Sold by: ReliaQuest
Deployed on AWS
ReliaQuest, the force multiplier of security operations, increases visibility, reduces complexity, and manages risk with its cloud native security operations platform, GreyMatter. ReliaQuest GreyMatter is built on an XDR architecture and delivered as a service anywhere in the world, any time of the day, by bringing together telemetry from tools and applications across cloud, on-premises, and hybrid cloud architectures.
4.7
Overview
ReliaQuest, the force multiplier of security operations, increases visibility, reduces complexity, and manages risk with its cloud native security operations platform, GreyMatter. ReliaQuest GreyMatter is built on an XDR architecture and delivered as a service anywhere in the world, any time of the day, by bringing together telemetry from tools and applications across cloud, on-premises, and hybrid cloud architectures.
Delivered as a service, we combine the power of Security Operations technology and 24x7x365 security expertise to give our customers the visibility and coverage they require to accelerate incident response and better manage cyber risk.
Customized options are available to meet organizational requirements via Private Offer. For more information and/or custom scoping and quote via Private Offer, reach out to ReliaQuest at AWSMarketplaceSales@reliaquest.com .
Highlights
- Get unparalleled visibility across your security tools whether on-premises or in one or more clouds
- Streamline, unify, and automate security operations processes to reduce MTTR from hours to just minutes
- Model the business impact of adding new security tools to your environment to help pick solutions that best meet the IT security needs of your organization and improve security posture with actionable metrics and coverage that maps to industry-standard frameworks
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
GreyMatter | GreyMatter SIEM Integration Plus and Ongoing Enablement up to 2k EPS | $226,000.00 |
Digital Risk Protection | ReliaQuest GreyMatter Digital Risk Protection (DRP) helps you protect your brand, detect data loss, and manage your attack surface through continuous monitoring of open, deep, and dark web sources. Actionable threat intelligence and automated response capabilities integrated into your existing SecOps workflow helps you isolate and remove legitimate threats without disrupting your team. Plus, the ReliaQuest Threat Research team provides threat intelligence like targeted threat-actor research to help you proactively protect your organization. | $226,000.00 |
Vendor refund policy
Please reference EULA for Termination Rights Or contact Sales
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Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
We're invested in your team and your business. At the outset, you get a customer success manager (CSM) who is dedicated to your success. Your CSM will be in constant touch with you to ensure we are not just meeting but exceeding your expectations. Additionally, all customers will be given access to GreyMatter and will have access to a 24x7x365 support line. GreyMatter Support: (813) 518-6565, option 3
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By ReliaQuest
By IBM Security
By Trellix
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Extended Detection and Response Architecture
Built on XDR architecture for integrated threat detection and response across multiple security tools and data sources
Multi-Environment Telemetry Aggregation
Aggregates telemetry from tools and applications across cloud, on-premises, and hybrid cloud architectures
Security Operations Automation
Streamlines, unifies, and automates security operations processes to reduce mean time to response from hours to minutes
Cross-Platform Visibility
Provides visibility across security tools deployed on-premises or in one or more cloud environments
Security Posture Assessment
Models business impact of security tool additions and provides actionable metrics mapped to industry-standard frameworks
Security Information and Event Management
Real-time monitoring and visibility for threat detection including ransomware, insider threats, and cloud attacks with security analytics for rapid investigation and prioritization of critical threats.
Incident Response Automation and Orchestration
Automation and orchestration of incident response workflows with consistent, optimized, and measurable process execution.
Enterprise-Grade AI and Automation
Embedded artificial intelligence and automation capabilities designed to increase analyst productivity and accelerate incident lifecycle management.
Multi-Source Data Correlation
Correlation of data across users, networks, and cloud-native services to identify threats including cloud misconfigurations, policy changes, and suspicious user activity with alert deduplication.
Hybrid and Cloud Environment Integration
Centralized visibility across hybrid cloud and on-premises environments with deep integrations to AWS security services including Security Hub, CloudTrail, GuardDuty, Network Firewall, WAF, Detective, CloudWatch, and VPC Flow Logs.
Multi-Source Threat Data Integration
Correlates security events from Trellix Security Platform and over 500 third-party tools including 13 AWS integrations to create unified threat visibility across the security stack.
