Overview
A decade of data breaches and malware have exposed billions of PII elements and stolen identities. Fraudsters have capitalized on this through various attacks, like account takeover, manipulation attacks, scams, and more. Traditional point solutions don't provide a 360-degree view of risk and notify the bank reactively at the point of transaction. As the world increasingly adopts real-time payments, banks need a fraud platform to stop attacks before the transaction stage. It's time to change the game; prevention needs to happen proactively, not reactively, without impacting customer experience.
Feedzai's Digital Trust uniquely provides one solution that combines device, malware, and biometrics in a single SaaS application to stop online attacks in real-time, continuously verify customers and improve transaction decisioning. Another key strength of this solution is its ability to integrate with other 3rd party Transaction Monitoring solutions, SIEMs, or other fraud management systems via API.
Feedzai Digital Trust features:
- Behavioral Biometrics: Analyzes keystrokes, mouse movements, gestures, and more to understand how each user interacts with applications.
- Device Intelligence: Captures data about the device being used, such as the device model, operating system, screen resolution and more to identify anomalies.
- Malware Patterns: Detects and blocks known and zero day malware, like remote access trojans, as well as bot patterns.
- Silent and Continuous Authentication: Compares the actor controlling the session to the user's baseline profile to ensure a legitimate user is still in charge without introducing friction.
- SDK and Javascript Supported: Collects thousands of data parameters to establish and verify a user's unique identifier via JavaScript for web banking and an SDK for mobile banking apps.
- Active defense: Protect customers from Remote Access Trojan session hijacking malware automatically via step-up authentication or automatic session logoff actions.
All this information is encapsulated in an unique identifier created for each user. These are analyzed, updated, and verified at every interaction with hybrid AI technology that enables you to really know your user and protect them during every session.
By employing these techniques, Feedzai's Digital Trust solutions provide comprehensive protection against fraud, ensuring a secure and seamless user experience.
Marketplace by Region
Countries | Marketplace |
---|---|
Austria, Belgium, Brazil, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Lithuania, Malta, Netherlands, Norway, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, Sweden, Switzerland, UAE, UK | Purchase here |
Australia, New Zealand | Available soon |
Canada, Philippines, USA | Purchase here |
Chile, Colombia, Mexico, Spain, Uruguay | Available soon |
Malaysia, Singapore | Available soon |
Hong Kong | Available soon |
Highlights
- Comprehensive customer verification: Customers are verified at every interaction by collecting and continually analyzing their BIonicIDTM consisting of online biometric actions, behavioral patterns, device data, account behavior, geolocation, and more.
- Hybrid AI: Customer BionicIDs are analyzed, updated, and verified at every interaction with hybrid AI technology that enables you to really know your user and protect them during every session.
- Active defense: Stop ID-stealing malware or phishing attacks instantly. Prevent users from being manipulated into compromising their credentials. Protect customers from Remote Access Trojan session hijacking automatically via step-up authentication or automatic session logoff actions.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/36 months | Overage cost |
---|---|---|---|
Tier 1 | Up to 100,000 Active Users, including implementation fee covering 2 channels (Web and Mobile) | $348,964.00 | |
Tier 2 | Up to 150,000 Active Users, including implementation fee covering 2 channels (Web and Mobile) | $412,000.00 | |
Tier 3 | Up to 250,000 Active Users, including implementation fee covering 2 channels (Web and Mobile) | $519,532.00 |
Vendor refund policy
Given the nature and scope of its services, Feedzai does not offer refunds. General contract terms apply and therefore Customers may be entitled to remedies.
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Buyers can expect comprehensive 24/7 support through multiple channels, including email, phone, and web portals (https://support.feedzai.com/hc/en-us ). The support team is distributed around the world, enduring global coverage and prompt resolution of technical issues. All issues are recorded on Feedzai's support portal with clear escalation paths and response and resolution times. Additionally, Feedzai assigns a dedicated Customer Success Manager who works closely with clients, conducts regular business reviews, and organizes meetings to keep clients updated with the latest product features.
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