Our Experts work with your team to build a Proof of Concept (POC) to showcase many of the advanced integrations available. Our team will conduct discovery sessions to understand where your organization wants to take your customer journey and implement that vision quickly and efficiently, including:

• Build a Proof of Concept to showcase a customer provided Use Case
• Develop API Gateway / Amazon Lambda serverless integrations into Amazon Connect
• Create Workflows to match your business rules/requirements for interacting with your customers
• Design customized reports to deliver Analytics matching your KPI’s
• Setup and deploy your production Amazon Connect environment
• Customize integrations with Third Party solutions (SalesForce, Zoho) or your custom applications
• Build custom data-dips and deep integrations with Enterprise Applications
• Develop and train voice bots to deliver a rich and seamless agent experience

What we do?

Architect, develop and deploy Contact Center Solutions on Amazon Connect and relevant adjunct technologies

Why Us?

Our Experts enable advanced integrations and build new services to enhance customer experience

Benefits?

Deliver better experiences to your customers faster. Lower TCO, and Enable Pay for Use

Get Started?

Our Startup / AWS Jump Start Package gets you kick started at no or minimal cost !