AI-Driven Alert Triage and Prioritization
Applies artificial intelligence-driven analytics to perform 100% alert triage, prioritize threats, and provide GenAI-powered insights for threat investigation and remediation guidance.
No-Code Automation for Investigation and Response
Provides UI-driven, point-and-click automation capabilities to offload repetitive security operations tasks and accelerate investigation and response workflows.
Pre-Built Analytics and Correlation Rules
Ingests data from multiple sources and correlates events using pre-built analytics and rules to reconstruct complete attack narratives and reduce manual investigation pivots.
Multi-Deployment Architecture Support
Supports cloud, hybrid, and air-gapped deployment models with an open integration ecosystem for flexible security infrastructure configurations.
Standard contract
No
No
No
Customer reviews
Md Yousuf Khan
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
Reviewed on Mar 16, 2026
Review provided by PeerSpot
What is our primary use case?
I use ReliaQuest GreyMatter for detection and response, XDR , and SIEM . The best features I like about GreyMatter the most are its efficiency and user experience.
What is most valuable?
I use real-time monitoring in ReliaQuest GreyMatter , which significantly improves my security posture.
The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction.
The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats.
The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions.
I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.
What needs improvement?
Areas that have room for improvement include user interface and integration.
For how long have I used the solution?
I have been using ReliaQuest GreyMatter for one year.
What do I think about the stability of the solution?
The stability is quite stable. I would rate the stability from 1 to 10 as an 8.
What do I think about the scalability of the solution?
For scalability, I rate it a 9.
How are customer service and support?
I would rate the technical support that ReliaQuest provides as a solid 8 out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
What about the implementation team?
ReliaQuest GreyMatter does require some upkeep, and it was purchased through a direct purchase.
What was our ROI?
ReliaQuest GreyMatter saves around 60% of time or resources.
What's my experience with pricing, setup cost, and licensing?
I find that the pricing is cost-effective.
Which other solutions did I evaluate?
When comparing ReliaQuest GreyMatter with other solutions such as CrowdStrike, Palo Alto, and Sentinel , I find that the pricing is cost-effective, and its deployment can be cloud-based, on-premises, or hybrid.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Zaid bin junaid
Improved threat detection has reduced incidents and has automated investigations with AI
Reviewed on Jan 25, 2026
Review from a verified AWS customer
What is our primary use case?
Our main use case for ReliaQuest GreyMatter is to detect any kind of threat, as it is basically able to connect to multiple tools which we are using, such as SIEM , EDR, and cloud logs, for good visibility and holistic visibility.
There was a phishing attempt in the organization six months back that was detected by our use of AI agents in ReliaQuest GreyMatter , which helped us to detect the threats within five minutes.
How has it helped my organization?
ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen.
This 200% ROI is coming from all aspects of our savings, mostly the cost saving in software purchasing as well as the cost saving in case of security concerns.
The reduction in triage is another benefit we have seen.
What is most valuable?
There are multiple features of ReliaQuest GreyMatter which I love personally. The agentic AI, which helps in autonomous investigation and containment, is multiplying the speed of the task to be done.
Features such as managed service integration and MDR with human expertise when needed are some major features which I love about ReliaQuest GreyMatter.
What needs improvement?
If I need to suggest something which can be improved, then definitely it would be in case of the UI, which could be improved.
The UI is the only concern from my end. Apart from that, I do not feel that anything needs to be changed.
For how long have I used the solution?
I have been working in my current field for the last seven to eight years.
What do I think about the stability of the solution?
ReliaQuest GreyMatter is definitely a stable solution. We did not face any kind of problems or challenges while using it.
What do I think about the scalability of the solution?
ReliaQuest GreyMatter is definitely a scalable solution. We can scale up or down easily as per our needs.
How are customer service and support?
Customer support deserves a 10 out of 10. They resolved my query within 35 minutes regarding an update issue.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of ReliaQuest GreyMatter was pretty straightforward. It was done within a day with the help of the ReliaQuest team.
The configuration process is really good, and we were able to configure the solution well.
What about the implementation team?
ReliaQuest GreyMatter integrates with almost all the solutions we are using seamlessly without any problem in the connectors.
