Sold by: Point11
Point11 builds a digital twin of your customer base: modeled customers with their own backgrounds, needs, preferences, and reasons to buy. Put them to work in Discovery campaigns that show how AI assistants describe and recommend your brand, Experience campaigns that record them trying to buy from your brand, and Research campaigns that interview them about your next decision.
Overview
Point11 builds a digital twin of your customer base: modeled customers with their own backgrounds, needs, preferences, and reasons to buy.
CAMPAIGNS
- Discovery: your twins ask AI assistants, including ChatGPT, Gemini, Claude, and Grok, for recommendations. See how often your brand appears, is recommended first, and which competitors come up.
- Experience: watch recordings of your twins trying to buy from your brand, and where they get stuck.
- Research: interview your twins about an idea, product, or decision.
SETUP
- One click; first results in about 45 minutes.
- Import customers from a CSV file, HubSpot, or Salesforce.
- Includes an API, MCP server, and CLI.
PRICING
- $499/month Analytics plan, billed through AWS Marketplace and renewed monthly. Each UTC calendar month includes 100 Discovery conversations.
- Usage beyond the plan is billed on your AWS bill at $0.01 per unit: $2.00 (200 units) per Discovery conversation, Experience run, or Research interview. Alpha credits beyond the plan carry no charge. No dollar cap. Subscribing accepts these usage charges; pause or schedule campaigns to control usage.
SECURITY
- Postgres row-level security keeps each customer's data separate.
- Encrypted in transit (TLS 1.2 or higher) and at rest (AES-256 or equivalent).
- Security-relevant actions are recorded in an append-only audit log that the database protects from edits and deletions, kept for at least one year.
- Point11 does not yet hold a SOC 2 report; our SOC 2 audit is underway. Details: https://point11.ai/security
Highlights
- Customer digital twins built from research on your business, with 1-click setup and first results in about 45 minutes.
- Discovery, Experience, and Research campaigns: see how AI assistants recommend your brand, watch twins try to buy from your brand, and interview them about your next decision.
- Import customer data from a CSV file, HubSpot, or Salesforce, and keep named twins up to date with their CRM records.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Analytics plan | Point11 Analytics for one org, with allowances per UTC calendar month | $499.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Usage beyond plan | Usage past the plan's allowances, in cents: 1 unit = $0.01 | $0.01 |
Vendor refund policy
Point11 Analytics fees are non-refundable once billed, including when you cancel. Turning off auto-renewal ends your subscription at the end of the paid month, and service continues until then. If you cancel within 48 hours of buying through a public offer, AWS refunds that purchase in full. If you think a charge is wrong, email support@point11.ai with your AWS account ID and agreement ID. Point11 reviews each request manually, and any refund it grants is issued through AWS Marketplace.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Every Point11 account has a named account manager. In the Point11 dashboard, choose Support in the sidebar to open Message your account manager, where you'll also find their email address and phone number. If your company has an enterprise agreement, your dedicated account team supports you.
Email support@point11.ai for help using Point11, questions about your AWS Marketplace subscription or charges, and refund requests. Include your AWS account ID and, for a charge, your AWS Marketplace agreement ID. Email legal@point11.ai for privacy, terms, and data protection questions. To report a security vulnerability, email security@point11.ai ; our disclosure policy is at https://point11.ai/security/disclosure .
AWS Marketplace bills your plan and usage. To stop renewal or cancel, use AWS Marketplace. In Point11, Settings > Billing shows your subscription status.
Documentation: https://point11.ai/docs . When you report an API error, include the request_id from the error response.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Identify 20 to 30% of your AWS spend as waste in under 5 minutes and drive every finding to verified ROI. PointFive is the Cloud & AI Efficiency Platform that uncovers deep architectural inefficiencies across EC2, EKS, RDS, S3, Bedrock, SageMaker, and more, and routes them to the engineers who can fix them, inside the tools they already use. Average customer ROI exceeds 1,400%, verified against actual billing data. Ideal for enterprises spending $1M+ monthly on AWS.
Idea 11’s Data & Analytics Accelerator is a solution designed to help you get value from your data as quickly as possible. We leverage AWS & Databricks to get results fast.
Arc Analytics delivers Qlik Cloud Analytics licensing, implementation, and consulting services.
X-Analytics is an industry accepted application for measuring and addressing cyber risk within organizational environments, including an organizations AWS-hosted environment. X-Analytics is fast and easy, organizations can see results and begin communicating their cyber risk strategy across the business on day one.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.