Managed Detection and Response — Powered by SentinelOne

Advantage Managed Detection and Response

A managed detection and response service for organisations that need specialist security expertise and timely action against cyber threats without building an in-house Security Operations Centre (SOC).

Advantage combines SentinelOne’s AI-driven endpoint protection with experienced security analysts, proactive threat hunting and clear escalation processes. Our Protect team investigates suspicious activity, prioritises threats and provides actionable recommendations to help contain attacks, reduce disruption and strengthen your security posture.

Who This Service Is For

Organisations with lean IT teams: Your team manages day-to-day technology operations but lacks the resources for round-the-clock security coverage. Advantage extends your capabilities with specialist threat investigation, continuous threat hunting and 24/7/365 handling of critical and high-priority alerts.

Businesses protecting sensitive information and essential operations: You need to reduce the risk of data loss, operational disruption and reputational damage. Advantage helps identify threats affecting protected endpoints, escalates events that require action and provides reporting to support security oversight.

What You Get

Managed endpoint detection and response: SentinelOne technology and Advantage analysts work together to detect and investigate malicious, suspicious or abnormal activity across protected workstations and servers.

24/7/365 critical and high-priority alert coverage: Alerts are triaged and escalated through your agreed communication plan.

Proactive threat hunting: Regular and continuous analyst-led hunting across the monitored environment helps identify known and emerging threats.

Actionable response guidance: Investigated alerts are prioritised and passed to your nominated contacts with recommended actions to support containment and remediation.

Ongoing detection improvement: Threat intelligence feeds, research and use case development help keep the service aligned with changing threats.

Security visibility and reporting: Access security information through the cloud interface, with service reporting covering monitored hosts, resolved threats and threat-hunting activity.

Operational SLAs

The service includes defined targets for triaging alerts and passing them to your team for action:

Critical and high-priority alerts: Less than 30 minutes during business hours and less than 60 minutes after hours.

Medium-priority alerts: Less than three business hours.

Low-priority alerts: Less than eight business hours.

New detection use cases: Less than five business days.

Targets apply under the agreed service schedule.

Pricing Structure

Pricing is tailored to your protected environment and agreed service requirements. Advantage works with you to define endpoint coverage, platform requirements and any additional services before providing a proposal.

Specialist Incident Response is available as a separately charged service.

How Onboarding Works

Getting started follows a structured approach:

Scoping and discovery: Advantage reviews your environment, identifies the endpoints requiring protection and establishes your security priorities.

Platform deployment and validation: Endpoint connectivity and visibility are checked to support effective monitoring.

Service configuration: Detection requirements, nominated contacts, escalation paths and response responsibilities are agreed.

Ongoing service delivery: The service moves into managed monitoring, alert investigation, proactive threat hunting and continuous improvement.

Onboarding scope and timing are agreed around your environment and deployment requirements.

Why Advantage

New Zealand-based security specialists: Work with a dedicated Protect team that understands local organisations and operates as an extension of your IT team.

ISO/IEC 27001 certified and 100% Kiwi-owned: Partner with a security-focused business built on trust and long-term relationships.

SentinelOne technology and expertise: Combine AI-driven endpoint protection with experienced analysts who investigate threats and guide action.

Support for organisations of different sizes: Access specialist security capabilities suited to small, medium and large businesses across New Zealand and Australia.

Get Started

Request a scoping discussion to assess your endpoint environment and identify the MDR coverage your organisation needs. Advantage will review your requirements, establish response priorities and provide a tailored service proposal.

Use the AWS Marketplace contact option or contact sales@advantage.co.nz