Overview
Hybrid AI: Customer's unique user profiles are analyzed, updated, and verified at every interaction with hybrid AI technology that enables you to really know your user and protect them during every session.
Highlights
- Comprehensive customer verification: Customers are verified at every interaction by collecting and continually analyzing their BIonicIDTM consisting of online biometric actions, behavioral patterns, device data, account behavior, geolocation, and more.
- Hybrid AI: Customer BionicIDs are analyzed, updated, and verified at every interaction with hybrid AI technology that enables you to really know your user and protect them during every session.
- Active defense: Stop ID-stealing malware or phishing attacks instantly. Prevent users from being manipulated into compromising their credentials. Protect customers from Remote Access Trojan session hijacking automatically via step-up authentication or automatic session logoff actions.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/36 months | Overage cost |
|---|---|---|---|
Tier 1 | Up to 100,000 Active Users, including implementation fee covering 2 channels (Web and Mobile) | $348,964.00 | |
Tier 2 | Up to 150,000 Active Users, including implementation fee covering 2 channels (Web and Mobile) | $412,000.00 | |
Tier 3 | Up to 250,000 Active Users, including implementation fee covering 2 channels (Web and Mobile) | $519,532.00 |
Vendor refund policy
Given the nature and scope of its services, Feedzai does not offer refunds. General contract terms apply and therefore Customers may be entitled to remedies.
Custom pricing options
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Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Buyers can expect comprehensive 24/7 support through multiple channels, including email, phone, and web portals (https://support.feedzai.com/hc/en-us ). The support team is distributed around the world, enduring global coverage and prompt resolution of technical issues. All issues are recorded on Feedzai's support portal with clear escalation paths and response and resolution times. Additionally, Feedzai assigns a dedicated Customer Success Manager who works closely with clients, conducts regular business reviews, and organizes meetings to keep clients updated with the latest product features.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.