Sold by: Modulate
Deployed on AWS
ToxMod is gaming's only proactive, voice-native moderation solution. Built on advanced machine learning technology and designed with player safety and privacy in mind, ToxMod triages voice chat to flag bad behavior, analyzes the nuances of each conversation to determine toxicity, and enables moderators to quickly respond to each incident by supplying relevant and accurate context. In contrast to reactive reports, which rely on players to take the effort to report bad behavior, ToxMod is the *only* voice moderation solution in games today that enables studios to respond *proactively* to toxic behavior and prevent harm from escalating. Developers and game studios of all sizes use ToxMod to reduce churn, delight players, and build healthier communities.
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Overview
ToxMod is gaming's only proactive, voice-native moderation solution. Built on advanced machine learning technology and designed with player safety and privacy in mind, ToxMod triages voice chat to flag bad behavior, analyzes the nuances of each conversation to determine toxicity, and enables moderators to quickly respond to each incident by supplying relevant and accurate context. In contrast to reactive reports, which rely on players to take the effort to report bad behavior, ToxMod is the only voice moderation solution in games today that enables studios to respond proactively to toxic behavior and prevent harm from escalating. Developers and game studios of all sizes use ToxMod to reduce churn, delight players, and build healthier communities.
Highlights
- Proactive, voice-native moderation, proven in top titles like Call of Duty to reduce toxicity exposure and increase player engagement
- Native integration with top game engines + voice solutions, plus customizable options for more unique tech stacks
- Identify unreported harms, and quickly validate user reports, all in one simple interface
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Starter Tier | For studios looking to test out ToxMod more flexibly. For longer-term/larger-scale deals, please reach out through Private Offers. | $0.00 |
Dimensions summary
ToxMod offers one purchasable option here: the Starter Tier, billed in units. This tier suits studios that want to test ToxMod with more flexibility. It includes a one-time bundle of voice hours, and you buy units to cover your usage. For longer-term or larger-scale needs, you arrange terms directly with the vendor through Private Offers rather than buying this tier. Pricing centers on voice hours processed, so your cost tracks how much voice audio ToxMod moderates.
Top-of-mind questions for buyers
A voice hour measures the amount of live or recorded audio ToxMod processes for moderation. The system listens to voice channels and analyzes tone, escalation, and behavioral signals. Your usage adds up based on how many hours of voice audio pass through ToxMod, not the number of players or servers.
The Starter Tier includes a one-time bundle of 1,500 voice hours. Once you use those hours, additional voice hours are charged at an hourly rate. This tier is meant for testing ToxMod. For ongoing or larger volumes, you arrange terms with the vendor through Private Offers.
You buy units that cover a one-time bundle of voice hours, giving you flexibility to test ToxMod. Cost tracks the voice audio processed rather than a fixed continuous subscription. Studios needing longer-term or larger-scale commitments arrange those separately with the vendor through Private Offers instead of this tier.
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No refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support portal is linked from within the ToxMod console once you've accessed your account. If you cannot access your account, you can email support@modulate.ai as a fallback.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
MANASSWI D.
honest review of the world's only full-coverage voice moderation solution
Reviewed on Sep 08, 2022
Review provided by G2
What do you like best about the product?
- firstly, I like its customer support
- changed the future of gaming with the great tech support
- helpful for many gamers across the world
- issues being solved before players left the game
- changed the future of gaming with the great tech support
- helpful for many gamers across the world
- issues being solved before players left the game
What do you dislike about the product?
ToxMod is now only there to solve the issues in the English Language, whereas there are players who speak languages like Korean, German, Spanish, Mandarin, French and many more languages across the world
What problems is the product solving and how is that benefiting you?
Currently, ToxMod is working on adding multiple Languages like german, Spanish, french,korean, etc. it will help players across the world from quitting the game they love to play.