200,000 USD on Amazon already, dedicated towards utilizing AWS services as my primary infrastructure. This investment underlines my commitment to utilizing Anthropic Claude Platform effectively for my needs and my startup's expansion.
Which other solutions did I evaluate?
If I require photo editing or purely research tasks, ChatGPT aids me excellently. If any technological or AI purposes arise demanding Claude's accuracy, I primarily use Anthropic Claude Platform. This exemplifies how alternate solutions offer tailored support to my needs.
What other advice do I have?
My advice to other people is very simple. I recommend using Anthropic Claude Platform for its efficiency. When someone, such as my younger brother, develops software manually, I advise them to let Anthropic Claude Platform manage the workload, allowing focus to shift to marketing. It is my daily companion, accessible anywhere, ensuring my productivity is not hindered.
Another key insight revolves around the opportunity for collaboration in regions such as Bangladesh. There is potential in addressing the gap for localized solutions, allowing integration with Anthropic Claude Platform or ChatGPT, using our local payment gateways. Introducing such initiatives will tap into neglected markets, bringing thousands of users onboard. Given the market's readiness, this is an area ripe for exploration.
I am providing this review with a rating of 10 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Small team has delivered rigorous due diligence workflows and runs long document analysis reliably
What is our primary use case?
We use the Claude Platform as the core reasoning layer for our AI-native due diligence product. This platform powers document extraction, multi-agent orchestration, and analysis across financial, legal, and compliance workflows.
How has it helped my organization?
The platform allows a very small team to ship capabilities that would normally need a much larger one. Long-context handling and strong reasoning meaningfully cut the manual effort in our extraction and analysis pipelines, and reliability has been high enough to run in production.
What is most valuable?
I find the large context window for processing long documents, strong structured output, and tool-use reliability for agent workflows to be valuable features. Consistent instruction-following reduces post-processing, which is also beneficial.
What needs improvement?
I think more predictable rate-limit/quota headroom for batch and high-throughput workloads, along with tighter native batch-inference ergonomics, would be helpful.
For how long have I used the solution?
We have been using the solution for less than a year.
Which solution did I use previously and why did I switch?
We evaluated multiple frontier models and consolidated core workloads onto Claude for its reasoning quality and reliability on long, complex documents.
What's my experience with pricing, setup cost, and licensing?
I suggest modeling the cost against time saved on knowledge work rather than per-token in isolation. For reasoning-heavy workloads, the throughput-to-quality ratio is what matters.
Which other solutions did I evaluate?
Before standardizing on Claude, we evaluated OpenAI, Google AI Studio, and Google Vertex AI . We consolidated core reasoning and document-heavy workloads onto Claude for its long-context handling, structured output, tool-use reliability, and consistency on complex, regulated material.
What other advice do I have?
I believe it is a strong fit for complex, regulated, document-heavy workflows.