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    Latch - AI Process Capture and Workflow Automation for Finance Teams

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    Sold by: Latch 
    Latch captures how finance teams actually work and turns those processes into deterministic automations - no prompts or code required.

    Overview

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    Capture How Work Actually Gets Done - Then Automate It

    Latch captures how your finance team actually works and turns those processes into reliable automations - without anyone writing prompts or code. Instead of building workflows from scratch, Latch learns directly from the people who do the work every day.

    How Latch Works

    A user starts a recording in the Latch desktop app (available for macOS and Windows), performs a task the way they normally would, and talks through their process. Latch captures three streams simultaneously:

    • Narration - the user's spoken explanation of what they are doing and why
    • Screen activity - screenshots on every event plus a full screen recording
    • Accessibility data - clicks, keystrokes, and copy-paste actions

    Latch's models process these streams into a detailed process model and a knowledge graph of what was done and why - including exceptions, edge cases, and judgment calls that never make it into written SOPs. Latch then asks follow-up questions about decision criteria and edge cases it observed, ensuring nothing is missed.

    Sidekicks: Deterministic Automations, Not Free-Roaming AI Agents

    From a captured session, users can build a sidekick - a scoped automation that runs the process the same way every time. Sidekicks are deterministic code, not unpredictable AI agents. AI is used only where judgment is genuinely needed.

    When a sidekick encounters something that does not match what it learned - for example, a customer name that differs between two systems - it stops, explains the issue in plain language, and asks the user how to proceed. This approach keeps humans in control while eliminating repetitive manual effort.

    Transparency and control at every step:

    • Before the first run, Latch lists every step in the sidekick's scope and the reason for each permission it requests
    • Users approve only the apps the sidekick needs and can test before it touches real data
    • Each sidekick runs in its own sandbox on the user's machine
    • Every run produces a step-by-step log for full auditability

    The captured knowledge graph can also be made available to your organization's own AI tools over MCP, extending the value of documented processes across your technology stack.

    Purpose-Built for Accounting and Finance Teams

    Latch is initially focused on accounting and finance teams, whose processes are long, detailed, and exception-heavy:

    • Month-end close
    • Bank reconciliations
    • Invoicing
    • Moving actuals into financial models
    • Accounts payable and reporting workflows

    Real-world example: A controller's monthly task of pulling actuals from Xero into a Google Sheets financial model took about 15 minutes and more than 200 clicks. After one recorded session, a Latch sidekick runs it on a schedule with no manual time required.

    Best-Fit Customers

    Latch is designed for mid-market and larger organizations, typically several hundred employees or more, in industries such as manufacturing, distribution, real estate, and services.

    Works Alongside Your Existing Systems

    Latch does not replace your current tools - it runs inside the applications your team already uses, including:

    • Excel and Google Sheets
    • QuickBooks, Xero, NetSuite, and Sage Intacct
    • Other finance and productivity applications

    Latch is not a general ledger or practice management system. It enhances the systems you already rely on by automating the manual work that connects them.

    Security

    Latch is SOC 2 compliant. All data is encrypted in transit (TLS 1.2) and at rest (AES-256). Sidekicks run in isolated sandboxes on the user's machine, and every action is logged for complete transparency.

    Key Outcomes for Your Finance Team

    • Eliminate manual process documentation - Latch captures workflows as they happen, creating accurate documentation automatically
    • Reduce repetitive manual work - Turn captured processes into sidekicks that run reliably on schedule
    • Maintain control and auditability - Every automation is transparent, sandboxed, and logged step by step
    • Preserve institutional knowledge - Capture the judgment calls and edge cases that live only in your team's heads
    • Deploy without disruption - No system replacements, no code, and no prompt engineering required

    Highlights

    • Record Once, Automate Forever: Start a recording in the Latch desktop app (macOS or Windows), perform a task as you normally would, and narrate your process. Latch captures your screen, clicks, keystrokes, and narration simultaneously, then builds a process model and knowledge graph that includes exceptions, edge cases, and judgment calls that never make it into written SOPs. Latch even asks follow-up questions about decision criteria it observed during the session.
    • Deterministic Sidekicks, Not Free-Roaming Agents: From a captured session, build a 'sidekick' - a scoped automation that runs your process the same way every time. Sidekicks use AI only where judgment is needed. When a sidekick encounters something unexpected, it stops, explains the issue in plain language, and asks how to proceed. Every sidekick runs in its own sandbox, lists each step and permission before the first run, and produces a step-by-step log of every execution.
    • Purpose-Built for Accounting and Finance: Latch is designed for the long, detailed, exception-heavy processes finance teams handle daily - month-end close, bank reconciliations, invoicing, and moving actuals into financial models. It works alongside tools you already use, including Excel, Google Sheets, QuickBooks, Xero, NetSuite, and Sage Intacct. Latch is SOC 2 compliant with data encrypted in transit (TLS 1.2) and at rest (AES-256).

    Details

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    Pricing

    Latch - AI Process Capture and Workflow Automation for Finance Teams

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (4)

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    Dimension
    Description
    Cost/month
    Solo
    Solo is built for individuals. You get 500 credits every month for one user, which is enough for steady day-to-day work. Setup is self-serve, so you can sign up and start right away, and community support is there if you have questions. Choose Solo if you work on your own and want a simple, affordable plan.
    $50.00
    Power
    Power is built for small teams of up to 5 people. Your team shares a pool of 5,000 credits each month. Multi-recording synthesis lets you combine insights from several recordings into one view, so patterns across conversations are easier to spot. Role-based access lets you decide what each teammate can see and do. Setup is self-serve, and community support is included. Choose Power for a small team that wants to analyze recordings together.
    $490.00
    Team
    Team is built for organizations of up to 10 people that need scale and oversight. Your team shares a pool of 20,000 credits each month. Multi-recording synthesis brings together insights from many recordings at once. Role-based access controls permissions, and audit log export gives you a record of activity for compliance and review. Assisted onboarding means we help you get set up, and priority support gets you answers fast. Choose Team if Latch is part of how your organization works every day.
    $1,499.00
    Enterprise
    Enterprise is built for organizations with advanced security, scale or procurement needs. The number of users and monthly credits are set to fit your organization. It includes multi-recording synthesis, role-based access and audit log export. A dedicated team handles your onboarding and support. Custom pricing available.
    $3,000.00

    Vendor refund policy

    Fees are non-refundable except as required by law or our Terms (latch.ai/terms). Monthly plans can be canceled anytime, effective at the end of the billing period; no prorated refunds for partial periods or unused credits. We correct billing errors reported within 30 days. If a material defect isn't fixed within 30 days of written notice, you may cancel for a refund. To request one, email info@latch.ai  with your AWS account ID. Approved refunds are processed through AWS.

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    Support

    Vendor support

    For support inquiries, including help with using Latch, troubleshooting issues, or requesting refunds, please reach out to support@latch.ai .

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