What's my experience with pricing, setup cost, and licensing?
Pricing, setup cost, and licensing has been really good as compared to other solutions.
The metering and the billing experience has been a game changer for us, as we got really good discounts and contracts based upon our use cases.
Which other solutions did I evaluate?
We have definitely evaluated multiple options such as GreyMatter, Cortex , SIEM , CrowdStrike, and SentinelOne as alternatives while purchasing the software.
What other advice do I have?
Anyone looking for a really good response solution with autonomous capabilities should definitely consider ReliaQuest GreyMatter.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Manufacturing
Exceptional Visibility and Ease of Integration for Security Teams
Reviewed on Nov 12, 2025
Review provided by G2
What do you like best about the product?
ReliaQuest GreyMatter provides exceptional visibility across our company's entire security stack. The integration with SIEM and EDR tools was seamless, and the platform's ability to normalize and correlate data from multiple sources saves us countless hours. The dashboards are intuitive, and the threat detection capabilities are top-notch.
The benefits of having RQ GreyMatter:
- Centralized visibility across IT and OT environments
- Faster detection and response
- Great support and proactive threat intelligence
The benefits of having RQ GreyMatter:
- Centralized visibility across IT and OT environments
- Faster detection and response
- Great support and proactive threat intelligence
What do you dislike about the product?
There is a learning curve when setting up advanced automation workflows, but once through all that the documentation and support team make it manageable.
What problems is the product solving and how is that benefiting you?
Consolidates alerts from multiple security tools (SIEM, EDR, IDS) into a single platform. Integrates threat intelligence for faster context gathering. Acts as a “force multiplier” by integrating Splunk, CrowdStrike, and other tools into one operational view.
Ben B.
Saves Time with Seamless Integrations
Reviewed on Nov 12, 2025
Review provided by G2
What do you like best about the product?
The amount of time it saves me on investigations - both within GreyMatter itself and all the various tools it integrates with and monitors
What do you dislike about the product?
Some of the configurations and new features are not always intuitive
What problems is the product solving and how is that benefiting you?
We're a highly efficient Cybersecurity team with a wide array of tools are our disposal. One challenge with that is managing our time to leverage all the various tools. GreyMatter and the associated integrations with those tools ensure that there's always eyes on the infrastructure we are trying to protect.
What we've especially enjoyed about GreyMatter is the support side. Whether it be our Customer Success Manager or our Engineer that we work with on a nearly daily basis, our needs are being addressed in a timely and caring manner as opposed to the work being outsourced to a call center where we are just another number.
What we've especially enjoyed about GreyMatter is the support side. Whether it be our Customer Success Manager or our Engineer that we work with on a nearly daily basis, our needs are being addressed in a timely and caring manner as opposed to the work being outsourced to a call center where we are just another number.
David H.
Centralized Security Management with Stellar Support
Reviewed on Nov 12, 2025
Review provided by G2
What do you like best about the product?
I use ReliaQuest GreyMatter as a single pane of glass to manage security alerts from multiple appliances, which is incredibly valuable for streamlining our security operations. One of my favorite features is the AI summary and analysis included with every raised incident. It's presented in human-readable language, includes all relevant data points, and is easy to act upon, which significantly enhances our response times. Additionally, the initial setup was quite straightforward, thanks to the knowledgeable onboarding team who guided us through the entire process. The integration capabilities are impressive, as GreyMatter connects seamlessly with our existing tools like Microsoft Defender suite, Microsoft Sentinel, PaloAlto Firewall, and AbnormalAI, creating a unified security workflow. Furthermore, the product's custom deployed rules have been instrumental in alerting us to security incidents that other platforms have overlooked. I also appreciate the exceptional customer service, which has been consistently top-notch, adding considerable value to our overall experience with ReliaQuest GreyMatter.
What do you dislike about the product?
I find the ReliaQuest GreyMatter android app a bit clunky, especially during the sign-in process. While I understand that most people use iOS, it would be beneficial to see improvements made for Android users.
What problems is the product solving and how is that benefiting you?
I use ReliaQuest GreyMatter to centralize security alerts, solving the issue of managing events across multiple tools. It provides AI-driven summaries and custom rules, enhancing incident response and detection, making security management more efficient.